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- Tasks: Build and manage your own customer base while driving sales and fostering relationships.
- Company: Aptum empowers people to innovate by breaking down barriers in technology and connectivity.
- Benefits: Enjoy a remote-first work environment with access to the Portsmouth office and flexible work options.
- Why this job: Join a dynamic team that values freedom, innovation, and meaningful connections with customers.
- Qualifications: Requires a degree in Business and 2-3 years of IT sales experience, preferably in cloud services.
- Other info: Expect some travel (25-50%) and a focus on personal growth and skill development.
The predicted salary is between 36000 - 60000 £ per year.
At Aptum, we give the freedom to people to be who they are, to define and achieve their objectives, in their own way, in order to succeed in their goals. Part of our core values is to build meaningful relationships with one another, whether it’s your colleagues or your customers. This position will be remote first and have full accessibility to the Portsmouth office.
For this role, we will expect you to entirely build your customer base. You will connect with your prospect customers, establish trust (through storytelling), and strengthen meaningful connections with your customers. You will be responsible for exploring the market, finding new business opportunities, retaining your customers through the execution of long-term contracts and associated renewals, and expanding your existing customer base.
Aptum offers a unified platform that bridges disparate technologies, creating a seamless hybrid and multi-cloud experience. As the first point of contact to the customer, the Hybrid Account Manager is expected to engage with all levels within the customer’s organization, effectively communicate our story and our values, find the right internal resources to tailor our solutions and services in order to provide to our customers the freedom to choose and to innovate.
Primary Responsibilities:
- Own the full cycle of the Sales portion of our Customer Journey, which includes the following phases, but not limited to pre-sales, active sales, negotiation, deal close and handoff for implementation. This includes full autonomy on paperwork preparation to conclude the sale (presentations, proposals, contracts).
- Constantly prospect new business opportunities with potential customers.
- Grow and maintain the revenue within your current customer base through pro-active sales activity using the communication channels of your choice.
- Proactively document your activity in CRM systems, to foster collaboration and proactive tailored solutions for your customers.
- Build strong relationships with other internal team members who will be supporting you while serving your customer and closing new deals, including, but not limited to, Sales Engineers and Customer Support.
- Advocate for Aptum’s value proposition and adapt our recommendations and solutions to your clients’ needs.
- Stay current on existing products and services available at Aptum, and on the most trending products available in the industry, to better understand your customer and offer new solutions.
- Constantly be on top of your Sales and Revenue objectives and proactively search for new ways to develop your skills and your knowledge.
- This position may require 25-50% travel.
- This is a fully remote position.
Requirements:
- University degree in Business, Commerce or equivalent working experience.
- 2-3 years of Sales experience in the IT industry (Managed Infrastructure and Cloud, NOT SaaS).
- Experience in Cloud Services, Managed Services, Hosting Solutions, Data Centers solutions.
- Proven B2B sales record, with Medium to Large-size businesses, while building meaningful relationships and engaging with Director/Executive level.
- Proven Experience in Business Development, closing large deals and constantly tracking your KPIs.
- Proven experience working remotely and achieving high standards.
- Strong asset — Certifications: AWS Business Professional and/or Azure AZ-900.
- Characteristics best in our work environment: Curious, self-driven, empathetic, cares about building strong relationships, focuses on results, team player, initiative-taker, go-getter, hunger for knowledge.
About Aptum:
When people have freedom, they do great things. Yet the world is often boxed in, imprisoned by status quos and boundaries. We believe in breaking down these barriers, in empowering people with the freedom to shape their own future, in helping innovators devoted to changing and advancing our world. This is what drives our people and keeps them going.
We do this by unlocking the complexities of the internet—from connectivity to cloud. We help our customers build solutions that work for their unique situations, people, and goals. Our agnostic approach ensures that end users aren’t locked into vendors and platforms that don’t suit their long-term needs. We enable our customers to craft their ideal strategy, one that can be maintained with or without us, so they can grow on their own terms.
We specialize in cloud, infrastructure, and networking solutions. We connect disparate technologies to create a hybrid strategy through software-defined solutions and consulting, managed, and professional services.
We bring together all options in one place, help match the right workloads with the right platforms, find the right balance between public and dedicated infrastructure, connected with the right expertise at the right time. All with the aim to help solve challenges like:
- Faster time to market and rapid scaling
- Cost and cash flow issues
- Compliance, cybersecurity, and business continuity
- Agility and staff productivity
Seniority level
Associate
Employment type
Full-time
Job function
Business Development, Customer Service, and Sales
Industries
IT Services and IT Consulting
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Hybrid Account Manager employer: Chartered Institute of Internal Auditors
Contact Detail:
Chartered Institute of Internal Auditors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Account Manager
✨Tip Number 1
Familiarize yourself with Aptum's unique value proposition and the hybrid cloud solutions they offer. Understanding how these solutions can benefit potential customers will help you effectively communicate and build trust during your interactions.
✨Tip Number 2
Leverage your existing network in the IT industry to identify potential leads. Building meaningful relationships is key, so reach out to former colleagues or contacts who may be interested in Aptum's services.
✨Tip Number 3
Stay updated on the latest trends in cloud services and managed infrastructure. This knowledge will not only enhance your credibility but also allow you to tailor your approach to meet the specific needs of your prospects.
✨Tip Number 4
Practice storytelling techniques that resonate with your audience. Being able to share compelling stories about how Aptum has helped other businesses can significantly strengthen your connections and persuade potential clients.
We think you need these skills to ace Hybrid Account Manager
Some tips for your application 🫡
Understand the Company Culture: Aptum values meaningful relationships and personal freedom. Make sure to reflect these values in your application by showcasing how you build connections and trust with clients.
Highlight Relevant Experience: Emphasize your sales experience in the IT industry, particularly in Managed Infrastructure and Cloud services. Provide specific examples of how you've successfully closed deals and built relationships with medium to large businesses.
Showcase Your Skills: Mention any relevant certifications like AWS Business Professional or Azure AZ-900. Also, highlight your ability to work remotely and achieve high standards, as this is crucial for the role.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'customer journey', 'business development', and 'proactive sales activity' to demonstrate your fit for the position.
How to prepare for a job interview at Chartered Institute of Internal Auditors
✨Showcase Your Storytelling Skills
Since building trust through storytelling is crucial for this role, prepare a few personal anecdotes that highlight your experience in sales and relationship-building. Make sure these stories resonate with Aptum's values and demonstrate how you can connect with customers on a meaningful level.
✨Understand the Market and Products
Familiarize yourself with Aptum's offerings and the latest trends in cloud services and managed infrastructure. Being knowledgeable about the products will allow you to tailor your solutions effectively during the interview and show that you're proactive about understanding the industry.
✨Demonstrate Your B2B Sales Experience
Prepare to discuss specific examples of your past B2B sales successes, especially with medium to large businesses. Highlight how you've built relationships at the executive level and closed significant deals, as this aligns with the expectations for the Hybrid Account Manager position.
✨Emphasize Your Remote Work Experience
Since this is a fully remote position, be ready to talk about your previous remote work experiences. Discuss how you maintained high standards and productivity while working independently, and share any tools or strategies you used to stay organized and connected with your team.
