At a Glance
- Tasks: Support trading platforms and enhance operational efficiency in a dynamic commodities environment.
- Company: Join a leading firm in commodities trading with a collaborative culture.
- Benefits: Competitive salary, professional development, and exposure to cutting-edge trading technology.
- Other info: Fast-paced environment with excellent growth opportunities.
- Why this job: Combine your trading operations expertise with tech support for real impact.
- Qualifications: 3-6 years in trading operations and strong analytical skills required.
The predicted salary is between 50000 - 75000 £ per year.
We are seeking a proactive and detail-oriented Operations Support Analyst to join our growing team in London. This role is ideal for a professional with experience in commodities trading operations who enjoys problem-solving, working closely with technology teams, and supporting critical business systems. The successful candidate will play a key role in supporting internal trading platforms, ensuring the smooth processing of trades and orders, and collaborating with both business users and technical teams to enhance operational efficiency.
Key Responsibilities
- Develop a strong understanding of the internal trading systems used for booking trades and managing orders executed on commodities exchanges.
- Provide day-to-day operational support for trade and order entry processes, investigating and resolving issues in a timely manner.
- Liaise with exchange support teams and external stakeholders to troubleshoot and resolve operational incidents.
- Collaborate closely with software development teams by providing user feedback, identifying system improvements, and communicating enhancement requests.
- Assist with data analysis and ad-hoc reporting using SQL queries.
- Support business users by identifying process improvements and contributing to operational best practices.
- Monitor system performance and escalate issues where appropriate to ensure minimal business disruption.
- Participate in testing and validation activities for system upgrades, enhancements, and new releases.
Required Skills & Experience
- 3–6 years of experience in a trading operations, application support, or operations analyst role within financial services.
- Solid understanding of commodities markets and commodity derivatives financial instruments.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent communication and interpersonal skills, with the ability to build effective relationships with internal and external stakeholders.
- Proficiency in Microsoft Excel, including data analysis and reporting.
- Working knowledge of SQL for data extraction and reporting purposes.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Desirable Skills
- Experience with Business Intelligence (BI) reporting tools.
- Familiarity with project management and collaboration platforms.
- Experience using issue tracking and ticket management systems.
- Exposure to trading platforms, exchange connectivity, and post-trade operational workflows.
Education
- Bachelor’s degree or equivalent professional qualification.
What We Offer
- Competitive salary package (£50,000–£75,000).
- Opportunity to work within a dynamic commodities trading environment.
- Exposure to trading technology, exchange operations, and cross-functional projects.
- Collaborative team culture with opportunities for professional development and growth.
This is an excellent opportunity for an operations professional looking to combine trading operations expertise with technology-focused support in a fast-paced commodities environment.
Operations Support Analyst in Portsmouth employer: Chartermore Partners
Join our dynamic team in London as an Operations Support Analyst, where you will thrive in a collaborative culture that values professional development and innovation. With a competitive salary package and the opportunity to work closely with cutting-edge trading technology, you'll play a vital role in enhancing operational efficiency while enjoying a supportive environment that encourages growth and problem-solving. This is not just a job; it's a chance to make a meaningful impact in the fast-paced world of commodities trading.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Analyst in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to folks in the commodities trading space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got experience with SQL or data analysis, be ready to discuss specific examples during interviews. We want to see how you’ve tackled real-world problems.
✨Tip Number 3
Be proactive! Research the company’s trading platforms and come prepared with ideas on how you could improve their operations. This shows you’re not just interested, but invested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Operations Support Analyst in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in trading operations and any relevant technical skills, like SQL or Excel, to show us you’re the right fit.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about the role and how your experience aligns with our needs. Share specific examples of how you've solved problems in past roles to demonstrate your proactive approach.
Showcase Your Analytical Skills:Since we value strong analytical abilities, include examples of how you've used data analysis in your previous roles. Mention any tools or methods you’ve used to improve operational efficiency or resolve issues.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Chartermore Partners
✨Know Your Trading Systems
Before the interview, make sure you have a solid understanding of the internal trading systems mentioned in the job description. Familiarise yourself with how trades are booked and orders are managed on commodities exchanges. This knowledge will not only impress your interviewers but also show that you're proactive and ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully resolved operational issues in the past. Think about times when you collaborated with technology teams or external stakeholders to troubleshoot incidents. Highlighting these experiences will demonstrate your analytical skills and ability to work under pressure.
✨Brush Up on SQL and Data Analysis
Since the role involves data analysis and reporting using SQL, it’s crucial to be comfortable with writing queries. Practice some common SQL commands and be ready to discuss how you've used them in previous roles. This will show that you can handle the technical aspects of the job effectively.
✨Communicate Effectively
Strong communication skills are key for this role, so think about how you can convey complex information clearly. Prepare to discuss how you've built relationships with both business users and technical teams in the past. Being able to articulate your thoughts well will set you apart from other candidates.
