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- Tasks: Drive online performance for leading beauty subscription brands and optimise customer engagement.
- Company: Join THG, a global leader in ecommerce with a vibrant team culture.
- Benefits: Enjoy competitive salary, enhanced leave, wellbeing support, and career development opportunities.
- Why this job: Combine creativity and commerce in the exciting world of beauty subscriptions.
- Qualifications: Experience in ecommerce or trading roles, ideally in beauty or high-volume sectors.
- Other info: Dynamic work environment with excellent growth potential and diverse team.
The predicted salary is between 36000 - 60000 £ per year.
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for?
Life at THG Beauty
We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader.
Why be an Ecommerce Manager at THG Beauty?
We are recruiting an Ecommerce Manager to drive online performance across THG Beauty's subscription businesses and two of the most exciting and well-known beauty subscription brands. This role combines the fun, creativity, and pace of the beauty world with the opportunity to operate at scale across two market-leading businesses. Sitting at the heart of the customer journey, you'll own ecommerce trading and category performance end-to-end - from trade planning and onsite execution through to commercial optimisation. Working closely with Marketing, Finance, Operations, Buying, and Trade teams, you'll play a key role in shaping how customers discover, engage with, and fall in love with our beauty boxes in a fast-moving, collaborative, and highly commercial environment.
As Ecommerce Manager, you'll:
- Ecommerce Trading & Performance
- Own ecommerce performance across both brands, delivering against revenue, margin, conversion, AOV, and retention KPIs.
- Build and deliver annual, quarterly, and weekly trade plans, aligned to brand calendars and commercial objectives.
- Lead day-to-day onsite trading, ensuring strong merchandising, promotional effectiveness, and timely execution.
- Identify opportunities and risks through performance insight and take swift, commercial action.
- Category Management & Commercial Ownership
- Act as category owner across key beauty categories with responsibility for range optimisation, pricing strategy, promotional mechanics, and profitability.
- Partner closely with Buying and Product teams to deliver customer-led, commercially robust assortments.
- Maintain financial discipline across margin delivery and promotional investment.
- Onsite Experience & Optimisation
- Own onsite execution ensuring trade plans are delivered accurately and to schedule.
- Coordinate content brand and translation stakeholders to deliver smooth on time product launches across site.
- Work with Technology, UX, and CRO teams to continuously improve conversion, engagement, and customer experience.
- Balance commercial performance with a consistent, high-quality brand experience ensuring site layout reflects key launches and activations.
- Cross-Functional Collaboration
- Act as the ecommerce lead working closely with Marketing, CRM, Finance, Operations, and wider Trade teams.
- Align marketing and CRM activity with onsite trading plans to maximise commercial impact.
- Partner with Finance on forecasting, budgeting, and trading performance reviews.
- Work with Operations to ensure trading plans are operationally viable and scalable.
- Reporting, Insight & Governance
- Own ecommerce reporting and forecasting, providing clear performance updates and insight.
- Present recommendations and trading performance confidently to senior stakeholders.
- Ensure strong planning cadence, commercial discipline, and high-quality execution across all ecommerce activity.
What skills and experience do I need for this role?
- Proven experience in an Ecommerce, Trading or Category Manager role, ideally within beauty, fashion, FMCG, or high-volume ecommerce subscriptions a plus vs necessity.
- Strong background in commercial ecommerce trading and category management, including ownership of trade plans.
- Experience working cross-functionally within complex organisations.
- Comfortable using data and insight to drive trading decisions and performance improvements.
What's in it for me?
- Career Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
- Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don't want to work on your birthday? We don't either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
- Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our in-house CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
- Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Access to on-site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Ecommerce Manager l Beauty Subscriptions in Manchester employer: Chartered Institute of Procurement and Supply (CIPS)
Contact Detail:
Chartered Institute of Procurement and Supply (CIPS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager l Beauty Subscriptions in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and ecommerce space on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research THG Beauty and its brands thoroughly. Know their products, values, and recent news. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Ecommerce Manager role. Highlight your achievements in ecommerce trading and category management to show you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining THG Beauty and ready to dive into the exciting world of ecommerce.
We think you need these skills to ace Ecommerce Manager l Beauty Subscriptions in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Ecommerce Manager role. Highlight your experience in ecommerce trading and category management, especially if you've worked in beauty or high-volume subscriptions. We want to see how you can bring your unique skills to our team!
Showcase Your Data Skills: Since this role involves using data to drive decisions, don’t forget to mention any relevant experience you have with analytics tools or data-driven strategies. We love candidates who can turn insights into action, so let us know how you've done this in the past!
Be Creative and Engaging: The beauty industry thrives on creativity, so let your personality shine through in your application. Use engaging language and examples that reflect your passion for beauty and ecommerce. We’re looking for someone who can think outside the box and bring fresh ideas to the table!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep track of all the amazing talent interested in joining THG!
How to prepare for a job interview at Chartered Institute of Procurement and Supply (CIPS)
✨Know Your Numbers
As an Ecommerce Manager, you'll need to be comfortable with KPIs like revenue, conversion rates, and AOV. Brush up on these metrics before your interview and be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Creativity
THG Beauty thrives on creativity, so think of innovative ideas you can bring to the table. Prepare examples of past campaigns or strategies that demonstrate your ability to think outside the box and engage customers effectively.
✨Understand the Brand Portfolio
Familiarise yourself with THG's brands like LOOKFANTASTIC and Cult Beauty. Be prepared to discuss how you would approach category management and trading for these specific brands, showing that you understand their unique market positions.
✨Cross-Functional Collaboration
This role requires working closely with various teams. Think of examples where you've successfully collaborated across departments. Highlight your communication skills and how you ensure everyone is aligned towards common goals.
