Hybrid Customer Service Specialist – Member Engagement

Hybrid Customer Service Specialist – Member Engagement

Full-Time No working from home possible
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Chartered Insurance Institute in London Hybrid is seeking a Customer Service Assistant to handle enquiries via voice, chat and email, offering expert advice on our products, services and membership options.

You will build strong relationships with members and customers, ensuring satisfaction through courteous communication, take ownership of your work, and contribute ideas to improve service delivery within our Knowledge First framework.

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Hybrid Customer Service Specialist – Member Engagement employer: Chartered Insurance Institute

The Chartered Insurance Institute in London is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. Employees benefit from professional growth opportunities, a commitment to driving strategic goals, and the chance to make a meaningful impact on the organisation's performance. With a focus on creating robust technology solutions, this role provides a unique opportunity to contribute to the future of the insurance industry while enjoying a supportive and forward-thinking environment.

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Contact Details:

Chartered Insurance Institute Recruitment Team