At a Glance
- Tasks: Administer and optimise Jira Software, Jira Service Management, and Confluence environments.
- Company: Dynamic UK-based software development company focused on bespoke digital solutions.
- Benefits: Competitive contract pay, flexible working arrangements, and opportunities for skill enhancement.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a collaborative team and enhance your skills while making a real impact.
- Qualifications: 2-4 years of Atlassian administration experience and strong workflow design knowledge.
The predicted salary is between 40000 - 50000 € per year.
UK-based software development company specializes in delivering bespoke digital solutions that help businesses streamline workflows, manage data more effectively, and improve operational efficiency. The company provides end-to-end services, from design and development to deployment and ongoing support, with a strong focus on long-term client partnerships and tailored business solutions across a range of industries.
We are looking for an experienced Atlassian Administrator to join on a contract basis. You will be responsible for the administration and optimisation of our Jira Software, Jira Service Management, and Confluence environments, supporting teams across the business.
Key Responsibilities- Jira Software
- Administer projects, boards, workflows, permission schemes, and notification schemes
- Configure issue types, screens, and custom fields to support team needs
- Build and maintain dashboards and reports for engineering and leadership
- Support agile delivery — sprints, backlogs, and roadmaps
- Jira Service Management
- Configure and maintain JSM projects including queues, SLAs, and request types
- Build and improve service portals for internal and external users
- Implement automation rules to streamline ticket routing and resolution
- Confluence
- Manage spaces, permissions, templates, and page structures
- Support teams in maintaining documentation and knowledge base content
- Integrate Confluence with Jira for cross-tool visibility
- General Administration
- Manage user provisioning, access control, and licence administration
- Build and maintain Atlassian Automation rules to reduce manual processes
- Troubleshoot and resolve platform issues across all tools
- 2–4 years of hands-on Atlassian administration experience across Jira Software, JSM, and Confluence
- Strong understanding of workflow design, permission schemes, and project configuration
- Experience with JSM portal setup, SLA configuration, and automation
- Proficiency with Atlassian Automation; ScriptRunner / Groovy knowledge is a plus
- Comfortable managing users, groups, and licences in Atlassian Cloud or Data Center
- Atlassian Certified Professional (ACP) certification desirable but not essential
- Able to work independently and communicate clearly with both technical and non-technical stakeholders
Atlassian Administrator in Slough employer: Chartermore Partners
As a leading UK-based software development company, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With a strong emphasis on professional growth, we offer tailored training opportunities and the chance to work on diverse projects that make a real impact across various industries. Join us as an Atlassian Administrator and be part of a team that values your expertise while providing a supportive environment for your career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Atlassian Administrator in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Atlassian projects, dashboards, and any automation rules you've implemented. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common Atlassian scenarios. Be ready to discuss how you've optimised Jira and Confluence in past roles. We want to see your problem-solving skills in action!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Atlassian Administrator in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Jira Software, JSM, and Confluence. We want to see how you've optimised these tools in past roles, so don’t hold back on the details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific projects or achievements that relate to the responsibilities listed in the job description.
Show Off Your Skills:Don’t forget to mention any relevant certifications or training, especially if you’re an Atlassian Certified Professional. We love seeing candidates who are proactive about their professional development!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Chartermore Partners
✨Know Your Atlassian Stuff
Make sure you brush up on your knowledge of Jira Software, Jira Service Management, and Confluence. Be ready to discuss specific configurations you've implemented, like workflows and permission schemes, as well as any automation rules you've set up. This will show that you’re not just familiar with the tools but can also leverage them effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially related to platform issues or user management. Think about times when you improved processes or resolved conflicts between technical and non-technical stakeholders. This will demonstrate your ability to think critically and adapt in a dynamic environment.
✨Get Familiar with Agile Practices
Since the role involves supporting agile delivery, it’s crucial to understand agile methodologies. Be prepared to discuss how you’ve supported sprints, managed backlogs, and contributed to roadmaps in past projects. This will highlight your alignment with the company’s workflow and operational efficiency goals.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the team dynamics, ongoing projects, or the company’s approach to client partnerships. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.