At a Glance
- Tasks: Support trading platforms and enhance operational efficiency in a dynamic commodities environment.
- Company: Join a leading firm in commodities trading with a collaborative culture.
- Benefits: Competitive salary, professional development, and exposure to cutting-edge trading technology.
- Other info: Fast-paced environment with excellent growth opportunities.
- Why this job: Make a real impact by solving problems and improving trading operations.
- Qualifications: 3-6 years in trading operations or application support, strong analytical skills required.
The predicted salary is between 50000 - 75000 £ per year.
We are seeking a proactive and detail-oriented Operations Support Analyst to join our growing team in London. This role is ideal for a professional with experience in commodities trading operations who enjoys problem-solving, working closely with technology teams, and supporting critical business systems. The successful candidate will play a key role in supporting internal trading platforms, ensuring the smooth processing of trades and orders, and collaborating with both business users and technical teams to enhance operational efficiency.
Key Responsibilities
- Develop a strong understanding of the internal trading systems used for booking trades and managing orders executed on commodities exchanges.
- Provide day-to-day operational support for trade and order entry processes, investigating and resolving issues in a timely manner.
- Liaise with exchange support teams and external stakeholders to troubleshoot and resolve operational incidents.
- Collaborate closely with software development teams by providing user feedback, identifying system improvements, and communicating enhancement requests.
- Assist with data analysis and ad-hoc reporting using SQL queries.
- Support business users by identifying process improvements and contributing to operational best practices.
- Monitor system performance and escalate issues where appropriate to ensure minimal business disruption.
- Participate in testing and validation activities for system upgrades, enhancements, and new releases.
Required Skills & Experience
- 3–6 years of experience in a trading operations, application support, or operations analyst role within financial services.
- Solid understanding of commodities markets and commodity derivatives financial instruments.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent communication and interpersonal skills, with the ability to build effective relationships with internal and external stakeholders.
- Proficiency in Microsoft Excel, including data analysis and reporting.
- Working knowledge of SQL for data extraction and reporting purposes.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Desirable Skills
- Experience with Business Intelligence (BI) reporting tools.
- Familiarity with project management and collaboration platforms.
- Experience using issue tracking and ticket management systems.
- Exposure to trading platforms, exchange connectivity, and post-trade operational workflows.
Education
- Bachelor’s degree or equivalent professional qualification.
What We Offer
- Competitive salary package (£50,000–£75,000).
- Opportunity to work within a dynamic commodities trading environment.
- Exposure to trading technology, exchange operations, and cross-functional projects.
- Collaborative team culture with opportunities for professional development and growth.
This is an excellent opportunity for an operations professional looking to combine trading operations expertise with technology-focused support in a fast-paced commodities environment.
Operations Support Analyst in City of London employer: Chartermore Partners
Join our dynamic team in London as an Operations Support Analyst, where you'll thrive in a collaborative culture that values problem-solving and innovation. We offer a competitive salary package and the chance to work within a fast-paced commodities trading environment, providing ample opportunities for professional development and growth. With exposure to cutting-edge trading technology and cross-functional projects, this role is perfect for those looking to make a meaningful impact in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Analyst in City of London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Chartermore Partners. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Operations Support Analyst in City of London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Chartermore Partners.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Chartermore Partners's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Chartermore Partners
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Chartermore Partners.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Chartermore Partners will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Chartermore Partners employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
