At a Glance
- Tasks: Lead the Admissions team and ensure a seamless experience for prospective families.
- Company: Join Charterhouse, a prestigious independent school with a rich heritage.
- Benefits: Enjoy a competitive salary, private medical insurance, and free lunches.
- Other info: Flexible hours with opportunities for professional development and access to sports facilities.
- Why this job: Make a real impact in education while leading a dynamic team.
- Qualifications: Experience in operational management and a passion for customer service.
The predicted salary is between 50000 - 56000 £ per year.
Salary: £50,000 – £56,000 per annum, depending on experience
Contract: Permanent, Full-time, All Year Round
Lead the operational delivery of Admissions at one of the UK's leading independent schools. Reporting to the Director of Admissions and operating under their strategic direction, you will lead the operational delivery of the School's Admissions function, ensuring that our processes, systems and people work seamlessly to provide an outstanding experience for prospective families throughout the admissions journey.
Leading a team of six, you will oversee the day-to-day operation of a busy and customer-focused department, with responsibility for operational planning, service delivery, systems, data, resource management and continuous improvement. You will play a key role in ensuring that the Admissions team delivers an efficient, responsive and professional service, while supporting the strategic priorities of the Director of Admissions.
This is an exciting opportunity for an experienced operational manager who enjoys leading people, improving processes and delivering outstanding customer service. Charterhouse is one of the world's leading co-educational independent schools, combining a rich heritage with a forward-looking approach to education. We offer a welcoming and collaborative working environment, a strong commitment to professional development and an excellent range of benefits, including:
- Competitive salary of £50,000–£56,000 per annum.
- Contributory pension scheme.
- Private Medical Insurance (subject to eligibility).
- Health cash plan and Employee Assistance Programme.
- Free lunches during the working day.
- Free on-site parking.
- Access to outstanding sports facilities.
- Ongoing professional development opportunities.
This is a full-time, all-year-round position. The role requires flexibility to support the operational demands of the Admissions cycle, including attendance at all scheduled Saturday Admissions events and occasional evening events. Charterhouse is committed to safeguarding and promoting the welfare of children and young people.
Locations
Operations Executive - Travel, Remote Working in Guildford, Surrey employer: Charterhouse
Charterhouse is an exceptional employer, offering a vibrant work culture within a stunning 250-acre campus in Godalming. With a strong commitment to employee growth and development, we provide a range of benefits including a competitive pension scheme, ongoing professional development opportunities, and a supportive environment that values kindness and excellence. Join our friendly Admissions team and enjoy a fulfilling career where your contributions truly make a difference in the lives of families and students.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Executive - Travel, Remote Working in Guildford, Surrey
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Charterhouse who are looking for fresh talent for roles like Operations Executive - Travel, Remote Working.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Charterhouse and give you a leg up for your Operations Executive - Travel, Remote Working application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Operations Executive - Travel, Remote Working openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Operations Executive - Travel, Remote Working in Guildford, Surrey
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Operations Executive - Travel, Remote Working role at Charterhouse.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Operations Executive - Travel, Remote Working position at Charterhouse.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Charterhouse.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Charterhouse's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Operations Executive - Travel, Remote Working.
How to prepare for a job interview at Charterhouse
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Charterhouse.
