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- Tasks: Build relationships with volunteers and support regional campaigns for member recruitment.
- Company: Join the Chartered Institution of Highways & Transportation, a progressive and inclusive organisation.
- Benefits: Enjoy a competitive salary, hybrid working options, and opportunities for professional growth.
- Why this job: Make a real difference in your community while developing valuable skills and connections.
- Qualifications: Strong communication skills and a passion for community engagement are essential.
- Other info: Flexible working arrangements with occasional travel and a supportive team environment.
The predicted salary is between 32000 - 44800 ÂŁ per year.
Regional Engagement Officer
Join to apply for the Regional Engagement Officer role at Chartered Institution of Highways & Transportation (CIHT)
Location: Home based, within South England or Midlands, with occasional travel for team meetings or events.
Salary: Up to ÂŁ34k
Role Status: Full-time, 37 hours per week
Interview stages: 1st Stage interviews will be held online (30 mins). The successful candidates will then be invited to an in-person interview at the London office (N1 7JE).
Closing date: 12th January – We reserve the right to close the advert early should we receive high volumes of applicants.
Regions: South East, South West, London, East of England, East Midlands and West Midlands.
The role requires occasional travel to attend meetings regionally and nationally, which may include overnight stays. It also involves some work outside standard office hours, as well as attendance at four staff meetings held annually in London.
Job Purpose
- To develop productive working relationships with volunteers in CIHT’s Regions and Nations.
- To develop and deliver materials and membership services to support the Regions and Nations.
- To monitor and report regularly on the Regions’ performance.
About us
The Chartered Institution of Highways and Transportation (CIHT) is a charity, learned society, membership body and leading voice for those who work in the highways, transport and infrastructure sector.
CIHT members come from within the private, public and academic sectors. We offer a neutral space to inform, network and discuss transport sector issues, with the sector at large, offering 360‑degree perspective and insight.
We champion equality, diversity and inclusion. We work with employers to encourage people from all backgrounds to choose a career in our sector. Society relies on safe, sustainable and integrated environmentally friendly transport and infrastructure systems. Our members play a vital part in meeting that need.
CIHT works with our members to improve the standard of practice across the fields of highways, transportation and infrastructure. We are the lead voice of the highways and transportation profession in the UK.
Key Responsibilities
- Support the Regions in developing and delivering campaigns to recruit and retain members locally.
- Advise on the regional business planning process, and collect and collate annual returns.
- Advise the Policy & Technical team of technical issues of interest in the regions and nations.
- Monitor the regional mini‑sites on CIHT’s website to ensure that they are up‑to‑date.
- Attend regional committee meetings to provide an update on CIHT activities, advise on regional best practice and report back to the Membership Manager on issues that require attention.
- Collate returns of quarterly accounts from regional treasurers and forward to finance (JS2) for processing.
- Maintain details of regional volunteers on the membership database.
- Collate and issue monthly membership statistics to the nominated contact in each Region.
- Encourage active use of social media to support regional engagement (I.E. LinkedIn).
- Support the Emerging Professionals Network.
- Produce the bi‑weekly regional e‑newsletter.
- Provide updates for the Regional Officers Handbook and other support materials.
- Organise and participate in webinars for regional committee members with particular responsibilities (e.g. Treasurers).
- Draft papers for, and participate in, Regional Panel meetings.
- Maintain the KPI reporting and support the Membership Engagement Manager with collating and presenting results if necessary.
- Respond to requests from regional volunteers for information and advice in a timely and efficient manner.
- Inform CIHT staff of progress and achievements in the Regions and Nations at staff meetings.
- Other duties within the competence of the job holder as required by the Institution.
Key Skills and Requirements
- Clear and confident communication.
- Experience coordinating events (virtual and in‑person).
- Understanding of event management systems, including webinar platforms.
- Ability to work independently and as part of a team.
- Experience working with volunteers.
- Proven problem‑solving and negotiation skills.
