At a Glance
- Tasks: Manage Disney+ merchandising for the UK & Ireland, ensuring engaging customer experiences.
- Company: Join Disney+, a leader in the streaming industry with a vibrant team culture.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and exclusive Disney discounts.
- Other info: Collaborative environment with opportunities for personal growth and community involvement.
- Why this job: Be part of a creative team that shapes the future of entertainment in the UK.
- Qualifications: Experience in streaming or broadcast, strong CMS skills, and a passion for Disney.
The predicted salary is between 35000 - 45000 € per year.
About the Role & Team
Disney+ is looking for an ambitious and detail-driven UK & Ireland Merchandiser to join our Regional Programming team. In this role, you will be responsible for delivering best-in-class editorial and operational execution across the Disney+ service for the UK & Ireland market – one of the world's most dynamic and competitive streaming landscapes. You will manage all homepage and customer-facing merchandising through CMS builds, localise regional plans with a distinctly British point of view, champion our UK originals and acquisitions alongside global and branded blockbusters, and bring bold editorial stunts and activations to life. Reporting into the Senior Merchandising Manager, EMEA, you will work closely with colleagues across EMEA, the US, and a wide range of cross‑functional partners to ensure Disney+ continues to delight audiences across every touchpoint. This role will be based in our London Hammersmith office, working 4 days in the office each week, with the flexibility to work either Monday or Friday from home. You’ll join a team grounded in our Disney values—acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values guide how we show up for our audiences, our partners and each other every day.
What You Will Do
- Own the day-to-day merchandising execution for the UK & Ireland Disney+ service, ensuring all customer-facing surface areas – including the homepage – are accurate, engaging and optimised.
- Adapt regional EMEA merchandising plans to reflect local market insight, audience behaviour and editorial opportunity across the UK and Ireland.
- Deliver end‑to‑end CMS builds, maintenance and experimentation, including pages, collections, sets, badges and calls‑to‑action, alongside full QA of service previews.
- Bring a uniquely British perspective to regional plans, championing UK originals, acquisitions and branded content.
- Partner closely with Marketing to support integrated campaigns, milestone meetings and launch plans.
- Collaborate with Social & PR teams to honour Coming Soon commitments and external announcements.
- Work with Customer Engagement and Analytics teams to make reactive, performance‑led adjustments to merchandising strategy.
- Lead bespoke UK editorial stunts and activations in partnership with Creative teams.
- Act as the point of contact for Disney+ on UK partner platforms (including Sky, Virgin Media and others), supplying up‑to‑date content recommendations and maintaining strong relationships.
- Participate in programming weeklies, stand‑ups, regional reviews, presentations and content briefings in support of the wider Programming team.
Required Qualifications & Skills
- Experience working within a UK broadcast, streaming or SVOD environment.
- Hands‑on experience using a Content Management System (CMS) in a customer‑facing environment.
- Strong knowledge and appreciation of the Disney brand portfolio, including General Entertainment brands such as FX and Hulu.
- Excellent communication skills, with the ability to collaborate effectively across multiple teams and stakeholders.
- Exceptional attention to detail and a customer‑first mindset.
- Strong organisational skills, with the ability to manage multiple projects and workstreams simultaneously.
- Deep understanding of the UK streaming and media landscape, including key competitors.
Preferred Qualifications
- Experience supporting sports programming or sport‑led editorial propositions.
- Familiarity with Airtable, Google Sheets / Excel, PowerPoint or Google Slides, and Microsoft Teams.
- Experience preparing and delivering presentations, dashboards or performance updates.
- Experience working with external content partners and platform integrations.
The Perks
- 25 days annual leave.
- Private medical insurance and dental care.
- Free Park Entry: enjoy complimentary access to our parks with family and friends.
- Disney Discounts across selected products, resorts, food & beverage and ticketing.
- Excellent parental and guardian leave.
- Employee Resource Groups including WOMEN @ Disney, Disney Mosaic, Disney PRIDE, ENABLED (our disability and neurodiversity group) and TRUST (Mental Health & Wellbeing).
Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where everyone can thrive and belong. Disney is committed to building a team that includes and respects a wide variety of voices, identities, backgrounds and experiences. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Merchandiser - Disney+ employer: Chartered Institute of Procurement and Supply (CIPS)
Disney+ is an exceptional employer, offering a vibrant work culture that champions creativity, collaboration, and inclusion. Based in the dynamic London Hammersmith office, employees enjoy a flexible working arrangement, generous benefits including 25 days of annual leave, private medical insurance, and unique perks like free park entry and Disney discounts. With a strong commitment to employee growth and community engagement, Disney+ provides a fulfilling environment for those looking to make a meaningful impact in the streaming industry.
Contact Detail:
Chartered Institute of Procurement and Supply (CIPS) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Merchandiser - Disney+
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Disney+ or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your creativity! When you get the chance to interview, think about how you can bring a uniquely British perspective to the role. Share ideas on how you'd champion UK originals and engage audiences.
✨Tip Number 3
Be ready to discuss your experience with CMS! Since this role involves hands-on work with content management systems, come prepared with examples of how you've used them effectively in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Disney+ team!
We think you need these skills to ace Merchandiser - Disney+
Some tips for your application 🫡
Show Your Passion for Disney+:When you're writing your application, let your love for the Disney brand shine through! Mention specific shows or content that you adore and how they inspire your approach to merchandising. We want to see that you’re not just a fan, but someone who understands the magic behind the brand.
Tailor Your Experience:Make sure to highlight your experience in the UK broadcast or streaming environment. Use examples that showcase your hands-on work with CMS and how you've successfully managed customer-facing projects. We’re looking for details that show you can adapt regional plans with a distinctly British point of view!
Be Detail-Driven:Attention to detail is key in this role! In your application, emphasise your organisational skills and how you’ve managed multiple projects simultaneously. Share any experiences where your meticulous nature led to successful outcomes, especially in a fast-paced environment like streaming.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and ready to take the first step towards joining our amazing team at Disney+.
How to prepare for a job interview at Chartered Institute of Procurement and Supply (CIPS)
✨Know Your Disney+ Stuff
Before the interview, dive deep into Disney+ and its offerings. Familiarise yourself with their UK originals, acquisitions, and how they stand out in the competitive streaming landscape. This knowledge will help you demonstrate your passion for the brand and show that you're ready to contribute from day one.
✨Showcase Your CMS Skills
Since hands-on experience with a Content Management System (CMS) is crucial for this role, be prepared to discuss your previous experiences. Bring examples of how you've used CMS in customer-facing environments, and if possible, share specific projects where your attention to detail made a difference.
✨Bring a British Perspective
The role requires a distinctly British point of view, so think about how you can bring that to the table. Prepare to discuss how you would adapt regional merchandising plans based on local insights and audience behaviour. This will show that you understand the market and can tailor strategies effectively.
✨Collaboration is Key
This position involves working closely with various teams, so highlight your collaboration skills. Think of examples where you've successfully partnered with marketing, social media, or analytics teams. Being able to communicate effectively across departments will be a big plus in your interview.
