At a Glance
- Tasks: Lead customer consultancy for Microsoft Copilot and deliver innovative AI solutions.
- Company: Join a forward-thinking tech company at the forefront of AI innovation.
- Benefits: Enjoy private healthcare, life assurance, and a birthday day off!
- Other info: Flexible working hours and opportunities for professional growth.
- Why this job: Make a real impact by helping businesses harness the power of AI.
- Qualifications: Strong knowledge of Microsoft Copilot and experience in consulting roles.
The predicted salary is between 60000 - 80000 £ per year.
The role holder will lead customer consultancy for Microsoft Copilot (Microsoft Copilot, Copilot Studio, AI Agents, SharePoint Agents, Microsoft 365) customer engagements. Day to day, they will be expected to engage directly with customers, from the presales stage through to delivery. The role holder will be required to articulate the value of the whole Copilot ecosystem to customers through envisioning sessions and lead business analysis conversations with customers looking to understand and expand their AI opportunity. They will also be able to identify valuable use cases for AI Agents within a customer environment and implement solutions to deliver measurable improvements. The role holder will have direct access to Microsoft as part of the Copilot Jumpstart program and be at the forefront of product knowledge as a community member.
Requirements
- Must haves
- Strong knowledge of the Microsoft Copilot ecosystem including Power Platform
- Demonstrable experience of Business Process Automation including integrations to 3rd party systems
- Strong hands-on experience with Microsoft Copilot Studio, designing and deploying custom AI agents
- Strong experience working in a consulting or customer-facing delivery role
- Knowledge of the Microsoft Modern Work ecosystem
- Sought-after skills
- Custom Application development
- Experience of Microsoft Dynamics ecosystem
- Data science experience, including AI model performance validation
- Background in MS Teams voice ecosystem, including Contact Centres
Personal Attributes
- Engaging and relatable
- Being a team player
- Critical thinking skills
- Ability to map business challenges to Copilot-powered AI solutions
- Communication skills (written & verbal)
Key responsibilities
- Review/technical oversight for customer pre-sales engagements
- Responsible for end-to-end stages of delivery including survey, design, build and commissioning of MS Copilot services
- Design and host presales and post-sale workshops with customer stakeholders
- Creation of AI solutions for customers using Copilot Studio
- Author documentation capturing customer requirements and consulting outputs
- Work flexibly to meet project deadlines which may include working out of standard Mon-Fri 9-5 hours at times
- Help support the ongoing relationship with customers including assisting during support issue escalation for complex issues
- Provide technical support for Symity clients which may include out of hours work from time to time
- Improve Symity collateral to provide better templates and methodologies across all areas
- Contribute to the strategic direction for Symity across the MS Copilot ecosystem
- Contribute to Symity marketing through social media and blogs
Key Performance Indicators (KPIs)
- Client consulting: Build strong client relationships and deliver high quality outputs and results
- Technical design: Delivery of high and low-level design documentation
- Critical thinking: Logical and functional approach
- Work as a team: Own and deliver artefacts with key content digestible for multiple audiences (internal and client)
Benefits
Join us, and your benefits and perks will include private healthcare, Medicash cashback, life assurance, workplace pension, cycle to work scheme, access to our employee assistance programme, savings discount, 20% EE discount that extends to your family and friends, a birthday gift voucher and day off, plus more.
Technical Consultant (AI) employer: Charterhouse
At Symity, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Technical Consultant (AI), you will have the unique opportunity to engage directly with clients, driving impactful AI solutions while benefiting from our comprehensive employee growth programmes and access to cutting-edge Microsoft resources. With a focus on work-life balance and a range of attractive benefits, including private healthcare and a cycle to work scheme, Symity is committed to supporting your professional journey in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Consultant (AI)
✨Tip Number 1
Get to know the Microsoft Copilot ecosystem inside out. Familiarise yourself with its features and benefits so you can confidently discuss how it can solve customer challenges during interviews. We want to see your passion for AI and how you can leverage it to create value!
✨Tip Number 2
Practice your communication skills! Whether it's articulating complex ideas or leading workshops, being relatable and engaging is key. We recommend doing mock interviews with friends or using online platforms to refine your delivery.
✨Tip Number 3
Showcase your consulting experience! Be ready to share specific examples of how you've successfully engaged with clients and delivered results. We love hearing about real-world applications of your skills, especially in business process automation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are proactive and eager to join our team!
We think you need these skills to ace Technical Consultant (AI)
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI and the Microsoft Copilot ecosystem shine through. We want to see how you can connect your experience with our mission to help customers unlock their AI potential.
Tailor Your Experience:Make sure to highlight your relevant experience in business process automation and customer-facing roles. We’re looking for specific examples that demonstrate your hands-on work with Microsoft Copilot Studio and how you've successfully delivered solutions in the past.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to articulate your skills and experiences, especially when discussing technical aspects. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Charterhouse
✨Know Your Stuff
Make sure you have a solid understanding of the Microsoft Copilot ecosystem, especially Power Platform. Brush up on your knowledge of AI Agents and how they can be integrated into customer environments. This will help you articulate the value of the solutions you can provide.
✨Showcase Your Experience
Prepare to discuss your hands-on experience with Microsoft Copilot Studio and any relevant projects you've worked on. Be ready to share specific examples of how you've designed and deployed custom AI agents, as this will demonstrate your capability in a consulting role.
✨Engage with Confidence
During the interview, focus on your communication skills. Practice explaining complex concepts in a relatable way, as you'll need to do this with customers. Think about how you can map business challenges to Copilot-powered AI solutions and be prepared to discuss this.
✨Be a Team Player
Highlight your ability to work collaboratively. Discuss experiences where you've contributed to team success or supported colleagues in delivering high-quality outputs. This is crucial, as the role involves working closely with both internal teams and clients.
