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For Companies At a Glance
- Tasks: Be the friendly face of our team, managing customer enquiries and bookings.
- Company: Join Charters-Reid, a leading Chartered Surveyor in York with a supportive culture.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a company pension scheme.
- Other info: Dynamic role with a positive team atmosphere and growth opportunities.
- Why this job: Make a real difference in customer experience while developing your skills.
- Qualifications: Experience in office or sales administration; property knowledge is a bonus.
The predicted salary is between 28800 - 43200 £ per year.
Location: Flaxton, York (new offices opening soon)
Hours: Monday to Friday, 9:00am-5:00pm
About us
Charters-Reid are one of the leading Chartered Surveyors in York and across the region. We pride ourselves on making buying property simple and delivering an exceptional customer experience through our friendly office team and expert surveyors.
The role
We are looking for an organised and enthusiastic Sales Support Administrator to join our team. You will be the first point of contact for customers, managing enquiries, bookings and day-to-day administration to ensure everything runs smoothly. Working closely with our surveyors and admin team, you will help maintain our reputation for great service and attention to detail.
Key Responsibilities
- Handle customer calls and emails, providing information and booking surveys
- Manage the full booking process using our internal systems
- Support with diary management and general office administration
- Resolve customer queries quickly and professionally
- Maintain accurate records and promote our services where appropriate
About you
- Office or sales administration experience (property industry experience a bonus)
- Confident communicator with a friendly, professional manner
- Strong organisational and multitasking skills
- Proficient in Microsoft Office
- A team player with a flexible, positive attitude
What we offer
- Competitive salary (DOE)
- 25 days holiday plus bank holidays
- Company pension scheme
- Free onsite parking
- Supportive and friendly working environment
If you are proactive, people-focused, and enjoy variety in your day, we'd love to hear from you! Apply now with your updated CV.
Sales Support Administrator employer: Charters-Reid Surveyors Ltd
Contact Detail:
Charters-Reid Surveyors Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Get to know the company! Research Charters-Reid and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Sales Support Administrator, you'll be the first point of contact for customers. Role-play common scenarios with a friend to boost your confidence and ensure you can handle enquiries like a pro!
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you've successfully managed multiple tasks or resolved customer queries. This will demonstrate your ability to thrive in a busy office environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Charters-Reid. Don’t forget to attach your updated CV!
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant office or sales administration experience, especially if you've worked in the property industry before.
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it professional but let your enthusiasm shine through. Mention why you’re excited about joining our team at Charters-Reid and how you can contribute to our great service.
Showcase Your Communication Skills: As the first point of contact for customers, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and don’t forget to mention any experience handling customer queries or managing bookings.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and keen to join our friendly team!
How to prepare for a job interview at Charters-Reid Surveyors Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Charters-Reid. Understand their values, services, and what makes them stand out in the property industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your Organisational Skills
As a Sales Support Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or resolved customer queries efficiently. This will demonstrate your ability to handle the responsibilities of the role.
✨Practice Your Communication Style
Since you'll be the first point of contact for customers, practice speaking clearly and confidently. Role-play common scenarios with a friend or family member, focusing on how to provide information and handle enquiries professionally and warmly.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, company culture, or specific challenges the Sales Support Administrator might face. This shows that you're proactive and genuinely interested in contributing to their success.