At a Glance
- Tasks: Manage credit control for lettings accounts and handle tenant and landlord enquiries.
- Company: Join Charters, part of the UK's leading lettings and estate agency network.
- Benefits: Competitive salary, 28 days holiday, and discounts at over 900 retailers.
- Other info: Enjoy a dynamic workplace with a contributory pension scheme and wellbeing support.
- Why this job: Grow your career in a fast-paced environment with excellent support and development opportunities.
- Qualifications: Previous credit control experience preferred; strong numerical and IT skills required.
The predicted salary is between 25000 - 32000 £ per year.
Looking for your next move in Property Finance? We are Charters, part of Lomond, the UK’s leading network of lettings and estate agencies, combining trusted local expertise with exciting career opportunities across 26 offices and 370 property professionals. We have an opening for a proactive and detail-focused Credit Control Assistant to join our busy Lettings Accounts team in Southampton. If you’re organised, confident handling accounts, and enjoy working in a fast-paced environment where accuracy matters, this could be the perfect opportunity to grow your career.
What you’ll be doing:
- Managing credit control for the Lettings Accounts team via phone and email
- Chasing and following up on rent arrears
- Handling tenant and landlord enquiries
- Allocating payments and resolving account queries
- Preparing landlord disbursements
- Processing contractor payments for maintenance and repairs
- Working closely with internal teams to keep accounts running smoothly
What we’re looking for:
- Previous Credit Control experience preferred
- Property industry experience beneficial but not essential
- Basic accounting knowledge and strong numerical skills
- Good Excel and IT skills
- Experience with Reapit or Fixflow is an advantage
- Excellent organisation, communication, and attention to detail
Why join Charters?
- Competitive salary with bonus opportunities
- 28 days holiday
- Contributory pension scheme
- Discounts at 900+ retailers
- Free counselling and wellbeing support
- Smart Tech Scheme
- Cycle2Work Scheme
- Enhanced family-friendly leave
- Funded professional qualifications and career development support
Credit Control Pro for Lettings Accounts in Southampton employer: Charters Estate Agents
At Charters, part of Lomond, we pride ourselves on being an excellent employer that values our team members' growth and wellbeing. Located in the vibrant city of Southampton, we offer a supportive work culture with competitive salaries, generous holiday allowances, and numerous employee benefits including discounts at over 900 retailers and funded professional qualifications. Join us to be part of a dynamic team where your contributions are recognised and you can thrive in your career within the property finance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Pro for Lettings Accounts in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the property finance sector and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you directly to Charters.
✨Tip Number 2
Prepare for those interviews! Research Charters and their approach to lettings accounts. Be ready to discuss how your previous credit control experience can benefit their team, and don’t forget to highlight your organisational skills!
✨Tip Number 3
Show off your Excel skills! Since good IT skills are a must, brush up on your Excel knowledge and be prepared to demonstrate your ability to manage data effectively during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Charters team and ready to take that next step in your career.
We think you need these skills to ace Credit Control Pro for Lettings Accounts in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control role. Highlight any relevant experience in property finance or credit control, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Lettings Accounts team. Mention your previous experience and how it aligns with what we’re looking for.
Show Off Your Skills:We love seeing strong numerical skills and proficiency in Excel. If you’ve got experience with Reapit or Fixflow, make sure to mention that too! It’ll give you an edge over other candidates.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep track of your application better!
How to prepare for a job interview at Charters Estate Agents
✨Know Your Numbers
Brush up on your basic accounting knowledge and numerical skills. Be prepared to discuss how you've handled credit control in the past, including any specific figures or results you've achieved. This will show that you understand the financial side of the role.
✨Familiarise Yourself with the Tools
If you have experience with Reapit or Fixflow, make sure to mention it! If not, do a bit of research on these tools. Understanding how they work can give you an edge and demonstrate your willingness to learn and adapt.
✨Practice Your Communication Skills
Since you'll be handling tenant and landlord enquiries, practice articulating your thoughts clearly and confidently. Role-play common scenarios you might encounter, like chasing rent arrears or resolving account queries, to showcase your communication prowess.
✨Show Your Organisational Skills
Prepare examples of how you've managed multiple tasks in a fast-paced environment. Discuss your methods for staying organised and ensuring accuracy, as these are key traits for the Credit Control Assistant role at Charters.
