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For Companies At a Glance
- Tasks: Build strong partnerships and support growth with Higher Education partners across England.
- Company: Join CMI, a dynamic not-for-profit organisation focused on leadership and management.
- Benefits: Flexible working, generous holiday, wellbeing support, and professional development opportunities.
- Why this job: Make a positive impact on future leaders while enjoying a collaborative work culture.
- Qualifications: Strong communication skills, project management experience, and a passion for relationship building.
- Other info: Inclusive environment welcoming diverse backgrounds and perspectives.
The predicted salary is between 36000 - 60000 £ per year.
Location: Home-based (North East/North West) with travel nationally as required
Reports to: Head of Partner Engagement
Closing Date: 24th February 2026 (or earlier if required)
About the role
Here at CMI, working in partnership is part of our DNA. Our Partner Engagement Team works to support our continued growth through building and maintaining strong partnerships with our partners. Due to CMI’s continued success, we are looking for an Engagement Manager to join our team covering England with a focus on HE partners in the North of England. Working directly with our Relationship Managers, the focus will be on providing the key support required to help identify, and carve out new and innovative ways to engage and foster growth amongst our partners, with the ultimate goal of aiding them reach their full potential. This role would suit someone who possesses the ability to build strong professional relationships and compelling presentation skills, ready to inspire the next generation of managers and leaders. The Engagement Manager role will support a mix of Higher Education partners. This role will involve travel to partner locations.
Responsibilities
- Manage the operational relationship and take the lead on the contract implementation across a portfolio of partners, including ongoing project management, helping to increase partner engagement through:
- Providing a point of contact and escalation for the partner across CMI
- Championing the partner with key stakeholders across CMI and seeing problems through to solution
- Delivering contract implementation through the creation of business and engagement plans, for a portfolio of partners, within agreed service levels
- Tracking contract implementation through accurate registration forecasting
- Maximising usage of CMI’s resources through face to face and virtual inductions
- Providing expert support and guidance to the partner in collaboration with relevant subject matter experts across CMI
- Helping to identify new opportunities and leverage relationships with partners to pass over to the relevant Relationship Manager
- Achieving internal targets and KPI’s set on a quarterly basis
About you
We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team. We actively invite applications from diverse cultures and experience. We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of managers and leaders, ‘Practical’; with the ability to make quick and smart decisions, ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that we do.
You will be a confident and competent communicator, who is well versed in verbal, written and digital delivery. You will be an engaging presenter, with the ability to present to partner staff and students both face to face and virtually. You will be data driven and possess strong project management skills. Exceptional relationship building skills with the ability to broker dynamic working relationships both internally and externally. A solid team player with a genuine, can-do attitude and naturally collaborative in your approach. Naturally curious, you won’t be afraid to ask questions and will have the tenacity to pursue something if you sense an opportunity. You will also be comfortable to push back and challenge requests to ensure they are aligned to the wider engagement strategy. Willingness to learn and an appetite for Continuing Professional Development. Ability to travel nationally to partner meetings, so a full driving licence is required. Experience in a similar stakeholder management role. Good understanding of the higher education and apprenticeship market. Chartered Manager status or willing to work towards it.
Why CMI
Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the forefront of what we do. We know the importance of fresh ideas and encourage new perspectives. We are a not for profit, Sunday Times Best Company To Work for 2023, with a Platinum Accreditation with Investors in People 2024. We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development. It doesn’t stop there. We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees:
- Flexible working - whether that’s from home or in the office; wherever works best for you. We are not a traditional 9 to 5, we are flexible with what hours you work and when you work.
- 25 ½ days’ holiday + 8 days’ Bank Holiday - with annual leave days increasing with length of service and the opportunity to buy and sell holiday.
- Wellbeing and mental health - in-house mental health first-aid trainers, BUPA Employee Assistance for 24 hour support and access to Kooth, an online mental health platform.
- Inclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+, Disability and MPeople (Menopause) are open for anyone to join.
- CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice.
- Rewards and Recognition scheme - cash prizes awarded to employees throughout the year.
- Socials - with an active social team, we have a book club, baking club, Pilates classes and regular team outings.
- Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months.
About us
The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership. We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals’ career prospects, management capability and impact in the workplace.
Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way. We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.
Engagement Manager employer: Chartered Management Institute
Contact Detail:
Chartered Management Institute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the higher education sector and let them know you're on the hunt for an Engagement Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising your presentation skills. As an Engagement Manager, you'll need to inspire and engage others, so get comfortable showcasing your ideas clearly and confidently. Maybe even do a mock presentation with a friend!
✨Tip Number 3
Research CMI thoroughly before any interviews. Understand their values, mission, and recent projects. This will not only help you tailor your responses but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the CMI family and ready to make a positive impact.
We think you need these skills to ace Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Engagement Manager role. Highlight your experience in building relationships and project management, as these are key for us. Use specific examples that showcase your skills and achievements relevant to the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for making a positive difference in management and leadership. Be sure to mention how your values align with ours at CMI, and don’t forget to show off your communication skills!
Showcase Your Presentation Skills: Since this role involves engaging with partners, it’s important to demonstrate your presentation skills. If you have any experience presenting to groups or leading workshops, make sure to include that in your application. We love seeing candidates who can inspire others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our culture there, which can help you tailor your application even further!
How to prepare for a job interview at Chartered Management Institute
✨Know Your Partners
Before the interview, research CMI's current partnerships and their impact on higher education. Understanding the specific needs and challenges of these partners will help you demonstrate your ability to build strong relationships and provide tailored support.
✨Showcase Your Presentation Skills
As an Engagement Manager, you'll need to present ideas clearly and engagingly. Prepare a short presentation on a relevant topic, perhaps about innovative engagement strategies, to showcase your skills during the interview. This will give you a chance to shine and show how you can inspire others.
✨Demonstrate Your Project Management Expertise
Be ready to discuss your project management experience in detail. Use specific examples to illustrate how you've successfully managed stakeholder relationships and driven projects to completion. Highlight your data-driven approach and how it has led to measurable outcomes.
✨Emphasise Your Collaborative Spirit
CMI values teamwork and collaboration. Share examples of how you've worked effectively within a team to achieve common goals. Discuss your can-do attitude and willingness to learn from others, as this aligns with CMI's inclusive culture and commitment to professional development.
