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- Tasks: Review CPD submissions, ensure data accuracy, and communicate compliance status to members.
- Company: Join a leading organisation in the insurance and financial planning sectors.
- Benefits: Competitive salary, professional development, and exposure to industry standards.
- Why this job: Make a real impact while developing your skills in a supportive team environment.
- Qualifications: Strong attention to detail, excellent communication skills, and proficiency in Microsoft Office.
- Other info: Dynamic role with opportunities for growth and collaboration across departments.
The predicted salary is between 20000 - 30000 £ per year.
Salary: £25,000. As a CPD Coordinator, you will play a key role within the Professional Standards Team. Your primary responsibility will be to review CPD submissions from qualified CII and PFS members, request additional details where needed, and ensure accurate data logging using CRM tools. You will inform members of their compliance status and escalate issues when necessary. This is a detail-driven administrative role requiring excellent written and verbal communication skills, strong attention to detail, and confidence in navigating systems. You will prioritise a busy workload, meet deadlines, and follow established procedures while exercising sound judgment and escalating concerns appropriately. Proficiency in Microsoft Office and previous experience in administration or data entry will support your success. Collaboration is central to this role, you’ll work closely with your team and colleagues across departments, contributing to projects and delivering actions aligned with strategic priorities. You’ll build strong internal relationships, communicate clearly, and always maintain professionalism. This position offers exposure to the insurance and financial planning professions, providing an excellent opportunity to develop your skills.
Responsibilities
- You are highly organised and thrive on managing multiple priorities while meeting deadlines with precision.
- You have a sharp eye for detail and enjoy reviewing and assessing information to ensure accuracy and compliance.
- You are confident using Microsoft Office tools and navigating systems, bringing a methodical approach to data entry and record management.
- You communicate clearly and professionally, building strong relationships and collaborating effectively across teams.
- You take ownership of your work, stay proactive in solving problems, and are open to learning and growing your expertise in professional standards and the wider insurance and financial planning sectors.
Next steps
If you would like to explore this opportunity with us for the next step in your career, we look forward to receiving your application through the Apply feature at the top of this advert. If you have any queries or require assistance, please get in touch and we will endeavour to come back to you as soon as possible.
Please Note
At the CII, we work with a carefully selected Preferred Supplier List (PSL) for recruitment. We do not accept speculative CVs and kindly request that agency recruiters do not contact our managers directly, to ensure a consistent and properly coordinated recruitment process. If you are interested in working with us in the future, please contact us. We review our PSL at set intervals and are happy to retain details for consideration when opportunities arise. Agencies who do not follow this process will be excluded from any future opportunities to work with us, including PSL reviews.
CPD Co-ordinator in London employer: Chartered Insurance Institute
Contact Detail:
Chartered Insurance Institute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CPD Co-ordinator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the industry, especially those who have worked as CPD Coordinators. They can provide insider tips and might even refer you directly, which can give your application a serious boost.
✨Tip Number 2
Prepare for interviews by practising common questions related to compliance and data management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your attention to detail and problem-solving skills effectively.
✨Tip Number 3
Showcase your tech-savviness! Familiarise yourself with CRM tools and Microsoft Office applications before your interview. Being able to discuss your experience with these systems confidently will demonstrate that you're ready to hit the ground running.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can leave a lasting impression. It shows professionalism and enthusiasm, which we love to see!
We think you need these skills to ace CPD Co-ordinator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the CPD Coordinator role. Highlight your experience with data entry, CRM tools, and any relevant administrative skills that align with what we’re looking for.
Show Off Your Communication Skills: Since this role requires excellent written communication, don’t shy away from showcasing your ability to convey information clearly. Use professional language and structure your application well to reflect your attention to detail.
Demonstrate Your Organisational Skills: We love candidates who can juggle multiple tasks! In your application, mention specific examples of how you’ve managed busy workloads or met tight deadlines in previous roles. This will show us you’re ready for the challenge.
Apply Through Our Website: Remember, the best way to apply is through our website. It ensures your application gets to the right place and helps us keep everything organised. Plus, it’s super easy to do!
How to prepare for a job interview at Chartered Insurance Institute
✨Know Your CPD Inside Out
Before the interview, make sure you understand the Continuing Professional Development (CPD) process and its importance in the insurance and financial planning sectors. Familiarise yourself with common compliance issues and how to address them, as this will show your commitment and knowledge during the discussion.
✨Showcase Your Attention to Detail
Since this role requires a sharp eye for detail, prepare examples from your past experiences where you successfully managed data entry or compliance tasks. Highlight how you ensured accuracy and met deadlines, as this will demonstrate your suitability for the position.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and professionally. You might even want to prepare a few scenarios where you successfully collaborated with colleagues or resolved issues, showcasing your ability to build strong internal relationships.
✨Be Proactive and Problem-Solving
During the interview, convey your proactive approach to problem-solving. Share instances where you took ownership of a task or project, especially when faced with challenges. This will illustrate your ability to navigate busy workloads and exercise sound judgment, which is crucial for a CPD Coordinator.
