Commercial Manager, Digital Innovation in London

We have a new opportunity within the Digital Innovation Team in Tax. This is your opportunity to join Digital innovation, an exciting and entrepreneurial part of the firm - the home of our product and engineering teams, as well as our venture incubators. We bring together creative problem solvers, doers and makers from all walks of life, united by a drive to help make change happen - in our own business, and for our clients. Together, we see a better future. And then create it.

Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

In this role, we are seeking someone who can balance two sides; (i) working closely with the business and our innovation teams to assess and advise on the financial performance of new product-enabled offerings and (ii) constantly improving our own operations within the Digital Innovation team to achieve successful commercial outcomes for the firm. This will involve the following activities:

• Strategic & commercial support for tech enabled offerings: Collaborate with an increasing number of teams investigating technology-driven delivery methods to help them grasp commercial models, calculate the costs of developing and maintaining tech solutions, secure funding, and achieve profitable results.
• Work with business subject-matter-experts to develop financial models and business cases with clear assumptions and track business performance.
• Transform complex financial data into straightforward narratives and presentations, enabling senior leaders to make well-informed choices.
• Understand financial and operational challenges of existing or new offerings, and provide practical advice and solutions that achieve desired business outcomes.
• Work with the firm's practitioners to develop novel pricing strategies, navigating from hourly-based billing models towards tech-enabled fixed fee and subscription-based models.

Operational excellence within Digital Innovation: Collaborate with our capability leaders to assess operational challenges that impact commercial outcomes, and develop effective practices or methodologies to address these issues on an ongoing basis. Define and develop processes and operating models and see them through to implementation and realisation of benefits. Run management reporting that helps us track and measure cost to deliver products and projects to ensure return on investment for the firm. Maintain accuracy of financial information (e.g. performance, pipeline) to inform decision-making. Partner with product managers, venture leaders and others to enhance commercial acumen within the group and coach them through challenges. The role will be wide ranging and require a candidate that is able to understand business issues quickly, identify solutions and quickly put into practice new learnings.

Ideally, candidates will have most or all of the below experience:

• Proven business experience (e.g. in management/strategy consultancy, advisory or internal financial management role).
• Working towards or have gained a recognised management accounting qualification (CIMA or equivalent).
• Strong commercial awareness and understanding of the key factors which influence business performance in technology or consulting businesses.
• Strength in Excel essential - must be comfortable with building business cases and models (no VBA coding required).
• Stakeholder management experience and experience working with senior decision-makers. Must be able to develop strong relationships at all levels of staff with ability to influence where required.
• Ability to present data in engaging formats to support decision-making i.e. creation of management dashboards / summary presentations.
• Excellent analytical skills with the ability to quickly digest information and provide critical insights.
• Organisation and management - able to work across multiple projects simultaneously and manage expectations and meet timelines in a fast-paced environment.
• Energy and motivation; an enthusiastic and dedicated team player with ability to work autonomously and under pressure.
• Understanding of product/technology business models preferred but not mandatory.

Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own.

Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border.