Engagement manager - North of England in Coventry

Engagement manager - North of England in Coventry

Coventry Full-Time No working from home possible
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At a Glance

  • Tasks: Drive membership growth and build strong relationships in the housing sector.
  • Company: Join the Chartered Institute of Housing, a leader in supporting housing professionals.
  • Benefits: Flexible working, inclusive culture, and opportunities for personal development.
  • Other info: Dynamic team environment with a commitment to inclusivity and diversity.
  • Why this job: Make a real difference in the housing sector while enhancing your professional skills.
  • Qualifications: Strong communication skills and a passion for building relationships.

About us The Chartered Institute of Housing (CIH) are the professional body inspiring, equipping and supporting housing professionals to create a future in which everyone has a place to call home. About you If you're looking for a varied and rewarding role where you can make a real difference, we have an exciting opportunity for you to join our member engagement team and support our work across the North of England. In this role, you will: Drive membership retention and growth across the North, contributing to CIH’s strategic objectives. Build and maintain strong relationships with housing organisations and sector partners, ensuring CIH’s products and services are well understood and aligned to the needs of the sector. Work closely with member groups and networks to identify opportunities to enhance our offer, including local events, webinars and other engagement activities. Act as a trusted point of contact for members across the North of England, sharing information, gathering feedback and championing member interests within CIH. Collaborate with other CIH departments to grow our offer, constantly driving high standards of customer service You’ll be a confident communicator who enjoys building strong relationships and delivering outstanding service. Highly organised and proactive with a positive, solutions-focused approach, you’ll thrive in a collaborative and flexible team environment and be passionate about supporting the housing sector. How to apply For an informal chat about this role, please contact Jill Alcoat, Strategic Engagement Manager, at jill.allcoat@cih.org For details of how to apply please visit our careers page - Careers & Vacancies | Chartered Institute of Housing (CIH) . CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity. Closing date for applications: Sunday 13 September 2026 Interviews due to take place: Tuesday 22 and Wednesday 23 September Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Engagement manager - North of England in Coventry employer: Chartered Institute of Housing

The Chartered Institute of Housing (CIH) is an exceptional employer dedicated to inspiring and supporting housing professionals across the North of England. With a strong commitment to inclusivity and employee development, CIH fosters a collaborative work culture where team members can thrive while making a meaningful impact in the housing sector. Employees benefit from opportunities for professional growth, engaging with diverse member groups, and contributing to strategic initiatives that enhance community living.

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Contact Details:

Chartered Institute of Housing Recruitment Team

We think you need these skills to ace Engagement manager - North of England in Coventry

Membership Retention
Relationship Building
Customer Service
Communication Skills
Organisational Skills
Proactive Approach
Collaboration