Member Services Advisor β€” Part-Time, Hybrid

Member Services Advisor β€” Part-Time, Hybrid

Part-Time 12 - 15 Β£ / hour (est.) Home office (partial)
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At a Glance

  • Tasks: Assist members via phone, chat, and email while providing product guidance.
  • Company: Join the Chartered Insurance Institute, a leader in the insurance sector.
  • Benefits: Flexible hybrid work, supportive team, and valuable experience.
  • Other info: Part-time role with opportunities to streamline processes and grow your career.
  • Why this job: Make a difference by helping members and enhancing their experience.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 12 - 15 Β£ per hour.

The Chartered Insurance Institute in London, City, is seeking a Customer Service Assistant for a 12-month fixed-term contract.

You will handle enquiries by phone, chat and email, provide product and membership guidance, and help grow our member base.

This hybrid, part-time role (19 hours per week) offers a supportive team environment, opportunities to streamline processes, and a focus on delivering exceptional service to members and clients.

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Member Services Advisor β€” Part-Time, Hybrid employer: Chartered Insurance Institute

The Chartered Insurance Institute is an exceptional employer, offering a dynamic work environment in the heart of London. With a strong focus on employee development and a commitment to providing high-quality operational support, you will have ample opportunities for growth and collaboration with international teams. Our inclusive culture fosters innovation and teamwork, making it a rewarding place to build your career while contributing to a meaningful mission.

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Contact Details:

Chartered Insurance Institute Recruitment Team

We think you need these skills to ace Member Services Advisor β€” Part-Time, Hybrid

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Teamwork
Time Management
Customer Service