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- Tasks: Lead strategic procurement for outsourced services and manage multi-million-pound contracts.
- Company: Join a globally renowned blue-chip firm with a strong market presence.
- Benefits: Competitive salary of £70k plus a 7.5% bonus and hybrid working.
- Why this job: Shape the future of customer interactions in a fast-paced, innovative environment.
- Qualifications: 4+ years in procurement with strong negotiation skills; experience in outsourcing is a plus.
- Other info: Opportunity for career growth and exposure to high-value contracts.
The predicted salary is between 42000 - 84000 £ per year.
Are you an ambitious procurement professional with experience across Indirect Managed Services, BPO, or Outsourcing and looking to take the next step in your career by joining a major global firm? This is an outstanding opportunity to join a globally renowned, blue-chip household-name brand that leads the market across multiple sectors. Due to continued growth and expansion, they are looking for a Strategic Indirect Procurement Manager to manage multi-million-pound spend across Outsourced and Offshore Managed Services.
These services support multi-channel customer interactions including technology, professional services, phone, chat, AI, social media and email communications – giving you the chance to directly impact the way customers experience one of the most immersive and digitally innovative brands on the planet.
You’ll play a key role in shaping the future of managed services delivery and broader outsourced service models to ensure smooth business operations and customer satisfaction. You’ll leverage an international supplier base, drive outsourced transformation, and influence senior stakeholders to achieve better commercial, operational and customer outcomes within a fast-paced and highly collaborative environment.
This is a fantastic opportunity to grow your career, gain exposure to high-value contracts, and partner with senior leadership across the business as you help transform a core area of the company’s global strategy.
Key Responsibilities- Manage the full end-to-end sourcing process for outsourced / third-party managed services contracts, including RFPs, commercial negotiations, KPIs, and SLAs, acting as a focal point for vendor selection.
- Develop and implement supplier relationship and performance management (SRM) strategies to maximise value.
- Partner with senior stakeholders across the UK and overseas to align procurement with the business' strategic goals.
- Lead negotiations and commercial terms, as well as proactively manage supplier risks.
- Support the business' move to a leaner, more agile vendor base across onshore and offshore locations for communications and overseas contact centres.
- Drive long-term savings and service improvements in collaboration with global procurement.
- 4+ years of strong procurement experience across broad indirects.
- Having worked across managed services, communications, outsourcing, technology, contact centres or similar would be beneficial but it is not a prerequisite for the role and upskilling can be provided.
- Strong commercial awareness and proven contract negotiation skills.
- Interest in, or familiarity with, how outsourced or offshore delivery models operate effectively.
- Ability to manage senior stakeholders with confidence and integrity.
- Experience in SRM and tracking supplier performance and governance.
- Willingness and enthusiasm to learn more about the business unit and this global giant's operations.
- Confident working with data & systems like Ariba to manage supplier information and performance.
This is a genuine career-building role where you’ll work alongside talented professionals in a fast-paced, high-profile team. You’ll have exposure to high-value procurements and supplier challenges, benefit from close mentoring, and grow your expertise in a strategic and global environment.
If you’re ready to take the next step in your procurement career, contact Oskar for a confidential discussion.
Indirect Procurement Manager - Outsourcing | £70k in London employer: Chartered Institute of Procurement and Supply (CIPS)
Contact Detail:
Chartered Institute of Procurement and Supply (CIPS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Indirect Procurement Manager - Outsourcing | £70k in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the procurement world, especially those who work in outsourcing or managed services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its procurement strategies. Show them you know their business inside out and how you can add value. Tailor your examples to highlight your experience with supplier management and negotiations.
✨Tip Number 3
Don’t just apply; engage! When you submit your application through our website, follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Stay updated on industry trends and best practices in procurement. Join relevant forums or groups online. This not only boosts your knowledge but also gives you great talking points during interviews!
We think you need these skills to ace Indirect Procurement Manager - Outsourcing | £70k in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Indirect Procurement Manager. Highlight your experience in managed services, outsourcing, and any relevant procurement achievements that align with the job description.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles where you’ve successfully managed supplier relationships or led negotiations. This will help us see how you can add value to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, so make sure your key points stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Chartered Institute of Procurement and Supply (CIPS)
✨Know Your Procurement Stuff
Make sure you brush up on your knowledge of indirect procurement, especially in outsourcing and managed services. Be ready to discuss your past experiences with RFPs, negotiations, and supplier management strategies. This will show that you’re not just familiar with the terms but can apply them effectively.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed senior stakeholders in previous roles. Think about specific situations where you influenced decisions or aligned procurement strategies with business goals. This will demonstrate your ability to navigate complex relationships and drive results.
✨Be Data-Savvy
Since the role involves working with data and systems like Ariba, be prepared to discuss your experience with data management and supplier performance tracking. Bring examples of how you've used data to make informed decisions or improve supplier relationships in the past.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's procurement strategy or their approach to managing outsourced services. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
