At a Glance
- Tasks: Support trading operations, troubleshoot issues, and enhance internal systems.
- Company: Dynamic commodities trading firm in London with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with excellent career advancement potential.
- Why this job: Join a vibrant team and make a real impact in the trading world.
- Qualifications: Experience in commodities trading operations and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a proactive and detail-oriented Operations Support Analyst to join our growing team in London. This role is ideal for a professional with experience in commodities trading operations who enjoys problem-solving, working closely with technology teams, and supporting critical business systems. The successful candidate will play a key role in supporting internal trading platforms, ensuring the smooth processing of trades and orders, and collaborating with both business users and technical teams to enhance operational efficiency.
Key Responsibilities
- Develop a strong understanding of the internal trading systems used for booking trades and managing orders executed on commodities exchanges.
- Provide day-to-day operational support for trade and order entry processes, investigating and resolving issues in a timely manner.
- Liaise with exchange support teams and external stakeholders to troubleshoot and resolve operational incidents.
- Collaborate closely with software development teams by providing user feedback, identifying system improvements, and communicating enhancement requests.
- Assist with data analysis and ad-hoc reporting using SQL queries.
- Support business users by identifying process improvements and contributing to operational best practices.
- Monitor system performance and escalate issues where appropriate to ensure minimal business disruption.
- Participate in testing and validation activities for system upgrades, enhancements, and new releases.
Operations Support Analyst employer: Chartermore Partners
Join a dynamic and innovative team in London as an Operations Support Analyst, where you will thrive in a collaborative work culture that values problem-solving and continuous improvement. Our company offers competitive benefits, opportunities for professional growth, and a commitment to employee development, making it an excellent employer for those looking to make a meaningful impact in the commodities trading sector. With a focus on operational excellence and a supportive environment, you'll be empowered to enhance your skills while contributing to the success of our critical business systems.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the commodities trading space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in operations support. We love hearing about real-life scenarios!
✨Tip Number 3
Get familiar with our internal trading systems. Brush up on your knowledge of trade booking and order management processes. The more you know, the better you'll impress us!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love candidates who take that extra step to connect directly with us.
We think you need these skills to ace Operations Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Support Analyst role. Highlight any experience you have in commodities trading operations and problem-solving, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've supported critical business systems or collaborated with tech teams in the past.
Showcase Your Technical Skills:Since this role involves liaising with software development teams, don’t forget to mention your technical skills, especially if you have experience with SQL queries or data analysis. We love candidates who can bridge the gap between business and tech!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Chartermore Partners
✨Know Your Trading Systems
Before the interview, make sure you have a solid understanding of the internal trading systems mentioned in the job description. Brush up on how trades are booked and orders are managed on commodities exchanges. This knowledge will show your proactive approach and readiness to dive into the role.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully resolved operational issues in the past. Think about times when you collaborated with tech teams or external stakeholders to troubleshoot problems. This will highlight your ability to work under pressure and your commitment to operational efficiency.
✨Familiarise Yourself with SQL
Since data analysis and reporting using SQL queries is part of the role, it’s a good idea to brush up on your SQL skills. Be ready to discuss how you've used SQL in previous roles or even prepare a few sample queries to demonstrate your proficiency during the interview.
✨Emphasise Collaboration
This role requires close collaboration with both business users and technical teams. Prepare to talk about your experience working in cross-functional teams and how you’ve contributed to process improvements. Highlighting your teamwork skills will show that you’re a great fit for their collaborative culture.
