At a Glance
- Tasks: Administer and optimise Jira Software, Jira Service Management, and Confluence environments.
- Company: Dynamic UK-based software development company focused on bespoke digital solutions.
- Benefits: Flexible remote/hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Great opportunity for career advancement in a supportive and innovative workplace.
- Why this job: Join a collaborative team and enhance your skills in a thriving tech environment.
- Qualifications: 2-4 years of Atlassian administration experience and strong workflow design skills.
The predicted salary is between 35000 - 42000 € per year.
UK-based software development company specializes in delivering bespoke digital solutions that help businesses streamline workflows, manage data more effectively, and improve operational efficiency. The company provides end-to-end services, from design and development to deployment and ongoing support, with a strong focus on long-term client partnerships and tailored business solutions across a range of industries.
We are looking for an experienced Atlassian Administrator to join on a contract basis. You will be responsible for the administration and optimisation of our Jira Software, Jira Service Management, and Confluence environments, supporting teams across the business.
Key Responsibilities- Jira Software
- Administer projects, boards, workflows, permission schemes, and notification schemes
- Configure issue types, screens, and custom fields to support team needs
- Build and maintain dashboards and reports for engineering and leadership
- Support agile delivery — sprints, backlogs, and roadmaps
- Jira Service Management
- Configure and maintain JSM projects including queues, SLAs, and request types
- Build and improve service portals for internal and external users
- Implement automation rules to streamline ticket routing and resolution
- Confluence
- Manage spaces, permissions, templates, and page structures
- Support teams in maintaining documentation and knowledge base content
- Integrate Confluence with Jira for cross-tool visibility
- General Administration
- Manage user provisioning, access control, and licence administration
- Build and maintain Atlassian Automation rules to reduce manual processes
- Troubleshoot and resolve platform issues across all tools
- 2–4 years of hands-on Atlassian administration experience across Jira Software, JSM, and Confluence
- Strong understanding of workflow design, permission schemes, and project configuration
- Experience with JSM portal setup, SLA configuration, and automation
- Proficiency with Atlassian Automation; ScriptRunner / Groovy knowledge is a plus
- Comfortable managing users, groups, and licences in Atlassian Cloud or Data Center
- Atlassian Certified Professional (ACP) certification desirable but not essential
- Able to work independently and communicate clearly with both technical and non-technical stakeholders
Administrator Remote/Hybrid Working in City of London employer: Chartermore Partners
Join a dynamic UK-based software development company that values innovation and collaboration, offering a remote/hybrid working environment that promotes work-life balance. With a strong commitment to employee growth, you will have access to ongoing training and development opportunities while being part of a supportive team that thrives on delivering bespoke digital solutions. Experience the unique advantage of working in a culture that prioritises long-term client partnerships and fosters a sense of belonging among its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator Remote/Hybrid Working in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for an Atlassian Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your Jira Software, JSM, and Confluence knowledge. Be ready to discuss how you've optimised workflows and managed projects in the past. We want to see your expertise shine!
✨Tip Number 3
Show off your skills with a portfolio! If you’ve worked on any cool projects or have examples of dashboards and reports you’ve built, compile them into a portfolio. This will give potential employers a taste of what you can do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Administrator Remote/Hybrid Working in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Jira Software, JSM, and Confluence. We want to see how your skills match our needs, so don’t be shy about showcasing your Atlassian administration experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your past experiences can help us improve our workflows and operational efficiency.
Showcase Your Problem-Solving Skills:In your application, mention specific examples of how you've tackled challenges in previous roles. We love seeing how you’ve optimised processes or resolved issues in your Atlassian environments!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Chartermore Partners
✨Know Your Atlassian Stuff
Make sure you brush up on your knowledge of Jira Software, Jira Service Management, and Confluence. Be ready to discuss specific projects you've managed, how you've configured workflows, and any automation rules you've implemented. This will show that you're not just familiar with the tools but can also leverage them effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've troubleshot issues in the past. Whether it was a complex permission scheme or a tricky automation rule, being able to articulate your thought process and the steps you took to resolve problems will impress interviewers and demonstrate your hands-on experience.
✨Communicate Clearly
Since you'll be working with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. During the interview, try to convey your ideas clearly and concisely, showing that you can bridge the gap between different teams and ensure everyone is on the same page.
✨Prepare Questions About Their Processes
Think about what you want to know regarding their current use of Atlassian tools. Ask about their workflow design, how they manage SLAs, or what challenges they face with their service portals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
