At a Glance
- Tasks: Manage quality systems and ensure compliance with ISO standards while promoting data protection.
- Company: Join a forward-thinking organisation committed to quality and compliance.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and career advancement.
- Why this job: Make a real difference in quality management and data protection on a global scale.
- Qualifications: Experience in quality management and knowledge of data protection regulations.
The predicted salary is between 40000 - 50000 € per year.
Responsible to: Chief Financial Officer (CFO)
Purpose of the Role
Coordinate and manage the organisation’s global quality management system, ensuring ongoing compliance with ISO 9001:2015 and consistent implementation of policies and procedures across all locations. Act as the company’s Data Protection Officer (DPO), serving as the primary point of contact for data protection matters and supporting compliance with applicable data protection regulations. Maintain and develop the organisation’s Information Security Management System (ISMS), ensuring alignment with ISO/IEC 27001 standards and supporting continuous improvement.
Main Responsibilities
- Quality Management
- Develop and maintain audit schedules to ensure compliance with ISO 9001:2015 requirements.
- Coordinate and deliver internal audits across all locations and departments.
- Analyse customer complaint data to identify risk areas and prioritise targeted audits.
- Review audit findings and work with management to implement corrective and continuous improvement actions.
- Coordinate the development, review, and standardisation of Quality Procedures (QPs) across the organisation.
- Deliver auditor training and provide updates to support audit effectiveness and compliance.
- Maintain and control quality documentation, including Quality Procedures (QPs) and Cellhire Forms (CHFs).
- Support managers in reviewing and maintaining Risk Registers and Quality Objectives.
- Use audit data, reporting tools, and customer feedback to identify training and development needs.
- Participate in global Customer Service meetings and follow up on agreed actions.
- Information Security Management System (ISMS)
- Plan and maintain audit schedules to support compliance with ISO/IEC 27001:2013 standards.
- Review audit outcomes with stakeholders and track completion of corrective actions.
- Maintain and review security policies and documentation, including those related to the Atlas programme.
- Work with the Technology Director to support monitoring, measurement, evaluation, and testing of systems.
- Ensure changes, improvements, and corrective actions are tracked and documented.
- Coordinate Security Steering Group (SSG) meetings and follow up on actions.
- Data Protection & Compliance
- Act as Data Protection Officer (DPO), supporting organisational compliance with EU GDPR (2018) and the Data Protection Act 2018.
- Maintain and review data protection policies, procedures, and documentation.
- Apply ISO/IEC 27001 best practices to strengthen data protection controls and processes.
- Promote awareness and support adherence to data protection requirements across the business.
- Additional Duties
- Any additional duties within the level of competence as requested by the Directors and Managers of the company.
Quality & Compliance Officer employer: Charterhouse Recruitment Services
As a Quality & Compliance Officer at our organisation, you will thrive in a dynamic work culture that prioritises continuous improvement and employee development. We offer comprehensive training opportunities, a commitment to ISO standards, and a supportive environment where your contributions directly impact our global quality management system. Located in a vibrant area, we provide a unique chance to engage with diverse teams while ensuring compliance and data protection across all locations.
Contact Detail:
Charterhouse Recruitment Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Compliance Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their quality management and compliance goals. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience with ISO standards and data protection clearly and concisely.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Quality & Compliance Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality & Compliance Officer role. Highlight your experience with ISO standards and data protection, as these are key for us. Use specific examples that showcase your skills in quality management and compliance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re passionate about quality management and compliance. Mention how your values align with ours at StudySmarter and how you can contribute to our mission.
Showcase Relevant Experience:When filling out your application, be sure to showcase any relevant experience you have with audit schedules, data protection, and quality procedures. We love seeing how candidates have tackled similar challenges in their previous roles!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Charterhouse Recruitment Services
✨Know Your Standards
Familiarise yourself with ISO 9001:2015 and ISO/IEC 27001 standards. Be ready to discuss how you’ve applied these in previous roles or how you would approach compliance in this new position.
✨Showcase Your Audit Experience
Prepare examples of past audits you've conducted or participated in. Highlight your role, the challenges faced, and how you ensured compliance and continuous improvement.
✨Data Protection Matters
Brush up on GDPR and data protection regulations. Be prepared to explain how you would handle data protection issues and promote awareness within the organisation.
✨Engage with Questions
Think of insightful questions to ask about the company’s quality management system and data protection practices. This shows your genuine interest and helps you assess if the company aligns with your values.
