IT Service Transformation Lead

IT Service Transformation Lead

Full-Time On-site
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Chartered Insurance Institute in London is seeking a Project Lead – IT Service Improvement to drive a portfolio of IT service enhancements aligned with the Business Solutions strategy. You will lead cross‑functional delivery, partner with stakeholders, and translate strategy into measurable outcomes.

Hybrid role with emphasis on ITIL 4, ITSM, IT disaster recovery and cybersecurity improvements; experience delivering large transformation programmes in regulated environments is valued.

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Contact Details:

Chartered Insurance Institute Group Recruitment Team