Employee Relations Advisor (Maternity Cover)
Monster Group (UK) Ltd is a thriving e-commerce retailer offering a diverse range of high-quality and great value products to an international market. We source all our products directly from suppliers, retail them across over 150 platforms worldwide, and distribute them directly to our customers from one of our Monster distribution centers. We pride ourselves on our values: fun, respect, empowerment, and forward-thinking, and live and breathe these every day.
At Monster, we do things a little differently. Our MAP Team (Monster Ambition and Progression) focuses on creating a positive employee experience where people can grow, develop, and thrive. MAP goes beyond traditional HR by championing employee development, progression, wellbeing, and strong working relationships across the business. We currently have an exciting opportunity for an Employee Relations Advisor (Maternity Cover) to join our supportive MAP team. This is initially a 7‑month fixed‑term contract, although there may be an opportunity to extend this depending on the successful applicant's start date.
We’re looking for a positive, proactive, and approachable individual who enjoys building strong relationships and supporting managers and employees across a wide range of employee relations matters. While supporting two other MAP team members, you’ll play an important role in helping us create a fair, supportive, and engaging workplace culture.
Pay: £28,500 – £32,000 per year
Your Role
- Provide expert advice and guidance to managers on employee relations matters across the business.
- Manage ER cases from start to finish, including investigations, disciplinaries, grievances, and appeals.
- Ensure all ER matters are handled fairly, consistently, and in line with employment legislation and company policies.
- Support managers with short‑term absence management, probation reviews, and flexible working requests.
- Coach and upskill managers on MAP policies, procedures, and best practice approaches.
- Support employees and managers with progression planning through Monster Progression Plans (MPPs).
- Assist with UK payroll administration and provide support with payroll‑related queries.
- Collate, analyse, and report on people data, including absence trends and ER metrics.
- Occasionally support with delivering training sessions and workshops on people‑related topics and workplace policies.
- Work collaboratively with the wider MAP team to provide a positive employee experience.
- Regular travel to our Scunthorpe sites and occasional travel to our Venlo, Netherlands warehouse will be required to support managers and teams across our wider business operations.
Skills We Love
- Demonstrable experience providing HR and ER advice within a fast‑paced environment.
- Strong knowledge of employee relations processes, policies, and UK employment law.
- Excellent written and verbal communication skills with the ability to influence and support stakeholders at all levels.
- A positive, proactive, and approachable attitude with a genuine passion for supporting people.
- Highly organised with meticulous attention to detail.
- Confident using HR systems and IT packages, including HR reporting tools.
- Ability to manage multiple priorities and maintain confidentiality at all times.
- A solutions‑focused mindset with strong problem‑solving abilities.
- CIPD Level 5 would be great, but is not essential.
- Knowledge of Dutch employment law would also be advantageous, but not essential.
- Previous payroll administration experience would be beneficial.
- Full UK driving licence and willingness to travel between sites.
Working Hours & Location
This is a full‑time position (37.5 hours per week) with flexible start and finish times – begin your day between 8:00 am and 9:30 am, and finish between 4:00 pm and 5:30 pm, depending on your preference. Lunch breaks can be taken as either 30 minutes or 1 hour. You’ll be based full‑time at our modern office near York (YO60 6PG). Due to the location, access to your own transport is essential.
About Monster Group
At Monster Group, we’re dedicated to fostering a positive, inclusive workplace where everyone has the opportunity to succeed. We actively champion diversity and equal opportunity, creating a culture rooted in respect, collaboration, and innovation. We welcome applications from individuals of all backgrounds. Please note, applicants must have the legal right to work in the UK.
What We Offer: Health & Financial Wellbeing
- Private Medical Cover through AXA, including access to the AXA Employee Assistance Programme
- Mental Health First Aiders – here when you need someone to talk to
- Group Life Assurance Plan – peace of mind for you and your loved ones
- Long‑Term Income Protection – because we’ve got your back for the long haul
- Emergency Loans – support for life’s unexpected “Oh no!” moments
- Enhanced Family Leave & Support – for growing families and navigating life’s sensitive moments
Time Off That Truly Counts
- 25 days holiday + bank holidays
- Up to 5 extra days for long service – one for each year with us
- Birthday Lie‑In – take a late start, long lunch, or early finish
- Paid Volunteering Day – make a difference on Monster’s time
- 30‑minute lunch flex – start early or finish early, your choice
- Dress Down Friday – ease into the weekend in comfort
- Stylish & Smart Dress Code – dress how you feel confident and professional
Perks That Make Life Sweeter
- The Wisdom App – wellbeing tools right at your fingertips
- Bright Exchange Discounts – shop 'til you drop with exclusive offers
- Bike to Work Scheme – a healthier you, a greener planet
- Free Parking at all our sites
- Unlimited tea, coffee, and treats – including our legendary Orange Treat Bucket
Culture & Celebration
- The Moscars – our very own Oscars‑style celebration of excellence
- Monster Mixers & Seasonal Socials – from festive parties to team get‑togethers
- Monster’s Monthly Wheel of Fortune – spin to win brilliant prizes
- Warm Monster Welcome – free breakfast or lunch on your first day
Benefits Summary
- Employee discount
- Bereavement leave
- Employee assistance programme
- Free parking
- Private dental insurance
- Company pension
- Paid volunteer time
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- On‑site parking
- Private medical insurance
- Company events
Practical Information
- Work Location: In person (York, YO60 6PG)
- Driving Licence: Full UK driving licence (required)
- Work Authorisation: United Kingdom (required)
HR Assistant Manager employer: Charterhouse Recruitment Services
As a leading manufacturer in their field, our client offers an exceptional work environment that prioritises employee satisfaction and growth. With a competitive salary, a generous commission scheme, and the flexibility of remote work every Friday, employees can enjoy a healthy work-life balance while being part of a globally recognised brand. The company fosters a supportive culture that encourages professional development, making it an ideal place for those seeking meaningful and rewarding employment in Castleford.
Contact Details:
Charterhouse Recruitment Services Recruitment Team