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- Tasks: Lead and develop a team to drive sales opportunities and shape prospecting strategies.
- Company: Charterhouse, a trusted provider of innovative IT and communications solutions.
- Benefits: Competitive salary, flexible working, private healthcare, and career progression.
- Why this job: Make a real impact in a vibrant culture while developing your leadership skills.
- Qualifications: Experience in SDR leadership and familiarity with B2B SaaS or telecoms.
- Other info: Join a passionate team committed to sustainability and community impact.
The predicted salary is between 36000 - 60000 £ per year.
At Charterhouse, we don’t just deliver technology - we enable transformation. With over 30 years of experience, we are a trusted provider of integrated IT and communications solutions, helping organisations connect, collaborate, and secure their operations. Our team of 200+ passionate professionals work across the UK, delivering innovative solutions in cloud, security, UC&C, mobile, and data networks. We’re proud of our client‑centric approach, our strategic partnerships with world‑class vendors, and our commitment to sustainability and community impact. Our values – Be Your Best Self, Own It, Love What You Do, Do The Right Thing – are at the heart of everything we do.
As our Business Development Manager, you’ll lead, coach, and develop a team of Sales Development Representatives who are responsible for driving high‑quality opportunities into the sales pipeline (predominantly net new logo). You will help shape and deliver the prospecting strategy — across both outbound and inbound channels — while ensuring your team is confident, productive, and commercially sharp. You will work closely with Marketing and the wider Commercial team to ensure that your team is targeting the right businesses with the right messages, at the right time. Reporting to the Marketing Director, this is a hands‑on management role where you’ll have a direct impact on revenue performance and the future of our business development team. This is an exciting opportunity for a confident communicator who is passionate about people development.
Key Responsibilities
- Lead, coach and develop a team of SDRs to meet and exceed monthly lead and pipeline targets
- Support new SDR recruitment efforts through reviewing CVs and conducting interview processes
- Own the outbound prospecting and inbound qualification playbook — ensuring processes are consistent and efficient
- Work with Sales and Marketing to refine outbound targeting and sequence messaging
- Use data and dashboards to monitor individual and team performance, providing regular feedback and support
- Onboard and train new SDRs, supporting progression into sales / AM roles. Play a role in defining these career paths alongside the Marketing Director
- Act as a key contributor to Charterhouse's new business strategy and demand generation efforts
- Champion CRM and automation best practices — ensuring data hygiene and process adoption across the team
- Provide regular reporting and insight on performance, pipeline coverage, and improvement areas
- Support management of key lead generation partners to deliver consistent ROI
Measuring Success (KPIs)
- Appointment volume booked by the SDRs each month (team target)
- Average tier rating given to SDR meetings by the sales team
- Inbound lead conversion %
- SQL value generated by outbound telesales activity
- Closed won revenue generated by outbound telesales activity (Y1 GP)
What You Bring
- Previous SDR leadership or team management experience
- Experience working in a B2B SaaS, telecoms, or technology business
- Familiarity with communications technology such as cloud telephony, SIP, or broadband
- Confident using sales and marketing technology platforms (Salesforce, HubSpot, Drift)
- Strong understanding of lead qualification methodology and buyer personas
- Motivated and commercially driven with a growth mindset
- Positive, enthusiastic and able to inspire others
- Strong coaching instincts and a passion for developing people
- Strong qualification, discovery and commercial conversation skills
- Organised, self‑starting and comfortable in a fast‑paced hybrid environment
- Naturally collaborative, with strong interpersonal skills and stakeholder management ability
Why Join Us?
- A vibrant, inclusive culture where your voice matters
- Competitive salary
- Flexible working arrangements
- Career progression opportunities
- Commitment to sustainability and giving back to the community
Benefits
Join us, and your benefits and perks will include private healthcare, Medicash cashback, life assurance, workplace pension, cycle to work scheme, access to our employee assistance programme, savings discount, 20% EE discount that extends to your family and friends, a birthday gift voucher and day off, plus more.
Business Development Manager in London employer: Charterhouse Group
Contact Detail:
Charterhouse Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you land that interview, make sure you can confidently talk about your experience and how it aligns with the role. Tailor your message to show how you can help Charterhouse drive transformation.
✨Tip Number 3
Show your passion for people development! As a Business Development Manager, it’s crucial to demonstrate your enthusiasm for coaching and leading teams. Share examples of how you've helped others grow in their careers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Charterhouse team and being part of our mission.
We think you need these skills to ace Business Development Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Development Manager role. Highlight your experience in leading teams and driving sales, and don’t forget to sprinkle in some of those key buzzwords from the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for people development and how you align with our values at Charterhouse. Be genuine and let your personality come through.
Showcase Relevant Experience: When filling out your application, focus on your previous SDR leadership or team management experience. We want to see how you've successfully driven results in a B2B SaaS or tech environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Charterhouse!
How to prepare for a job interview at Charterhouse Group
✨Know the Company Inside Out
Before your interview, make sure you research Charterhouse thoroughly. Understand their values, recent projects, and the technology they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Business Development Manager, you'll be leading a team of Sales Development Representatives. Prepare examples from your past experiences where you've successfully coached or developed a team. Highlight your leadership style and how it aligns with Charterhouse's values.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you've faced in previous roles and how you overcame them, especially in a B2B SaaS or technology context.
✨Demonstrate Your Data-Driven Mindset
Since the role involves using data to monitor performance, be ready to discuss how you've used data in past roles to drive results. Bring examples of how you've improved processes or outcomes based on data insights, as this will resonate well with the interviewers.