- Consistently high level of customer service delivery.
- Strong organisational and prioritisation skills to meet agreed outcomes.
- Excellent IT skills, including MS Word and Excel.
- Experience compiling and presenting data, drafting minutes and reports.
- Ability to write copy for digital communications.
- Familiarity with databases, bulk email systems, and basic web editing.
- Experience with financial monitoring and budgets.
- Background in a professional or membership organisation.
Equality and Diversity Statement
CIHT is committed to equality and diversity in its role as an employer, valuing the benefit a diverse workforce brings. It is our intention not to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex or sexual orientation.
Our Values
Professional – An effective, high‑performing and ethically focused Institution that has integrity, acts impartially and strives to do the right thing, in a fair and responsible way.
Inclusive – An accessible Institution that values equality, diversity and inclusion by supporting all our members, regions and national groups, committees and panels.
A membership body that engages with our stakeholders, supports common interests and informs and influences decision‑makers.
Progressive – An ambitious and innovative Institution committed to positive change.
How we value our people
We recognise that our people are central to our ability to deliver high‑quality and professional services. We offer a welcoming working environment and a commitment to good people management, including our performance and development review process.
Learning and development
We are committed to supporting employees’ learning and development. Ensuring every employee has a learning and development plan is part of our annual performance development process.
Working environment
We are a friendly team located in central London, close to transport links, in a well‑resourced light and airy building.
We provide a range of benefits to support staff wellbeing: employee assistance programme (post probation), assistance with eye care costs (post probation) and opportunity to apply for flexible working hours.
Pension and life assurance provision
All employees are eligible for the statutory provision, and additionally we provide a good pension scheme with 8% employer contributions (employee contribution is minimum 5%).
Other benefits
Generous holiday allowance (27 pro rata days plus bank holidays), with option to buy/sell leave.
Seniority level
Entry level
Employment type
Full‑time
Job function
Management and Manufacturing.
Industries
Highway, Street, and Bridge Construction.
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Regional Engagement Officer employer: Chartered Institution of Highways & Transportation (CIHT)
Contact Detail:
Chartered Institution of Highways & Transportation (CIHT) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Engagement Officer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy to reach out to current CIHT members. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show your passion for regional engagement! When you get the chance to chat with potential employers, share your ideas on how to boost member recruitment and retention. They’ll love seeing your enthusiasm and innovative thinking.
✨Tip Number 3
Be prepared for interviews by knowing the ins and outs of CIHT. Familiarise yourself with their recent campaigns and initiatives. This will not only impress them but also help you tailor your responses to show you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at CIHT. Let’s make it happen!
We think you need these skills to ace Regional Engagement Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Regional Engagement Officer. We want to see how you can contribute to our mission at CIHT, so don’t hold back on showcasing your relevant achievements!
Show Your Passion for Engagement: In your written application, let us know why you’re excited about engaging with volunteers and supporting regional initiatives. We love candidates who are genuinely passionate about building relationships and making a difference in their communities.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Chartered Institution of Highways & Transportation (CIHT)
✨Know Your Regions
Familiarise yourself with the specific regions CIHT covers, like the South East and London. Understand the unique challenges and opportunities in these areas, as this will show your genuine interest and readiness to engage with local members.
✨Showcase Your Communication Skills
As a Regional Engagement Officer, you'll need to communicate effectively with volunteers and stakeholders. Prepare examples of how you've successfully engaged with diverse groups in the past, whether through social media or face-to-face meetings.
✨Be Ready to Discuss Campaigns
Think about potential campaigns you could propose to recruit and retain members. Have a few ideas ready that align with CIHT's values of being professional, inclusive, and progressive, and be prepared to discuss how you would implement them.
✨Demonstrate Your Organisational Skills
This role involves managing multiple tasks, from monitoring regional mini-sites to collating membership statistics. Be ready to share examples of how you've successfully managed similar responsibilities in previous roles, highlighting your attention to detail and ability to meet deadlines.
