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- Tasks: Manage pre-tenancy processes, ensuring properties are ready and compliant for new tenants.
- Company: Join Charters Estate Agents, an award-winning team in a thriving lettings environment.
- Benefits: Enjoy discounts, wellbeing resources, competitive pay, and support for professional development.
- Why this job: Be the key contact for landlords and tenants, making a real difference in their moving experience.
- Qualifications: Experience in lettings management and strong communication skills are a plus.
- Other info: Join a diverse team that values your unique perspective and fosters career growth.
The predicted salary is between 28800 - 43200 £ per year.
Due to the expansion of our Lettings portfolio, Charters Estate Agents have an exciting opportunity for a Pre-Tenancy Manager to join our team and help drive our successful Lettings operation. The role will be based in our flagship Southampton Branch within an established team of Lettings Experts.
It involves:
- Handle all documentation related to the Pre-tenancy process, including inventory reports, check-in reports, deposits and pre-tenancy compliance.
- Ensuring the property is clean and compliant for the move in to take place.
- Registering the Deposits and issuing the relevant legally required paperwork.
- Act as the main point of contact for both landlords and tenants throughout the pre-tenancy process, providing regular updates and addressing any concerns or queries promptly.
- Maintain accurate records of property inventories, ensuring that any discrepancies or damages are documented and addressed appropriately.
- Regular communication with internal teams, specifically End of Tenancy, Property Management and the Lettings teams to ensure a smooth operation.
- Stay up-to-date with relevant legislation and regulations governing the pre-tenancy process, ensuring compliance with all legal requirements.
We’re looking for individuals with qualities such as:
- Previous experience in Lettings Management or a related field beneficial.
- Knowledge of the UK rental market highly beneficial.
- Strong attention to detail and excellent organisational skills.
- Effective communication skills, both verbal and written, with the ability to liaise confidently with landlords, tenants, and third-party contractors.
- Knowledge of relevant UK legislation and regulations governing the tenancy process.
- Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment.
- Proficiency in MS Office.
This role requires excellent customer service skills to effectively engage with clients.
Here’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- Our company socials bring our people together. So work hard, and then socialise even harder!
At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Pre Tenancy Manager in Southampton employer: Charters Estate Agents
Contact Detail:
Charters Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre Tenancy Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the lettings industry and let them know you're on the hunt for a Pre-Tenancy Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK rental legislation and compliance. Being able to discuss these topics confidently will show potential employers that you're serious about the role and ready to hit the ground running.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at Charters Estate Agents, where you can find a team that truly values diversity and inclusion, plus some fantastic benefits!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Pre Tenancy Manager in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Pre-Tenancy Manager role. Highlight your experience in Lettings Management and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves liaising with landlords and tenants, it's crucial to demonstrate your effective communication skills. Use clear and concise language in your application to show us you can handle queries and updates like a pro.
Attention to Detail is Key: We’re looking for someone with strong attention to detail, so make sure your application is free from typos and errors. This will reflect your organisational skills and ability to maintain accurate records, which are vital for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Charters Estate Agents
✨Know Your Stuff
Make sure you brush up on the UK rental market and relevant legislation before your interview. Being able to discuss current trends or recent changes in regulations will show that you're not just interested in the role, but that you’re also knowledgeable and proactive.
✨Showcase Your Organisational Skills
As a Pre-Tenancy Manager, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed documentation or handled multiple queries at once. This will demonstrate your ability to stay organised and efficient under pressure.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask during the interview about how the team collaborates with landlords and tenants, showing your interest in maintaining strong relationships.
✨Be Personable
Charters values excellent customer service, so be sure to let your personality shine through. Share stories that highlight your customer service skills and how you’ve gone above and beyond for clients in the past. This will help you connect with the interviewers and show that you’re a great fit for their team culture.
