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- Tasks: Assist in managing client, tenant, and contractor relationships in property management.
- Company: Join a vibrant and esteemed estate agency in the South.
- Benefits: Competitive OTE of £26,500 pa and opportunities for career growth.
- Why this job: Kickstart your career in property management with hands-on training and support.
- Qualifications: Customer service background and strong communication skills preferred.
- Other info: Dynamic role with a focus on learning and development in a supportive environment.
The predicted salary is between 21000 - 30000 £ per year.
Location: Chandlers Ford Head Office, Office based role
Position Type: Full-time Mon-Friday 09:00 – 17:30
We are seeking a professional and customer centric individual to join our vibrant Property Management team as Trainee Property Relationship Manager. The key responsibility will be to assist in managing client, tenant and contractor relationships across a portfolio whilst developing the skills required to become a Property Relationship Manager. This position presents an exciting opportunity within one of the most esteemed and growing estate agencies in the South. The role is ideal for individuals eager to learn and develop a long term career within the property industry. This role is based in Chandler's Ford and offers an OTE of £26,500 pa.
Responsibilities:
- Assist in managing daily property operations and tenant communications.
- Support leasing processes, inspections, and maintenance coordination.
- Maintain accurate records, reports, and CRM updates.
- Resolve basic tenant queries and escalate issues when required.
- Build positive relationships with landlords, tenants, contractors, and internal teams.
- Learn compliance requirements, leasing documents, and property management systems.
- Support financial tasks such as rent tracking, arrears follow-up, and invoice processing.
- Contribute to client service excellence and portfolio performance.
- Attend training sessions, shadow senior managers, and continuously develop property knowledge.
Specific Tasks:
- Liaise with contractors, tenants and landlords to oversee property repairs, and ensure properties are maintained to high standards.
- Address tenant complaints promptly and enforce property standards and legislation.
- Arranging and booking Property Inspections as and when required.
- Give feedback from Property inspections.
- Service of the relevant notices to end a tenancy or increase rental values.
- Ensure properties in your portfolio are legally compliant.
Requirements:
- Background in Customer Service beneficial.
- Understanding of the UK Lettings market advantageous.
- Strong communication and interpersonal skills.
- Customer-service focused.
- Organised and detail-oriented.
- Willingness to learn and adapt.
- Problem-solving mindset.
- Proficiency with digital systems / CRM.
Join our team and embark on a rewarding career journey in property management, where your skills and dedication will contribute to the success of our growing agency.
Locations
Trainee Property Relationship Manager in Eastleigh, Hampshire employer: Charters
Contact Detail:
Charters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Property Relationship Manager in Eastleigh, Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the property industry, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, have a quick introduction ready that highlights your passion for property management and your eagerness to learn. Make it memorable!
✨Tip Number 3
Show off your skills! If you have any relevant experience or projects, don’t hesitate to share them during conversations. Whether it’s customer service or problem-solving, let them know how you can add value to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our vibrant team. Don’t miss out on this opportunity!
We think you need these skills to ace Trainee Property Relationship Manager in Eastleigh, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Property Relationship Manager role. Highlight any customer service experience and your willingness to learn about the property industry.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for property management and how you can contribute to our team. Be genuine and let your personality shine through – we want to see the real you!
Showcase Your Communication Skills: Since this role involves building relationships, demonstrate your strong communication skills in your application. Use clear and concise language, and don’t hesitate to share examples of how you've successfully interacted with clients or colleagues.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our vibrant Property Management team!
How to prepare for a job interview at Charters
✨Know Your Stuff
Before the interview, make sure you brush up on the basics of property management and the UK lettings market. Familiarise yourself with common terms and processes, as well as the company’s values and recent achievements. This will show your genuine interest in the role and help you stand out.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships, be ready to share examples from your past experiences where you’ve excelled in customer service. Think of specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your suitability for the position.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask during the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you’re engaged and eager to learn more about the company and your potential future there.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. The interviewers are looking for someone who fits into their vibrant team, so be authentic and approachable. A positive attitude can go a long way in making a great impression!