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For Companies At a Glance
- Tasks: Lead the supply chain operations and enhance performance for a major retail partner.
- Company: Join Ocado Logistics, a pioneer in tech-driven supply chain solutions.
- Benefits: Enjoy flexible work, generous leave, and a competitive bonus structure.
- Why this job: Make a real impact in a high-growth environment with innovative technology.
- Qualifications: Proven leadership in complex supply chain settings and strong communication skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
At Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology and engaging in exciting new business partnerships around the world – changing the way the world shops, for good. We are the beating heart of our UK business, operating a network of cutting-edge warehouses and offices that use proprietary technology to optimise the supply chain. We provide our employees with a career full of opportunities and variety, where no two days are ever the same.
Following a pivotal shift in our operational structure, we are looking for a Head of Supply Chain to lead the commercial and operational foundations of our partner supply chain. Reporting directly to the Director of Business Planning, you will be accountable for the end-to-end performance of the Morrisons Supply Chain and inbound operations across our shared Ocado Logistics network. This is a high-impact leadership role. You will lead an established team through new ways of working, acting as the primary senior contact for Morrisons while navigating complex stakeholder environments. Utilizing our proprietary Ocado Smart Platform (OSP) software, you will set the strategic direction for a function working with one of the fastest-growing retailers in the UK.
Key Responsibilities
- Strategic Supply Chain Performance: Oversee end-to-end performance, including website availability, inventory management, and outbound service outcomes.
- Senior Relationship Management: Act as the primary link between Ocado Logistics and Morrisons, building high-trust partnerships to ensure joined-up strategic decision-making.
- Inbound Governance & Flow: Oversee inbound network governance across shared-user sites, ensuring capacity is managed effectively to protect service levels for all partners.
- Team Leadership & Transformation: Lead and develop a multidisciplinary team, fostering a culture of accountability and performance during a period of operational change.
- Analytics & Technology Integration: Partner with Ocado Technology and Analytics teams to ensure software developments and insights reflect real-world supply chain requirements.
- Continuous Improvement: Oversee inbound optimisation and network efficiency by identifying and addressing root-cause issues.
About You
- Supply Chain Leadership: Significant experience leading supply chain functions in high-volume, complex FMCG or e-commerce environments.
- The "Architect" Mindset: A proven ability to build upon existing processes to create more efficient, scalable operating models.
- Influential Communicator: A credible leader able to influence outcomes with external partners and internal leadership through clear, data-driven narratives.
- Operational Judgement: The ability to resolve complex trade-offs between retail needs, logistics operations, and proprietary technology.
- Resilient Leadership: A track record of managing and developing specialist teams while maintaining service stability during times of change.
How We Hire
- Recruiter Consultation: An initial conversation to discuss the role and your background.
- Stakeholder Interviews: In-depth discussions with senior management focusing on your experience and approach to problem-solving.
- Site Visit & Final Conversation: A visit to one of our cutting-edge Customer Fulfilment Centres (CFCs) to see the operation in action, followed by a final conversation to ensure the role and environment are the right fit for you.
What You Can Expect in Return (plus more!)
- Annual Bonus: Up to 25% On-Target Business Performance (OBP) bonus.
- Shares: 4% share allocation in Ocado Group.
- Flexible Work: 30 days per year 'work from anywhere' policy.
- Hybrid Model: 2 days a week on site.
- Wellbeing Support: Access to dedicated apps and an Employee Assistance Programme.
- Generous Leave: 25 days (rising to 27), with an option to buy more.
- Financial Security: Up to 7% pension match, Private Medical Cover, Income Protection, and Life Insurance.
- Shopping: 15% discount on Ocado.com.
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. We truly value the time and effort it takes to apply for a role at Ocado Logistics. While we strive to respond to every candidate personally, the high volume of interest we receive means this isn’t always possible. If you haven’t heard from a member of our team within 4 weeks, please assume that your application has been unsuccessful on this occasion. We appreciate your interest in joining us and wish you the best of luck with your search.
Head of Supply Chain in Hatfield employer: Chartered Institute of Procurement and Supply (CIPS)
Contact Detail:
Chartered Institute of Procurement and Supply (CIPS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Supply Chain in Hatfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ocado Logistics on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for those interviews! Research Ocado's supply chain strategies and think about how your experience aligns with their goals. Be ready to share specific examples of how you've led teams through change.
✨Tip Number 3
Show off your analytical skills! Be prepared to discuss how you've used data to drive decisions in your previous roles. Ocado loves a data-driven narrative, so make sure you highlight your successes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Ocado Logistics.
We think you need these skills to ace Head of Supply Chain in Hatfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Supply Chain role. Highlight your experience in supply chain leadership, especially in high-volume environments. We want to see how your skills align with our mission at Ocado Logistics!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams through change and improved supply chain processes.
Showcase Your Analytical Skills: Since analytics and technology integration are key parts of the role, make sure to highlight any relevant experience you have with data-driven decision-making. We love candidates who can back up their claims with solid evidence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Ocado Logistics team!
How to prepare for a job interview at Chartered Institute of Procurement and Supply (CIPS)
✨Know Your Supply Chain Inside Out
Before the interview, dive deep into Ocado Logistics' supply chain operations. Familiarise yourself with their proprietary technology and how it optimises performance. Being able to discuss specific examples of how you’ve improved supply chain efficiency in previous roles will show that you’re the right fit for this high-impact leadership position.
✨Build Relationships Before You Walk In
Since this role involves significant stakeholder management, try to connect with current or former employees on LinkedIn. Understanding the company culture and the dynamics between Ocado and Morrisons can give you an edge. Mentioning these insights during your interview will demonstrate your proactive approach and ability to build high-trust partnerships.
✨Prepare Data-Driven Narratives
As an influential communicator, you’ll need to present clear, data-driven narratives. Prepare examples from your past experiences where you used analytics to drive decisions. This will not only showcase your operational judgement but also your ability to influence outcomes effectively.
✨Showcase Your Leadership Style
This role requires resilient leadership, especially during periods of change. Be ready to discuss your leadership style and how you’ve successfully managed teams through transitions. Highlight specific strategies you’ve employed to foster a culture of accountability and performance, which is crucial for leading a multidisciplinary team at Ocado.
