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For Companies At a Glance
- Tasks: Deliver exceptional customer service and build meaningful relationships with customers.
- Company: Join a dynamic team in a fast-paced environment.
- Benefits: Competitive salary, commission, Christmas bonus, and 28 days holiday.
- Other info: Permanent position with great work-life balance.
- Why this job: Make a real impact while developing your customer service skills.
- Qualifications: Passion for customer service and ability to thrive under pressure.
The predicted salary is between 25000 - 25000 £ per year.
Are you a dynamic professional with a passion for delivering exceptional customer service? We're looking for a Customer Service Support Executive to join a team environment and make a real impact. If you thrive in a fast-paced, target-driven environment and have a knack for building meaningful customer relationships, this role is for you!
Overview
As a Customer Service Support Executive, you'll be at the forefront of our customer interactions, handling inbound calls, providing first-class service, and promoting our range of products and services.
Benefits
- Salary £25,000 commission
- Permanent position
- Hours Monday - Friday 9-5.30pm / 1 Saturday per month 10-4pm (enhanced pay)
- Christmas bonus
- 28 days holiday inc
Customer Service Support Executive | York, UK employer: Charterhouse
Contact Detail:
Charterhouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Support Executive | York, UK
✨Tip Number 1
Get to know the company! Research their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Customer Service Support Executive, you'll be interacting with customers all day. Role-play common scenarios with friends or family to build your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Support Executive | York, UK
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond to help customers in the past. We love seeing candidates who genuinely care about making a difference.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience and skills that match the job description. We want to see how you can contribute to our team, so make it clear why you're the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate candidates who can communicate effectively, as this is key in a customer service role!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Charterhouse
✨Know the Company Inside Out
Before your interview, take some time to research the company and its products. Understanding their values and customer service approach will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or built strong relationships with customers. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing multiple tasks. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.