At a Glance
- Tasks: Manage tenancy progression, negotiate terms, and ensure compliance with attention to detail.
- Company: Join Charters, part of the UK's leading network of Lettings and Estate Agencies.
- Benefits: 28 days holiday, competitive pay, performance bonuses, and professional development support.
- Other info: Diverse and inclusive workplace that values your unique perspective.
- Why this job: Be part of a dynamic team and make a real impact in the property market.
- Qualifications: Strong communication skills, customer service focus, and ideally 1 year of relevant experience.
The predicted salary is between 28000 - 28000 £ per year.
Welcome to Charters, where local knowledge meets strong values and people always come first. As part of Lomond, the UK’s leading network of Lettings and Estate Agencies, we’re proud to operate across 26 branches with a team of over 370 dedicated professionals supporting our customers every day. With extensive industry expertise and a deep understanding of the local market, we’re committed to helping people find, sell, and let their property with confidence.
This role offers a salary of £28,000 per annum.
About the role
- Play an active role in reaching key performance indicators (KPIs) and targets, consistently adhering to a results-driven mindset.
- Manage all aspects of tenancy progression including referencing, negotiating tenancy terms and liaising with all key stakeholders.
- Ensuring all tenancies proceed in a compliant manner with careful attention to detail.
- Collection of pre-tenancy monies and payments, whilst coordinating and managing high volumes of applications.
- Manage all facets of appointment coordination, encompassing pre-appointment confirmations and the systematic collection of post-appointment feedback.
- Assisting in the marketing of properties, liaising with clients and obtaining necessary documentation for each tenancy.
- Maintaining focus of individual and team targets for performance and contributing toward shared goals.
We're looking for individuals with qualities such as:
- Excited about the prospect of joining a thriving and growing organisation.
- Enthusiastically seeking a dynamic role filled with daily challenges and diverse opportunities.
- Innately skilled in interpersonal relations and dedicated to providing exceptional customer service.
- Showcasing clear and effective communication skills along with strong negotiation prowess.
- Preferably possessing 1 year of relevant experience, but open to candidates with potential and a strong desire to learn.
Here’s what you can look forward to:
- 28 days holiday.
- Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Contributory pension.
- Smart spending app giving discounts at over 900 retailers.
- Employee Assistance Programme offering free counselling support sessions.
- Smart Tech Scheme offering the latest gadgets and appliances.
- Cycle2Work Scheme to help reduce carbon footprint.
- Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- Professional development support by funding qualifications.
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Lettings Coordinator in Brighton employer: Charters Estate Agents
At Charters, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued and encouraged to grow. As a Lettings Coordinator in our Brighton office, you will benefit from competitive pay, generous holiday allowances, and a range of employee perks including professional development support and a Smart Tech Scheme. Join our dynamic team and enjoy the opportunity to make a meaningful impact while advancing your career in a thriving organisation.
