Digital Communications & Content Officer

Digital Communications & Content Officer

Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Create and deliver engaging content for our website and social media channels.
  • Company: Join a forward-thinking organisation committed to equality, diversity, and inclusion.
  • Benefits: Enjoy flexible working hours, generous holiday allowance, and a supportive employee assistance programme.
  • Other info: Great opportunity for career growth in a dynamic and collaborative environment.
  • Why this job: Make a real impact by growing our audience and enhancing our public profile.
  • Qualifications: Experience in digital content creation and strong writing skills are essential.

The predicted salary is between 30000 - 40000 € per year.

This is a hands-on role focused on creating and delivering content that informs, engages and grows our audiences. You will take a lead role in managing the day-to-day editorial delivery of the CIHT website, alongside creating compelling content for social media and digital channels. Working closely with colleagues across the organisation, you will help ensure that our content supports CIHT's strategic priorities, membership growth and public profile.

Responsibilities

  • Manage and update CIHT's website content, ensuring it is accurate, engaging and up to date.
  • Plan, write, edit and publish web-first content including news, blogs, events and organisational updates.
  • Upload and format content within our CMS (Umbraco), applying basic SEO and accessibility good practice.
  • Work with colleagues across CIHT to identify and develop content opportunities.
  • Help improve content structure, clarity and user journeys.
  • Produce high-quality written content for website, newsletters and campaigns.
  • Source and shape content from internal teams, members and partners.
  • Manage editorial calendars and deliver content to agreed deadlines.
  • Ensure all content reflects CIHT's tone of voice, values and EDI commitments.
  • Create and schedule engaging content across CIHT's social media platforms.
  • Support the day-to-day management of social channels.
  • Monitor engagement and performance, using insight to improve future content.
  • Identify opportunities to amplify CIHT activity and campaigns.
  • Contribute to newsletters and stakeholder communications.
  • Provide first-line support for website/content queries internally.
  • Support wider communications and marketing activity as required.

Qualifications

Essential:

  • Experience in a communications, digital content or similar role.
  • Excellent writing, editing and proofreading skills.
  • Experience managing or updating website content using a CMS (preferred Umbraco).
  • Experience creating content for social media platforms.
  • Strong organisational skills and ability to manage multiple deadlines.
  • Good attention to detail and editorial judgement.

Desirable:

  • Understanding of SEO and digital accessibility.
  • Experience using analytics or performance data to improve content.
  • Experience working in a membership, charity or not-for-profit organisation.
  • Familiarity with email or newsletter platforms.

Benefits

  • Employee assistance programme (post probation).
  • Assistance with eye care costs (post probation).
  • Opportunity to apply for flexible working hours.
  • Statutory pension and life assurance provision, with an additional pension scheme and 8% employer contributions (minimum employee contribution 5%).
  • Generous holiday allowance (27 pro-rata days plus bank holidays) with option to buy/sell leave.

Equality, Diversity and Inclusion

We champion equality, diversity and inclusion and are an equal-opportunity employer. We work with employers to encourage people from all backgrounds to choose a career in our sector.

Digital Communications & Content Officer employer: CHARTERED INSTITUTION OF HIGHWAYS & TRANSPORTATION

CIHT is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where creativity thrives. With generous benefits such as flexible working hours, a robust pension scheme, and a commitment to equality, diversity, and inclusion, employees are empowered to make a meaningful impact in the field of digital communications. Located in a dynamic environment, CIHT fosters collaboration and innovation, making it an ideal place for those looking to advance their careers while contributing to important societal goals.

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Contact Detail:

CHARTERED INSTITUTION OF HIGHWAYS & TRANSPORTATION Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Digital Communications & Content Officer

Tip Number 1

Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your best content pieces. This is your chance to demonstrate your writing, editing, and digital skills in action. We recommend linking this in your applications to give hiring managers a taste of what you can do.

Tip Number 3

Don’t be shy about following up! After an interview or meeting, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role. We believe a little gratitude goes a long way!

Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly helps us see your application faster. Plus, it’s a great way to show you’re genuinely interested in being part of our team at StudySmarter.

We think you need these skills to ace Digital Communications & Content Officer

Content Creation
Editorial Management
Website Management
CMS (Umbraco)
SEO
Digital Accessibility
Social Media Management

Some tips for your application 🫡

Show Off Your Writing Skills:This role is all about creating engaging content, so make sure your application showcases your writing prowess. Use clear, concise language and let your personality shine through – we want to see how you can connect with our audience!

Tailor Your Application:Don’t just send a generic CV and cover letter. Take the time to tailor your application to the Digital Communications & Content Officer role. Highlight your relevant experience in managing website content and creating social media posts that align with CIHT's values.

Demonstrate Your Organisational Skills:We love a candidate who can juggle multiple tasks! In your application, mention any experience you have with managing editorial calendars or meeting tight deadlines. This will show us that you can handle the fast-paced nature of this role.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!

How to prepare for a job interview at CHARTERED INSTITUTION OF HIGHWAYS & TRANSPORTATION

Know Your Content Inside Out

Before the interview, dive deep into the CIHT's website and social media channels. Familiarise yourself with their tone of voice, recent content, and strategic priorities. This will not only help you understand their audience but also allow you to discuss how your skills can enhance their digital presence.

Showcase Your Writing Skills

Prepare a portfolio of your best writing samples that demonstrate your ability to create engaging content. Be ready to discuss your writing process, how you approach different types of content, and any experience you have with SEO and accessibility practices. This will show them you’re not just a writer, but a strategic thinker.

Demonstrate Your Organisational Skills

Since this role involves managing multiple deadlines and editorial calendars, come prepared with examples of how you've successfully juggled various projects in the past. Discuss tools or methods you use to stay organised and ensure timely delivery of content.

Engage with Their Mission

CIHT values equality, diversity, and inclusion, so be sure to express your alignment with these principles. Share any relevant experiences or initiatives you've been involved in that reflect your commitment to these values. This will resonate well with their organisational culture.