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For Companies At a Glance
- Tasks: Lead buyer strategies and manage premium accounts for global events.
- Company: Join RX, a global leader in events and exhibitions.
- Benefits: Generous holiday allowance, health benefits, and wellbeing programs.
- Why this job: Make an impact by enhancing buyer experiences at exciting global events.
- Qualifications: Experience in account management and a customer-first mindset.
- Other info: Dynamic team culture with opportunities for mentorship and career growth.
The predicted salary is between 36000 - 60000 £ per year.
About the Team
The Buyer Team delivers the High Value Visitor (HVV) strategy by attracting top-quality visitors to RX's global portfolio of events and managing end-to-end Hosted Buyer programmes. The team ensures buyers have a productive, seamless experience that drives satisfaction and advocacy.
About the Role
As part of the Buyer Team, you will lead the development and execution of hosted buyer strategies, manage premium buyer accounts, and drive commercial value across RX's global Travel event portfolio. You will build and maintain strong relationships with high-value buyers, enhance their event journeys, and ensure alignment with exhibitor engagement objectives.
Responsibilities
- Strategic Account Management: Develop and implement visitor recruitment strategies aligned with event goals and segmentation.
- Account Management: Manage high-value individual and group buyer accounts, ensuring satisfaction, retention, and strong event ROI.
- Stakeholder Engagement: Partner with Sales, Marketing, and Tech teams to optimise matchmaking and improve CRM-driven customer experience.
- Insight Delivery: Analyse buyer data to guide programme enhancements and present insights to leadership.
- Onsite Hosting: Support major events onsite, resolving issues in real time and representing the RX brand.
- Mentorship: Provide guidance to junior team members and support a collaborative, high-performing culture.
Requirements
- Account Management: Proven ability to manage global accounts, build trust, and communicate clearly and persuasively.
- Customer First Mindset: Strong commitment to delivering exceptional customer service and experience.
- Analytical & Problem-Solving Skills: Ability to interpret data, identify issues, and develop effective solutions.
- Project & Time Management: Ability to manage multiple projects, set priorities, and meet deadlines efficiently.
Work in a way that works for you: We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About The Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Buyer Account Manager employer: Chartered Institute of Procurement and Supply (CIPS)
Contact Detail:
Chartered Institute of Procurement and Supply (CIPS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Buyer Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion! When you get the chance to chat with hiring managers or recruiters, let your enthusiasm for the role shine through. Share your ideas on how you can contribute to the Buyer Team and make their events even more successful.
✨Tip Number 3
Prepare for interviews by researching RX and its events. Understand their goals and challenges, and think about how your skills can help them achieve success. This will show that you're not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows that you’re proactive and professional. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Buyer Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in account management and customer service. We want to see how your skills align with the Buyer Team's goals, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills: Since the role involves analysing buyer data, it’s a good idea to include examples of how you've used data to drive decisions in past roles. We love seeing candidates who can interpret data and turn insights into action!
Highlight Your Stakeholder Engagement Experience: This position requires strong collaboration with various teams. Be sure to mention any experience you have in working with sales, marketing, or tech teams. We’re looking for someone who can build relationships and enhance the overall customer experience.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Chartered Institute of Procurement and Supply (CIPS)
✨Know Your Buyer Strategies
Before the interview, dive deep into the hosted buyer strategies that RX employs. Familiarise yourself with their approach to attracting high-value visitors and managing accounts. This will not only show your interest but also allow you to discuss how your experience aligns with their goals.
✨Showcase Your Account Management Skills
Prepare specific examples from your past roles where you've successfully managed global accounts. Highlight how you built trust and delivered exceptional customer service. This is crucial for demonstrating your fit for the Buyer Account Manager role.
✨Engage with Data Insights
Brush up on your analytical skills and be ready to discuss how you've used data to enhance customer experiences in previous positions. Think of instances where your insights led to improved outcomes, as this aligns perfectly with the responsibilities of the role.
✨Demonstrate Team Collaboration
Since the role involves partnering with various teams, prepare to talk about your experience working collaboratively across departments. Share examples of how you’ve optimised processes or resolved issues in real-time, showcasing your ability to contribute to a high-performing culture.
