At a Glance
- Tasks: Administer and optimise Jira Software, Jira Service Management, and Confluence environments.
- Company: Dynamic UK-based software development company focused on bespoke digital solutions.
- Benefits: Competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on long-term client partnerships.
- Why this job: Join a team that values innovation and supports your career development.
- Qualifications: 2-4 years of Atlassian administration experience and strong workflow design skills.
The predicted salary is between 40000 - 50000 € per year.
UK-based software development company specializes in delivering bespoke digital solutions that help businesses streamline workflows, manage data more effectively, and improve operational efficiency. The company provides end-to-end services, from design and development to deployment and ongoing support, with a strong focus on long-term client partnerships and tailored business solutions across a range of industries.
We are looking for an experienced Atlassian Administrator to join on a contract basis. You will be responsible for the administration and optimisation of our Jira Software, Jira Service Management, and Confluence environments, supporting teams across the business.
Key Responsibilities- Jira Software
- Administer projects, boards, workflows, permission schemes, and notification schemes
- Configure issue types, screens, and custom fields to support team needs
- Build and maintain dashboards and reports for engineering and leadership
- Support agile delivery — sprints, backlogs, and roadmaps
- Jira Service Management
- Configure and maintain JSM projects including queues, SLAs, and request types
- Build and improve service portals for internal and external users
- Implement automation rules to streamline ticket routing and resolution
- Confluence
- Manage spaces, permissions, templates, and page structures
- Support teams in maintaining documentation and knowledge base content
- Integrate Confluence with Jira for cross-tool visibility
- General Administration
- Manage user provisioning, access control, and licence administration
- Build and maintain Atlassian Automation rules to reduce manual processes
- Troubleshoot and resolve platform issues across all tools
- 2–4 years of hands-on Atlassian administration experience across Jira Software, JSM, and Confluence
- Strong understanding of workflow design, permission schemes, and project configuration
- Experience with JSM portal setup, SLA configuration, and automation
- Proficiency with Atlassian Automation; ScriptRunner / Groovy knowledge is a plus
- Comfortable managing users, groups, and licences in Atlassian Cloud or Data Center
- Atlassian Certified Professional (ACP) certification desirable but not essential
- Able to work independently and communicate clearly with both technical and non-technical stakeholders
Atlassian Administrator in City of London employer: Chartermore Partners
Join a dynamic UK-based software development company that prioritises innovation and collaboration, offering a vibrant work culture where your contributions directly impact client success. As an Atlassian Administrator, you will benefit from ongoing professional development opportunities, a supportive team environment, and the chance to work with cutting-edge technologies in a role that is both challenging and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Atlassian Administrator in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your Atlassian projects and achievements. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to Atlassian administration. Be ready to discuss your experience with Jira Software, JSM, and Confluence in detail, and how you've optimised workflows in the past.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Atlassian Administrator in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Jira Software, JSM, and Confluence. We want to see how you've optimised these tools in past roles, so don’t hold back on the details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific projects or achievements that relate to the responsibilities listed in the job description.
Show Off Your Skills:Don’t forget to showcase your technical skills, especially around workflow design and automation. If you’ve got experience with ScriptRunner or Groovy, make sure to mention it – we love seeing those extra skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Chartermore Partners
✨Know Your Atlassian Tools
Make sure you brush up on your knowledge of Jira Software, Jira Service Management, and Confluence. Be ready to discuss specific features you've used, how you've configured workflows, and any automation rules you've implemented. This will show that you're not just familiar with the tools but can also leverage them effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially related to user provisioning, access control, or troubleshooting platform issues. Companies love candidates who can think on their feet and come up with practical solutions, so have a few stories ready to share.
✨Understand Their Business Needs
Research the company’s focus on bespoke digital solutions and long-term client partnerships. Think about how your experience as an Atlassian Administrator can help streamline their workflows and improve operational efficiency. Tailoring your answers to align with their goals will make you stand out.
✨Communicate Clearly and Confidently
Since you'll be working with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. During the interview, aim for clarity and confidence in your communication. This will demonstrate your ability to bridge the gap between different teams effectively.
