At a Glance
- Tasks: Support trading operations and enhance efficiency in a dynamic commodities environment.
- Company: Join a leading firm in commodities trading with a collaborative culture.
- Benefits: Competitive salary, professional development, and exposure to cutting-edge trading technology.
- Other info: Fast-paced environment with excellent growth opportunities.
- Why this job: Make an impact by optimising trading systems and collaborating with tech teams.
- Qualifications: Experience in trading operations and strong analytical skills required.
The predicted salary is between 50000 - 75000 £ per year.
We are seeking a proactive and detail-oriented Operations Support Analyst to join our growing team in London. This role is ideal for a professional with experience in commodities trading operations who enjoys problem-solving, working closely with technology teams, and supporting critical business systems.
The successful candidate will play a key role in supporting internal trading platforms, ensuring the smooth processing of trades and orders, and collaborating with both business users and technical teams to enhance operational efficiency.
Key Responsibilities- Develop a strong understanding of the internal trading systems used for booking trades and managing orders executed on commodities exchanges.
- Provide day-to-day operational support for trade and order entry processes, investigating and resolving issues in a timely manner.
- Liaise with exchange support teams and external stakeholders to troubleshoot and resolve operational incidents.
- Collaborate closely with software development teams by providing user feedback, identifying system improvements, and communicating enhancement requests.
- Assist with data analysis and ad-hoc reporting using SQL queries.
- Support business users by identifying process improvements and contributing to operational best practices.
- Monitor system performance and escalate issues where appropriate to ensure minimal business disruption.
- Participate in testing and validation activities for system upgrades, enhancements, and new releases.
- 3–6 years of experience in a trading operations, application support, or operations analyst role within financial services.
- Solid understanding of commodities markets and commodity derivatives financial instruments.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent communication and interpersonal skills, with the ability to build effective relationships with internal and external stakeholders.
- Proficiency in Microsoft Excel, including data analysis and reporting.
- Working knowledge of SQL for data extraction and reporting purposes.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Experience with Business Intelligence (BI) reporting tools.
- Familiarity with project management and collaboration platforms.
- Experience using issue tracking and ticket management systems.
- Exposure to trading platforms, exchange connectivity, and post-trade operational workflows.
- Bachelor’s degree or equivalent professional qualification.
- Competitive salary package (£50,000–£75,000).
- Opportunity to work within a dynamic commodities trading environment.
- Exposure to trading technology, exchange operations, and cross-functional projects.
- Collaborative team culture with opportunities for professional development and growth.
This is an excellent opportunity for an operations professional looking to combine trading operations expertise with technology-focused support in a fast-paced commodities environment.
Operations Support Analyst in Telford employer: Chartermore Partners
Join our dynamic team in London as an Operations Support Analyst, where you will thrive in a collaborative culture that values problem-solving and innovation. We offer a competitive salary package and unique opportunities for professional growth within the fast-paced commodities trading sector, allowing you to enhance your skills while supporting critical business systems and technology teams.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Analyst in Telford
✨Tip Number 1
Get to know the company inside out! Research their trading operations, recent news, and their tech stack. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with their needs, especially around problem-solving and operational support. Practise articulating your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Operations Support Analyst in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in trading operations and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Operations Support Analyst role and how your problem-solving skills can benefit our team. Keep it engaging and personal.
Showcase Your Technical Skills:Since this role involves working closely with technology teams, make sure to mention your proficiency in SQL and any experience with BI tools. We love seeing candidates who can bridge the gap between operations and tech!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Chartermore Partners
✨Know Your Trading Systems
Before the interview, make sure you have a solid understanding of the internal trading systems mentioned in the job description. Familiarise yourself with how trades are booked and orders are managed on commodities exchanges. This knowledge will not only impress your interviewers but also show that you're proactive and ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully resolved operational issues in the past. Think about times when you collaborated with technology teams or external stakeholders to troubleshoot incidents. Highlighting these experiences will demonstrate your analytical skills and ability to work under pressure.
✨Brush Up on SQL and Data Analysis
Since the role requires proficiency in SQL for data extraction and reporting, it’s a good idea to review your SQL skills before the interview. Be ready to discuss how you've used SQL in previous roles, perhaps in data analysis or reporting tasks. This will show that you can contribute to operational best practices right away.
✨Communicate Effectively
Excellent communication is key in this role, so practice articulating your thoughts clearly and concisely. Prepare to discuss how you've built relationships with both business users and technical teams in the past. Good interpersonal skills can set you apart from other candidates, so don’t underestimate their importance!
