Lead UC & CC Architect & Customer Delivery Lead

Lead UC & CC Architect & Customer Delivery Lead

Full-Time 59400 - 72600 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead customer solution design and oversee deployments for cutting-edge contact centre projects.
  • Company: Join a forward-thinking company dedicated to innovative customer solutions.
  • Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
  • Other info: Dynamic role with potential for significant career advancement.
  • Why this job: Shape the future of customer engagement while mentoring a talented team.
  • Qualifications: Strong consulting experience and expertise in UC & CC platforms required.

The predicted salary is between 59400 - 72600 Β£ per year.

Symity is seeking a senior Team Lead to own customer solution design and lead deployments across Anywhere365/Anywhere Now and Dynamics 365 Contact Center projects.

You will engage with customers from presales through to delivery into support teams while mentoring a team of UC & CC consultants and engineers.

You will provide direction, drive performance, manage resources, and ensure high-quality designs, documentation and handover.

Strong consulting experience and platform knowledge are required.

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Lead UC & CC Architect & Customer Delivery Lead employer: Charterhouse Voice and Data PLC

At Charterhouse, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive culture where every voice is valued. With a commitment to employee growth through career progression opportunities and a focus on sustainability, we offer competitive salaries and a comprehensive benefits package, including private healthcare and flexible working arrangements. Join our passionate team of professionals in the heart of the UK, and be part of a company that not only delivers technology but also enables transformation for our clients and communities.

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Contact Details:

Charterhouse Voice and Data PLC Recruitment Team

We think you need these skills to ace Lead UC & CC Architect & Customer Delivery Lead

Customer Solution Design
Deployment Management
Anywhere365
Dynamics 365 Contact Center
Consulting Experience
Team Leadership
Mentoring