At a Glance
- Tasks: Administer and optimise Jira Software, Jira Service Management, and Confluence environments.
- Company: Dynamic UK-based software development company focused on bespoke digital solutions.
- Benefits: Flexible hybrid and remote working options with competitive pay.
- Other info: Opportunity to work independently and grow within a supportive culture.
- Why this job: Join a collaborative team and enhance your skills in a thriving tech environment.
- Qualifications: 2-4 years of Atlassian administration experience and strong workflow design skills.
The predicted salary is between 35000 - 42000 € per year.
UK-based software development company specializes in delivering bespoke digital solutions that help businesses streamline workflows, manage data more effectively, and improve operational efficiency. The company provides end-to-end services, from design and development to deployment and ongoing support, with a strong focus on long-term client partnerships and tailored business solutions across a range of industries.
We are looking for an experienced Atlassian Administrator to join on a contract basis. You will be responsible for the administration and optimisation of our Jira Software, Jira Service Management, and Confluence environments, supporting teams across the business.
Key Responsibilities- Jira Software
- Administer projects, boards, workflows, permission schemes, and notification schemes
- Configure issue types, screens, and custom fields to support team needs
- Build and maintain dashboards and reports for engineering and leadership
- Support agile delivery — sprints, backlogs, and roadmaps
- Jira Service Management
- Configure and maintain JSM projects including queues, SLAs, and request types
- Build and improve service portals for internal and external users
- Implement automation rules to streamline ticket routing and resolution
- Confluence
- Manage spaces, permissions, templates, and page structures
- Support teams in maintaining documentation and knowledge base content
- Integrate Confluence with Jira for cross-tool visibility
- General Administration
- Manage user provisioning, access control, and licence administration
- Build and maintain Atlassian Automation rules to reduce manual processes
- Troubleshoot and resolve platform issues across all tools
- 2–4 years of hands-on Atlassian administration experience across Jira Software, JSM, and Confluence
- Strong understanding of workflow design, permission schemes, and project configuration
- Experience with JSM portal setup, SLA configuration, and automation
- Proficiency with Atlassian Automation; ScriptRunner / Groovy knowledge is a plus
- Comfortable managing users, groups, and licences in Atlassian Cloud or Data Center
- Atlassian Certified Professional (ACP) certification desirable but not essential
- Able to work independently and communicate clearly with both technical and non-technical stakeholders
Administrator- Hybrid and remote working in City of London employer: Chartermore Partners
Join a dynamic UK-based software development company that values innovation and collaboration, offering a hybrid and remote working environment. With a strong commitment to employee growth, you will have access to ongoing training and development opportunities while contributing to bespoke digital solutions that enhance operational efficiency for diverse clients. Experience a supportive work culture that prioritises long-term partnerships and empowers you to make a meaningful impact in your role as an Atlassian Administrator.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator- Hybrid and remote working in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for an Atlassian Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your Jira and Confluence skills. Be ready to discuss specific projects you've worked on and how you optimised workflows. We want to see your hands-on experience shine through!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Check out our website for tailored opportunities that match your skills in Atlassian administration. We’re all about finding the right fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Administrator- Hybrid and remote working in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your Atlassian administration experience, especially with Jira Software, JSM, and Confluence. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've optimised workflows or improved operational efficiency in previous roles. We love a good story!
Show Off Your Technical Skills:Don’t forget to mention your technical skills, especially around workflow design and automation. If you’ve got experience with ScriptRunner or Groovy, make sure to include that too! We’re looking for someone who can hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Chartermore Partners
✨Know Your Atlassian Stuff
Make sure you brush up on your knowledge of Jira Software, Jira Service Management, and Confluence. Be ready to discuss specific features you've worked with, like configuring workflows or managing permissions. This will show that you're not just familiar with the tools, but that you can really leverage them to support teams effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially related to Atlassian administration. Whether it’s troubleshooting platform issues or optimising workflows, having concrete examples will demonstrate your ability to think critically and act decisively.
✨Communicate Clearly
Since you'll be working with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. During the interview, make sure to articulate your thoughts clearly and ask clarifying questions if needed. This will highlight your communication skills and adaptability.
✨Understand the Company’s Needs
Research the company and its focus on bespoke digital solutions. Think about how your experience aligns with their goals, particularly in streamlining workflows and improving operational efficiency. Tailoring your responses to reflect their values will show that you're genuinely interested in the role and how you can contribute.
