At a Glance
- Tasks: Lead strategic procurement for outsourced services and manage multi-million-pound contracts.
- Company: Join a globally renowned blue-chip firm with a strong market presence.
- Benefits: Competitive salary of £70k plus a 7.5% bonus and hybrid working.
- Why this job: Shape the future of customer interactions in a fast-paced, innovative environment.
- Qualifications: 4+ years in procurement with strong negotiation skills; experience in outsourcing is a plus.
- Other info: Great career growth opportunities and mentorship from industry professionals.
The predicted salary is between 42000 - 84000 £ per year.
Are you an ambitious procurement professional with experience across Indirect Managed Services, BPO, or Outsourcing and looking to take the next step in your career by joining a major global firm? This is an outstanding opportunity to join a globally renowned, blue-chip household-name brand that leads the market across multiple sectors. Due to continued growth and expansion, they are looking for a Strategic Indirect Procurement Manager to manage multi-million-pound spend across Outsourced and Offshore Managed Services.
These services support multi-channel customer interactions including technology, professional services, phone, chat, AI, social media and email communications – giving you the chance to directly impact the way customers experience one of the most immersive and digitally innovative brands on the planet. You’ll play a key role in shaping the future of managed services delivery and broader outsourced service models to ensure smooth business operations and customer satisfaction. You’ll leverage an international supplier base, drive outsourced transformation, and influence senior stakeholders to achieve better commercial, operational and customer outcomes within a fast-paced and highly collaborative environment.
This is a fantastic opportunity to grow your career, gain exposure to high-value contracts, and partner with senior leadership across the business as you help transform a core area of the company’s global strategy.
Key Responsibilities- Manage the full end-to-end sourcing process for outsourced / third-party managed services contracts, including RFPs, commercial negotiations, KPIs, and SLAs, acting as a focal point for vendor selection.
- Develop and implement supplier relationship and performance management (SRM) strategies to maximise value.
- Partner with senior stakeholders across the UK and overseas to align procurement with the business' strategic goals.
- Lead negotiations and commercial terms, as well as proactively manage supplier risks.
- Support the business' move to a leaner, more agile vendor base across onshore and offshore locations for communications and overseas contact centres.
- Drive long-term savings and service improvements in collaboration with global procurement.
- 4+ years of strong procurement experience across broad indirects.
- Strong commercial awareness and proven contract negotiation skills.
- Interest in, or familiarity with, how outsourced or offshore delivery models operate effectively.
- Ability to manage senior stakeholders with confidence and integrity.
- Experience in SRM and tracking supplier performance and governance.
- Willingness and enthusiasm to learn more about the business unit and this global giant's operations.
- Confident working with data & systems like Ariba to manage supplier information and performance.
This is a genuine career-building role where you’ll work alongside talented professionals in a fast-paced, high-profile team. You’ll have exposure to high-value procurements and supplier challenges, benefit from close mentoring, and grow your expertise in a strategic and global environment. If you’re ready to take the next step in your procurement career, contact for a confidential discussion.
Indirect Procurement Manager - Outsourcing | £70k employer: Chartered Institute of Procurement and Supply (CIPS)
Contact Detail:
Chartered Institute of Procurement and Supply (CIPS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Indirect Procurement Manager - Outsourcing | £70k
✨Tip Number 1
Network like a pro! Reach out to your connections in the procurement field and let them know you're on the hunt for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its procurement strategies. Show them you’re not just another candidate; demonstrate your understanding of their business and how you can add value to their team.
✨Tip Number 3
Practice your negotiation skills! As an Indirect Procurement Manager, you'll need to showcase your ability to negotiate effectively. Role-play with a friend or mentor to build your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community making strides in their careers!
We think you need these skills to ace Indirect Procurement Manager - Outsourcing | £70k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Indirect Procurement Manager. Highlight your experience in managed services, outsourcing, and any relevant procurement achievements that align with the job description.
Showcase Your Skills: Don’t forget to showcase your commercial awareness and negotiation skills. Use specific examples from your past roles to demonstrate how you've successfully managed supplier relationships and driven savings.
Be Clear and Concise: Keep your application clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Chartered Institute of Procurement and Supply (CIPS)
✨Know Your Procurement Stuff
Make sure you brush up on your knowledge of indirect procurement, especially in outsourcing and managed services. Be ready to discuss your past experiences with RFPs, negotiations, and supplier management strategies. This will show that you’re not just familiar with the terms but can apply them effectively.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed senior stakeholders in previous roles. Think about specific situations where you influenced decisions or aligned procurement strategies with business goals. This will demonstrate your ability to navigate complex relationships and drive results.
✨Be Data-Savvy
Since the role involves working with data and systems like Ariba, be prepared to discuss your experience with data management and supplier performance tracking. Bring examples of how you've used data to make informed decisions or improve supplier relationships in the past.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the company’s operations and future direction. Inquire about their approach to supplier risk management or how they envision the evolution of their outsourcing strategy. This shows you’re thinking strategically and are genuinely interested in contributing to their success.