At a Glance
- Tasks: Manage payments, resolve issues, and enhance credit control processes.
- Company: Join Charters, part of the UK's leading Lettings and Estate Agencies network.
- Benefits: 28 days holiday, competitive pay, bonuses, and professional development funding.
- Other info: Diverse and inclusive workplace that values your contributions.
- Why this job: Be part of a dynamic team making a real impact in property management.
- Qualifications: Experience in credit control or finance, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 € per year.
Welcome to Charters, where local knowledge meets strong values and people always come first. As part of Lomond, the UK’s leading network of Lettings and Estate Agencies, we’re proud to operate across 26 branches with a team of over 370 dedicated professionals supporting our customers every day. With extensive industry expertise and a deep understanding of the local market, we’re committed to helping people find, sell, and let their property with confidence.
We’re delighted to offer you an exciting opportunity to join our dynamic team as a Credit Controller in our Worthing office.
Responsibilities- Proactively monitor and manage outstanding payments from tenants and landlords, ensuring timely collections.
- Initiate and oversee recovery processes, collaborating with external agencies when necessary.
- Accurately input and maintain invoices within our financial systems.
- Regularly reconcile accounts to ensure accuracy and resolve discrepancies promptly.
- Generate comprehensive reports on arrears and credit control performance for senior management review.
- Liaise effectively with landlords, tenants, contractors, and other stakeholders to address and resolve payment issues.
- Identify opportunities to enhance credit control procedures and implement effective solutions.
- Previous experience in credit control, finance, or a related field is preferred.
- Excellent verbal and written communication abilities, with a talent for building rapport with stakeholders.
- Strong ability to prioritise tasks and manage a busy workload efficiently.
- Competency in Microsoft Office Suite and familiarity with financial systems.
- A proactive approach with strong problem‑solving capabilities.
- Meticulous attention to detail to ensure accuracy in all tasks.
- 28 days holiday
- Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
- Contributory pension
- Smart spending app gives discounts at over 900 retailers
- Employee Assistance Programme offers free counselling support sessions
- Get the latest gadgets and appliances with our Smart Tech Scheme
- Cycle2Work Scheme to reduce carbon footprint
- Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
- Professional development funding to support your qualifications and career growth
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you.
Credit Controller employer: Charters Estate Agents
At Charters, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued and encouraged to grow. As a Credit Controller in our Worthing office, you will benefit from competitive pay, generous holiday allowances, and professional development opportunities, all while being part of a dedicated team that prioritises local knowledge and strong values. Join us to experience a workplace that not only rewards hard work but also champions diversity and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Charters and understanding their values. Be ready to discuss how your experience aligns with their mission of putting people first. Show them you’re not just another candidate, but someone who genuinely cares about their customers.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you’ll need to liaise with various stakeholders. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team at Charters. Let’s get you on board!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your previous experience in credit control or finance, and don’t forget to showcase your communication skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Charters. Mention your proactive approach and problem-solving skills, and how they align with our values.
Showcase Your Tech Skills:Since we value competency in Microsoft Office and financial systems, make sure to mention any relevant software experience. If you’ve used specific tools in your previous roles, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team at Charters!
How to prepare for a job interview at Charters Estate Agents
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit control metrics and be ready to discuss how you've successfully managed outstanding payments in the past. This shows you understand the role and can hit the ground running.
✨Communication is Key
You'll need to liaise with various stakeholders, so practice articulating your thoughts clearly. Prepare examples of how you've built rapport with clients or resolved payment issues effectively. This will demonstrate your strong communication skills, which are crucial for the job.
✨Show Your Problem-Solving Skills
Be ready to share specific instances where you've identified issues in credit control processes and implemented solutions. This could involve improving collection rates or streamlining invoicing. Highlighting your proactive approach will impress the interviewers.
✨Familiarise Yourself with Financial Systems
Since you'll be inputting and maintaining invoices, make sure you're comfortable discussing any financial systems you've used before. If you have experience with Microsoft Office Suite, especially Excel, mention it! Being tech-savvy can set you apart from other candidates.
