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- Tasks: Support the Tour Management Team with admin tasks and ensure smooth operations.
- Company: Join a passionate team at a leading travel organisation.
- Benefits: Enjoy a competitive salary, remote work, and exciting travel perks.
- Other info: Dynamic role with opportunities for professional growth in a vibrant environment.
- Why this job: Be the backbone of tour management and enhance customer experiences.
- Qualifications: Strong admin skills and a knack for organisation are essential.
The predicted salary is between 26000 - 26000 £ per year.
Overview
Are you a detail-oriented professional with a passion for organization and communication? We are seeking a dynamic Administrator - Tour Management to join an Operations Team. In this role, you will provide essential administrative support to the Tour Management Team, ensuring seamless communication and efficient processes that enable Tour Managers to deliver exceptional customer experiences.
Benefits
- Salary £26,000
- Hours - Full-time to cover a mix of shifts between the hours of 8am - 7pm weekdays (on a rota basis)
- Some weekend cover - circa 5 weekends per year with time back in lieu
- Permanent opportunity
- 1 day a week working from home
- Modern office with excellent transport links 5 minutes walk from site
- Opportunities for professional growth and development
- Access to exciting travel-related perks and discounts
- The chance to work with a passionate and dedicated team
Responsibilities
- Acting as the primary point of contact for the Tour Management Team, providing day-to-day administrative support and resolving queries efficiently.
- Organizing and coordinating Tour Manager events, webinars, and recruitment activities, including managing attendees, catering, and resources.
- Maintaining and updating Tour Manager guidelines, manuals, and documents on the Tour Management Information System.
- Managing Tour Manager personal details, profiles, and files to ensure accuracy in customer documentation.
- Supporting the allocation of Meet and Greets at departure locations.
- Assisting with the production of reports and processing Tour Manager invoices.
- Booking and amending Tour Manager accommodations in collaboration with suppliers and internal teams.
- Processing tour feedback and ensuring it is shared with relevant departments.
- Providing advice and support to Tour Managers while they are on tour.
Qualifications
- Proven experience in administration, with a track record of delivering high-quality work.
- Strong organizational skills and the ability to manage multiple priorities under pressure.
- Exceptional attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Excellent verbal and written communication skills.
- A customer-focused mindset with a professional and courteous approach.
- Flexibility and adaptability to thrive in a fast-paced, ever-changing environment.
- Confidence in liaising with individuals at all levels, including strong personalities.
- A proactive, self-starter attitude with a clear and professional telephone manner.
We do our best to make our adverts as specific as possible so that you do not spend your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.
Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request. Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments. At Charterhouse Recruitment we are committed to protecting your personal data.
Administrator - Tour management in York employer: Charterhouse Recruitment
Contact Detail:
Charterhouse Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Tour management in York
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how you can contribute to the Tour Management Team. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice your communication skills! As an Administrator, you'll need to be clear and concise. Try mock interviews with friends or family to get comfortable talking about your experience and how it relates to the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are excited about joining our team!
We think you need these skills to ace Administrator - Tour management in York
Some tips for your application 🫡
Show Off Your Organisational Skills: As an Administrator - Tour Management, your knack for organisation is key! Make sure to highlight any relevant experience where you've successfully managed multiple tasks or events. We want to see how you keep everything running smoothly!
Communicate Clearly: Since communication is a big part of this role, ensure your written application reflects your ability to convey information clearly and professionally. Use straightforward language and avoid jargon – we appreciate clarity just as much as you do!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role that excite you and how your skills align with them. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Charterhouse Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator - Tour Management position. Familiarise yourself with the key tasks like organising events and managing documentation. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple priorities. Be ready to discuss how you keep things organised and ensure accuracy, especially when dealing with customer documentation.
✨Communicate Clearly and Confidently
Excellent communication is crucial for this position. Practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror to boost your confidence and ensure you come across as professional and courteous.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think of situations where you've had to resolve queries or support team members under pressure. Prepare to explain your thought process and how you handled those challenges effectively.