At a Glance
- Tasks: Coordinate seamless rail journeys and deliver exceptional customer experiences.
- Company: Join a dynamic transport team passionate about travel.
- Benefits: Salary up to £28,500, 33 days holiday, healthcare, and pension plan.
- Other info: Full training provided with excellent career growth opportunities.
- Why this job: Be part of a fast-paced environment where your contributions make a real difference.
- Qualifications: Experience in customer service, strong communication skills, and a love for travel.
The predicted salary is between 28200 - 34000 £ per year.
Are you passionate about travel and delivering exceptional customer experiences? Do you thrive in a fast-paced, detail-oriented environment? We are seeking a dynamic Transport Executive - Rail to join this dedicated Transport team. In this role, you will play a pivotal part in ensuring seamless rail arrangements for our customers, collaborating with internal teams and external suppliers to deliver a first-class travel experience.
Benefits
- Salary up to £28,500 depending on experience
- Full-time; Hours 9-5.30pm
- 6 month contract
- 33 days holiday per year, including bank holidays
- Buy/Sell Holiday Scheme
- Group Personal Pension Plan
- Healthcare
- Dental care cover
- Plus many more
Responsibilities
- Confirm and coordinate rail journey arrangements within strict deadlines, ensuring accuracy and efficiency.
- Proactively address availability issues, providing alternative solutions and keeping all stakeholders informed.
- Manage travel disruptions to ensure customers reach their destinations with minimal inconvenience.
- Build and maintain strong relationships with suppliers, with full training provided.
- Collaborate with internal teams to align ground arrangements, such as transfers and regional connections, with rail schedules.
- Communicate effectively with suppliers, tour managers, and internal departments to ensure a seamless customer experience.
- Respond to customer requests for holiday amendments within tight timeframes while maintaining exceptional service standards.
- Contribute to team objectives and support colleagues in achieving shared goals.
Qualifications
- Proven experience in a high-volume, fast-paced, customer-focused environment with a strong emphasis on service excellence.
- The ability to work under pressure and meet strict deadlines while maintaining exceptional attention to detail.
- A strong interest in travel and solid geographical knowledge.
- Excellent written and verbal communication skills, with a clear and concise approach.
- Strong numeracy skills and a methodical, organized approach to work.
- A collaborative mindset and the ability to thrive as part of a team.
Transport Executive in York employer: Charterhouse Recruitment
At Charterhouse Recruitment, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. Located in the heart of Yorkshire, we offer a supportive work culture with comprehensive benefits including a competitive salary, generous holiday allowance, and opportunities for professional development. Join us as a Transport Executive - Rail and be part of a dynamic team dedicated to delivering outstanding customer experiences in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Executive in York
✨Get Your Hands Dirty
In transportation and logistics, hands-on experience is golden. If you're looking for a temporary position, don't just sit back; consider volunteering at local logistics companies or joining community transport initiatives. It’s a great way to gain industry insight and showcase your commitment!
✨Tap into Seasonal Hiring
Temporary roles in logistics often peak during busy seasons, like holidays or sales events. Keep an eye out for those hiring windows and brush up on your local networks. Joining industry groups on social media or attending local job fairs can be your golden ticket to snagging a role!
✨Show You’re Flexibly Awesome
Temporary roles often require quick adaptability, so make sure you highlight your flexibility and problem-solving skills in every discussion. When chatting with recruiters or at interviews, be ready to give examples of how you’ve quickly adjusted in past roles—this will help you stand out among other candidates.
✨Hit Us Up Directly!
Don't forget to apply through our website directly to see the freshest temporary opportunities available at Charterhouse Recruitment! It’s always a good idea to follow up after submitting your application, just to show you’re keen on joining the team.
We think you need these skills to ace Transport Executive in York
Some tips for your application 🫡
Highlight Relevant Experience:When applying for a temporary role in transportation and logistics, it’s crucial to emphasise any previous experience in this field. Whether you've worked as a warehouse operative or in a delivery role, make sure you showcase those skills and experiences that will help you hit the ground running right away!
Focus on Flexibility and Availability:Since this is a temporary position, your availability and flexibility are key. In your cover letter, be clear about when you can start and any scheduling flexibility you might have. Employers love candidates who can jump in without a hitch, so show off that readiness!
Include Relevant Certifications:If you have any certificates related to logistics, like forklift licenses or health and safety training, don’t leave them out! These certifications can give you an edge, showing that you’re not just capable but also qualified for the job. Mention these in your CV to catch the hiring manager’s eye!
Tailor Your CV to Logistics Jargon:When crafting your CV, use industry-specific terms and jargon that reflect your understanding of transportation and logistics. Whether it’s ‘supply chain management’ or ‘route optimisation’, sprinkle these phrases throughout your CV and cover letter. This shows that you’re not just applying at random, but that you know the industry well!
How to prepare for a job interview at Charterhouse Recruitment
✨Show Off Your Problem-Solving Skills
In the transportation and logistics field, demonstrating your knack for problem-solving can really set you apart. Be ready to talk about specific challenges you’ve faced in past roles or during your studies, especially those involving route planning or supply chain issues, and how you tackled them.
✨Get Familiar with Key Tools
This role will likely involve using industry-specific tools like SAP or Microsoft Excel for logistics management. Brush up on these tools before your interview and be ready to discuss how you've used them in the past – or how you'd approach using them if you're not familiar yet!
✨Highlight Your Adaptability
Since this position is temporary, companies are keen on finding someone who can hit the ground running. Share examples from previous roles or projects where you quickly adapted to new processes or worked under tight deadlines to show that you can thrive in a dynamic environment.
✨Understand Key Regulations
In the transportation and logistics sector, regulations play a huge role. Familiarising yourself with relevant laws and compliance standards can give you an edge. If you can drop in some specifics about how these impact logistics operations, it’ll show you're serious about the industry and that you can handle the responsibilities of the role with confidence.
