At a Glance
- Tasks: Manage credit control, handle enquiries, and ensure smooth account operations.
- Company: Join Charters, part of the UK's leading lettings and estate agency network.
- Benefits: Competitive salary, 28 days holiday, and discounts at over 900 retailers.
- Other info: Enjoy funded professional qualifications and excellent career development support.
- Why this job: Grow your career in a fast-paced environment with real impact on property finance.
- Qualifications: Previous credit control experience preferred; strong numerical and IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
Looking for your next move in Property Finance? We are Charters, part of Lomond, the UK’s leading network of lettings and estate agencies. We have an opening for a proactive and detail-focused Credit Control Assistant to join our busy Lettings Accounts team in Southampton. If you’re organised, confident handling accounts, and enjoy working in a fast-paced environment where accuracy matters, this could be the perfect opportunity to grow your career.
What you’ll be doing:
- Managing credit control for the Lettings Accounts team via phone and email
- Chasing and following up on rent arrears
- Handling tenant and landlord enquiries
- Allocating payments and resolving account queries
- Preparing landlord disbursements
- Processing contractor payments for maintenance and repairs
- Working closely with internal teams to keep accounts running smoothly
What we’re looking for:
- Previous Credit Control experience preferred
- Property industry experience beneficial but not essential
- Basic accounting knowledge and strong numerical skills
- Good Excel and IT skills
- Experience with Reapit or Fixflow is an advantage
- Excellent organisation, communication, and attention to detail
Why join Charters?
- Competitive salary with bonus opportunities
- 28 days holiday
- Contributory pension scheme
- Discounts at 900+ retailers
- Free counselling and wellbeing support
- Smart Tech Scheme
- Cycle2Work Scheme
- Enhanced family-friendly leave
- Funded professional qualifications and career development support
Credit Control Assistant in Southampton employer: Charters Estate Agents
Charters, part of Lomond, is an exceptional employer that offers a dynamic work environment in Southampton, where you can thrive as a Credit Control Assistant. With a strong focus on employee growth, we provide funded professional qualifications and career development support, alongside a competitive salary and generous benefits such as 28 days holiday and discounts at over 900 retailers. Join our team and be part of a supportive culture that values accuracy and teamwork in the fast-paced property finance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Assistant in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the property finance sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Charters and understand their values and operations. Tailor your answers to show how your skills, especially in credit control and accounts management, align with what they’re looking for.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Charters.
We think you need these skills to ace Credit Control Assistant in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Assistant role. Highlight any relevant experience you have in credit control or the property industry, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Lettings Accounts team. Mention specific examples of how you've handled accounts or resolved queries in the past.
Show Off Your Skills:We love seeing strong numerical skills and IT proficiency! If you’ve got experience with Excel or software like Reapit or Fixflow, make sure to mention it. It’ll help us see how you can hit the ground running.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Charters Estate Agents
✨Know Your Numbers
Brush up on your basic accounting knowledge and numerical skills. Be prepared to discuss how you've handled accounts in the past, as this will show your confidence and capability in managing credit control effectively.
✨Familiarise Yourself with the Tools
If you have experience with Reapit or Fixflow, make sure to highlight it. If not, do a bit of research on these tools so you can speak about them intelligently. This shows initiative and a willingness to learn, which is always a plus!
✨Practice Your Communication Skills
Since you'll be handling tenant and landlord enquiries, practice articulating your thoughts clearly and confidently. Role-play common scenarios you might encounter, like chasing rent arrears, to demonstrate your communication prowess during the interview.
✨Show Your Organisational Skills
Prepare examples that showcase your organisational abilities. Discuss how you manage multiple tasks in a fast-paced environment, as this will resonate well with the team at Charters who value accuracy and efficiency.
