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- Tasks: Assist in managing client and tenant relationships while learning the ropes of property management.
- Company: Join Charters Estate Agents, a leading and vibrant estate agency in the South.
- Benefits: Competitive OTE of £26,500 pa, full training, and career development opportunities.
- Why this job: Kickstart your career in property management with hands-on experience and support.
- Qualifications: Customer service background and strong communication skills are a plus.
- Other info: Dynamic team environment with excellent growth potential in the property industry.
The predicted salary is between 22000 - 30000 £ per year.
Join to apply for the Trainee Property Relationship Manager role at Charters Estate Agents. We are seeking a professional and customer centric individual to join our vibrant Property Management team as Trainee Property Relationship Manager. The key responsibility will be to assist in managing client, tenant and contractor relationships across a portfolio whilst developing the skills required to become a Property Relationship Manager. This position presents an exciting opportunity within one of the most esteemed and growing estate agencies in the South. The role is ideal for individuals eager to learn and develop a long term career within the property industry. This role is based in Chandler's Ford and offers an OTE of £26,500 pa.
Responsibilities:
- Assist in managing daily property operations and tenant communications.
- Support leasing processes, inspections, and maintenance coordination.
- Maintain accurate records, reports, and CRM updates.
- Resolve basic tenant queries and elevate issues when required.
- Build positive relationships with landlords, tenants, contractors, and internal teams.
- Learn compliance requirements, leasing documents, and property management systems.
- Support financial tasks such as rent tracking, arrears follow-up, and invoice processing.
- Contribute to client service excellence and portfolio performance.
- Attend training sessions, shadow senior managers, and continuously develop property knowledge.
Specific Tasks:
- Liaise with contractors, tenants and landlords to oversee property repairs, and ensure properties are maintained to high standards.
- Address tenant complaints promptly and enforce property standards and legislation.
- Arrange and book Property Inspections as required.
- Give feedback from Property inspections.
- Service the relevant notices to end a tenancy or increase rental values.
- Ensure properties in your portfolio are legally compliant.
Requirements:
- Background in Customer Service beneficial.
- Understanding of the UK Lettings market advantageous.
- Strong communication and interpersonal skills.
- Customer-service focused.
- Organised and detail-oriented.
- Willingness to learn and adapt.
- Problem-solving mindset.
- Proficiency with digital systems / CRM.
Join our team and embark on a rewarding career journey in property management, where your skills and dedication will contribute to the success of our growing agency.
Trainee Property Relationship Manager employer: Charters Estate Agents
Contact Detail:
Charters Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Property Relationship Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the property industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your foot in the door by attending local property events or workshops. These are great opportunities to meet potential employers and learn more about the industry while showcasing your enthusiasm.
✨Tip Number 3
Don’t underestimate the power of social media! Follow Charters Estate Agents and other property firms on platforms like LinkedIn. Engage with their posts and connect with employees to increase your visibility.
✨Tip Number 4
Apply directly through our website! It shows initiative and gives you a better chance of being noticed. Plus, it’s a great way to stay updated on new openings and company news.
We think you need these skills to ace Trainee Property Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trainee Property Relationship Manager role. Highlight any customer service experience and skills that match what we're looking for, like strong communication and organisation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the property industry and how you can contribute to our team. Keep it professional but let your personality show through.
Showcase Your Skills: In your application, don’t forget to mention any relevant skills or experiences that align with the job description. Whether it's problem-solving or digital proficiency, we want to see what makes you a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll be among the first 25 applicants!
How to prepare for a job interview at Charters Estate Agents
✨Know Your Stuff
Before the interview, make sure you research Charters Estate Agents and the property management industry. Understand their values, services, and what makes them stand out. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about managing relationships, be ready to share examples from your past experiences where you've excelled in customer service. Highlight how you resolved issues or built rapport with clients, as this will demonstrate your suitability for the position.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, company culture, and growth opportunities within the property management field. This shows that you're not just interested in the job, but also in how you can grow with the company.
✨Dress the Part
First impressions matter, so dress professionally for your interview. Aim for smart-casual attire that reflects the company's culture. Being well-presented will boost your confidence and show that you take the opportunity seriously.
