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- Tasks: Lead a team to manage efficient People operations and oversee HR services.
- Company: Dynamic company in London focused on values-led culture and inclusivity.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Join a collaborative environment that values integrity and transparency.
- Why this job: Make a real impact by enhancing colleague experiences and driving positive change.
- Qualifications: Passionate about fair reward processes and comfortable with data insights.
The predicted salary is between 60000 - 75000 ÂŁ per year.
As People Services, Reward & Insights Manager, you will lead a team of two and manage high‑quality, efficient and compliant People operations across the full colleague lifecycle. You will oversee HR services, payroll coordination, reward processes, policy administration, and people data reporting, ensuring a consistent and positive colleague experience underpinned by strong systems, accurate data and clear processes.
Location: Hybrid, London – City
Employment Type: Full time, Permanent
Salary: £60,000‑£75,000
Responsibilities:
- Lead a team of two to deliver efficient, compliant People operations across the colleague lifecycle.
- Oversee HR services, payroll coordination, reward processes, policy administration, and people data reporting.
- Act as a trusted operational partner for managers and colleagues, working closely with People & Culture, Finance and other stakeholders.
- Ensure payroll and reward activities are delivered accurately, fairly and transparently, while maintaining robust governance and compliance with employment legislation.
- Translate people data into meaningful insights, producing and analysing workforce reporting to identify trends, risks and opportunities.
- Support informed decision‑making and monitor cultural and values‑based outcomes.
- Drive continuous improvement by optimising HR systems, streamlining processes and embedding self‑service and automation where possible.
- Actively role‑model and embed the Institute’s BEST Values, ensuring all People Services interactions reinforce a values‑led culture where colleagues feel supported, empowered and able to perform at their best.
Qualifications / Attributes:
- Passionate about delivering a fair, transparent and well‑run reward experience, ensuring pay, bonus and recognition processes feel clear and values‑led.
- Confident and trusted People operations professional who enjoys creating smooth, reliable experiences across the colleague lifecycle, balancing attention to detail with a strong sense of ownership.
- Bringing a values‑led mindset, embedding fairness, integrity and transparency into processes and everyday interactions.
- Comfortable working with data and systems, using people insights to spot trends, inform decision‑making and support a positive, high‑performing culture.
- Thrives in collaborative environments, building strong relationships with People, Finance and business stakeholders, acting as a clear and reassuring point of contact.
EEO Statement: We are an inclusive employer and welcome applications from all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know. We are committed to ensuring all candidates have equal access and opportunity, in line with the Equality Act 2010.
People Services, Reward and Insights Manager in London employer: Chartered Insurance Institute
Contact Detail:
Chartered Insurance Institute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services, Reward and Insights Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and People Services field. A friendly chat can lead to insider info about job openings or even a referral. Don’t be shy; we all love a good natter!
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. We want to see how you align with their mission. Practise answering common questions, but also think of some insightful queries to ask them. Show us you’re genuinely interested!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us directly. Let’s make it happen!
We think you need these skills to ace People Services, Reward and Insights Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of People Services, Reward & Insights Manager. Highlight your experience in HR services, payroll coordination, and data reporting. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for creating a fair and transparent reward experience. Let us know how you embody our values and how you can contribute to a positive colleague experience.
Showcase Your Data Skills: Since this role involves working with people data, don’t forget to mention any experience you have with data analysis and reporting. We love candidates who can turn insights into action, so give us examples of how you've done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Chartered Insurance Institute
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the People Services, Reward & Insights Manager role. Brush up on HR services, payroll coordination, and reward processes. Being able to discuss these topics confidently will show that you’re serious about the position.
✨Showcase Your Leadership Skills
Since you'll be leading a team, prepare examples of how you've successfully managed teams in the past. Think about times when you’ve driven continuous improvement or optimised processes. This will demonstrate your capability to lead effectively and inspire confidence in your potential employer.
✨Data is Your Friend
Get comfortable with discussing how you’ve used people data to inform decision-making. Be ready to share specific examples of how you’ve translated data into insights that led to positive outcomes. This will highlight your analytical skills and your ability to support a high-performing culture.
✨Embrace the Values
Familiarise yourself with the company’s BEST Values and think about how you can embody them in your responses. Prepare to discuss how you’ve promoted fairness, integrity, and transparency in your previous roles. This will show that you align with their culture and are ready to contribute positively.