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For Companies At a Glance
- Tasks: Generate new business opportunities and engage with senior decision makers.
- Company: Charterhouse, a leader in IT and communications solutions with a vibrant culture.
- Benefits: Competitive salary, flexible working, private healthcare, and career progression.
- Other info: Inclusive culture with a commitment to sustainability and community impact.
- Why this job: Join a passionate team and make an impact in a high-growth tech sector.
- Qualifications: Experience in B2B telesales and excellent communication skills.
The predicted salary is between 30000 - 42000 £ per year.
At Charterhouse, we don’t just deliver technology - we enable transformation. With over 30 years of experience, we are a trusted provider of integrated IT and communications solutions, helping organisations connect, collaborate, and secure their operations. Our team of 200 passionate professionals work across the UK, delivering innovative solutions in cloud, security, UC&C, mobile, and data networks. We’re proud of our client‑centric approach, our strategic partnerships with world‑class vendors, and our commitment to sustainability and community impact. Our values – Be Your Best Self, Own It, Love What You Do, Do The Right Thing – are at the heart of everything we do.
The Role
As a Sales Development Representative (SDR), you’ll focus on generating new business opportunities for the company by identifying, contacting, and qualifying potential customers. You’ll do this through both outbound activity, supported by HubSpot Sales Pro, Cognism, ZoomInfo, LinkedIn Sales Navigator and Zoom, and through handling and converting inbound leads which come into the business via a range of channels. We target organisations with 500+ employees and above from an outbound perspective, so you’ll need to be comfortable talking to senior decision makers within large organisations in a range of functions. This is a commission‑earning role, with commission paid for both outbound meetings booked and inbound lead conversion (to meetings).
Key Responsibilities
- Delivering outbound meetings through following our defined prospecting process
- Converting inbound leads into qualified meetings for the new business team
- Tracking and reporting all this engagement in key business systems e.g. HubSpot, CRM (Dynamics)
- Supporting the business on converting interest associated with specific campaigns and initiatives as required
Measuring Success (KPIs)
- Outbound meetings booked – target per month
- % inbound leads converted to meeting – target per month
- Activity steps completed in HubSpot, daily dial volumes reported by Zoom
- Average deal value (measured in Y1 GP) generated from meetings, with a goal % conversion rate from SQL (meeting) to quoted opportunities
What You Bring
- Experience in B2B telesales; tech, comms or SaaS
- Experience prospecting senior decision makers (CIO / CISO / CTO / Digital / Procurement)
- Experience using similar systems to HubSpot for prospecting
- Experience handling and converting inbound leads from a range of channels; webchat, phone, email, marketing campaign engagement
- CRM (e.g. Dynamics) literacy
- Excellent communicator and collaborator
- A strong team player; seeking to support other team members, share experience and work together to achieve team outcomes as well as meeting personal KPIs
- Degree in Marketing, Business or related field preferred
Why Join Us?
- A vibrant, inclusive culture where your voice matters
- Competitive salary
- Flexible working arrangements
- Career progression opportunities
- Commitment to sustainability and giving back to the community
Benefits
Join us, and your benefits and perks will include private healthcare, Medicash cashback, life assurance, workplace pension, cycle to work scheme, access to our employee assistance programme, savings discount, 20% EE discount that extends to your family and friends, a birthday gift voucher and day off, plus more.
Sales Development Representative employer: Charterhouse Group
Contact Detail:
Charterhouse Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative
✨Tip Number 1
Get to know the company inside out! Research Charterhouse's values, recent projects, and their approach to technology. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! As an SDR, you'll need to communicate effectively with senior decision-makers. Role-play with a friend or use our resources to refine your approach and boost your confidence.
✨Tip Number 3
Leverage LinkedIn! Connect with current employees at Charterhouse and engage with their content. This can give you insights into the company culture and help you make valuable connections before your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Charterhouse.
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you love what you do and are excited about the opportunity to help us enable transformation in the tech world.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in B2B telesales and dealing with senior decision makers. We’re looking for specific skills that align with our needs, so don’t be shy about showcasing them!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, we’re busy professionals too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value!
How to prepare for a job interview at Charterhouse Group
✨Know Your Stuff
Before the interview, make sure you understand Charterhouse's services and values. Familiarise yourself with their approach to technology and how they enable transformation. This will help you connect your experience in B2B telesales to their mission.
✨Prepare for Role-Specific Questions
Expect questions about your experience with prospecting senior decision makers and converting leads. Be ready to share specific examples of how you've successfully booked meetings or converted leads in the past, especially in tech or SaaS environments.
✨Showcase Your Communication Skills
As a Sales Development Representative, strong communication is key. Practice articulating your thoughts clearly and confidently. You might be asked to role-play a sales call, so be prepared to demonstrate your ability to engage with potential clients effectively.
✨Emphasise Team Collaboration
Charterhouse values teamwork, so highlight your experiences working collaboratively. Share examples of how you've supported team members in achieving goals or shared insights that led to success. This will show that you align with their culture and values.