At a Glance
- Tasks: Create and deliver engaging content for our website and social media channels.
- Company: Join a forward-thinking organisation committed to equality, diversity, and inclusion.
- Benefits: Enjoy flexible working hours, generous holiday allowance, and a supportive employee assistance programme.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real impact by growing our audience and enhancing our public profile.
- Qualifications: Experience in digital content creation and strong writing skills are essential.
The predicted salary is between 30000 - 40000 € per year.
This is a hands-on role focused on creating and delivering content that informs, engages and grows our audiences. You will take a lead role in managing the day-to-day editorial delivery of the CIHT website, alongside creating compelling content for social media and digital channels. Working closely with colleagues across the organisation, you will help ensure that our content supports CIHT's strategic priorities, membership growth and public profile.
Responsibilities
- Manage and update CIHT's website content, ensuring it is accurate, engaging and up to date.
- Plan, write, edit and publish web-first content including news, blogs, events and organisational updates.
- Upload and format content within our CMS (Umbraco), applying basic SEO and accessibility good practice.
- Work with colleagues across CIHT to identify and develop content opportunities.
- Help improve content structure, clarity and user journeys.
- Produce high-quality written content for website, newsletters and campaigns.
- Source and shape content from internal teams, members and partners.
- Manage editorial calendars and deliver content to agreed deadlines.
- Ensure all content reflects CIHT's tone of voice, values and EDI commitments.
- Create and schedule engaging content across CIHT's social media platforms.
- Support the day-to-day management of social channels.
- Monitor engagement and performance, using insight to improve future content.
- Identify opportunities to amplify CIHT activity and campaigns.
- Contribute to newsletters and stakeholder communications.
- Provide first-line support for website/content queries internally.
- Support wider communications and marketing activity as required.
Qualifications
Essential:
- Experience in a communications, digital content or similar role.
- Excellent writing, editing and proofreading skills.
- Experience managing or updating website content using a CMS (preferred Umbraco).
- Experience creating content for social media platforms.
- Strong organisational skills and ability to manage multiple deadlines.
- Good attention to detail and editorial judgement.
Desirable:
- Understanding of SEO and digital accessibility.
- Experience using analytics or performance data to improve content.
- Experience working in a membership, charity or not-for-profit organisation.
- Familiarity with email or newsletter platforms.
Benefits
- Employee assistance programme (post probation).
- Assistance with eye care costs (post probation).
- Opportunity to apply for flexible working hours.
- Statutory pension and life assurance provision, with an additional pension scheme and 8% employer contributions (minimum employee contribution 5%).
- Generous holiday allowance (27 pro-rata days plus bank holidays) with option to buy/sell leave.
Equality, Diversity and Inclusion
We champion equality, diversity and inclusion and are an equal-opportunity employer. We work with employers to encourage people from all backgrounds to choose a career in our sector.
Digital Communications & Content Officer in City of Westminster employer: CHARTERED INSTITUTION OF HIGHWAYS & TRANSPORTATION
CIHT is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where creativity and collaboration thrive. With generous benefits such as flexible working hours, a robust pension scheme, and a commitment to equality, diversity, and inclusion, employees are empowered to make a meaningful impact while enjoying a healthy work-life balance. Located in a vibrant environment, this role provides the opportunity to engage with diverse audiences and contribute to the strategic priorities of a respected organisation.
Contact Detail:
CHARTERED INSTITUTION OF HIGHWAYS & TRANSPORTATION Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital Communications & Content Officer in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best content pieces, whether it's blog posts, social media campaigns, or website updates. This will give potential employers a taste of what you can do.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to organisations you admire, like CIHT, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Keep learning! Stay updated on the latest trends in digital communications and content creation. Consider taking online courses or attending workshops to boost your skills and make yourself more attractive to employers.
We think you need these skills to ace Digital Communications & Content Officer in City of Westminster
Some tips for your application 🫡
Show Off Your Writing Skills:This role is all about creating engaging content, so make sure your application showcases your writing prowess. Include examples of your best work, whether it's blog posts, social media content, or anything else that highlights your ability to inform and engage.
Tailor Your Application:We want to see how you fit into our team! Make sure to tailor your application to reflect the specific skills and experiences mentioned in the job description. Highlight your experience with CMS, SEO, and social media to show us you're the perfect match.
Be Organised:As a Digital Communications & Content Officer, you'll need to juggle multiple deadlines. In your application, demonstrate your organisational skills by mentioning how you've managed projects or editorial calendars in the past. We love a candidate who can keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to be part of our community!
How to prepare for a job interview at CHARTERED INSTITUTION OF HIGHWAYS & TRANSPORTATION
✨Know Your Content Inside Out
Before the interview, make sure you’re familiar with CIHT's website and social media channels. Understand their tone of voice and the type of content they produce. This will help you demonstrate how your skills align with their needs and show that you're genuinely interested in the role.
✨Showcase Your Writing Skills
Prepare a portfolio of your best writing samples, especially those relevant to digital communications. Be ready to discuss your editing process and how you ensure content is engaging and accessible. This will highlight your attention to detail and editorial judgement.
✨Demonstrate Your CMS Knowledge
If you have experience with Umbraco or any other CMS, be prepared to talk about it. Share specific examples of how you've managed or updated website content in the past. If you don’t have direct experience, research Umbraco and be ready to discuss how you would approach using it.
✨Engagement Metrics Matter
Familiarise yourself with basic SEO principles and how to use analytics to improve content performance. Be ready to discuss how you’ve used data in previous roles to inform your content strategy. This shows that you understand the importance of measuring success and adapting accordingly.
