At a Glance
- Tasks: Lead a team to enhance membership operations and improve member engagement.
- Company: Join the Chartered Institution of Highways & Transportation, a leader in the industry.
- Benefits: Competitive salary of £45k, hybrid work model, and opportunities for professional growth.
- Other info: 12-month maternity cover with a dynamic and supportive work environment.
- Why this job: Make a real impact on member retention and contribute to digital transformation.
- Qualifications: Proactive attitude and experience in membership engagement or team leadership.
The predicted salary is between 45000 - 45000 £ per year.
The Chartered Institution of Highways & Transportation (CIHT) is seeking a proactive Membership Engagement Manager for a 12-month maternity cover contract. You will lead a small team to enhance membership operations, ensuring members receive excellent service and engagement opportunities.
This role is key to strengthening member retention and contributing to CIHT’s digital and CRM transformation. The position is hybrid, requiring a minimum of two office days and offers a competitive salary of £45k per annum.
Membership Engagement Lead (12‑Month Maternity Cover) – Hybrid London employer: Chartered Institution of Highways & Transportation (CIHT)
The Chartered Institution of Highways & Transportation (CIHT) is an excellent employer that prioritises member engagement and professional development within a supportive and collaborative work culture. With a hybrid working model based in London, employees benefit from flexible arrangements, competitive salaries, and opportunities for growth as they contribute to meaningful projects that enhance the experience of our members.
Contact Details:
Chartered Institution of Highways & Transportation (CIHT) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Membership Engagement Lead (12‑Month Maternity Cover) – Hybrid London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CIHT on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by researching CIHT’s recent projects and initiatives. We want to show that we’re not just interested in the role but also passionate about their mission and how we can contribute.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us. This helps us articulate our thoughts clearly and boosts our confidence when discussing our experience in membership engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how our skills align with CIHT’s goals.
We think you need these skills to ace Membership Engagement Lead (12‑Month Maternity Cover) – Hybrid London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for membership engagement shine through. We want to see how much you care about enhancing member experiences and driving retention!
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your relevant experience in membership operations and any leadership roles you've had. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Chartered Institution of Highways & Transportation (CIHT)
✨Know Your Membership Engagement
Familiarise yourself with the key aspects of membership engagement and retention strategies. Research CIHT’s current initiatives and think about how you can enhance their operations. This will show your proactive approach and understanding of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and manage a small team, as this is crucial for the role. Be ready to discuss specific challenges you faced and how you overcame them.
✨Emphasise Digital Transformation Experience
Since the role involves contributing to CIHT’s digital and CRM transformation, be sure to discuss any relevant experience you have in these areas. Share specific projects or tools you've used that could benefit CIHT’s objectives.
✨Ask Insightful Questions
Prepare thoughtful questions about CIHT’s membership operations and future goals. This not only shows your interest in the role but also helps you gauge if the organisation aligns with your values and career aspirations.
