At a Glance
- Tasks: Join a panel to review and assess complaints in the fundraising sector.
- Company: Chartered Institute of Fundraising, committed to integrity and professionalism.
- Benefits: Earn £300 per day plus expenses for your valuable contributions.
- Other info: Flexible role with training provided and potential for career growth.
- Why this job: Make a real difference by ensuring fairness and upholding standards in fundraising.
- Qualifications: Understanding of UK fundraising, sound judgment, and commitment to inclusivity.
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity? Find out below.
Role Description
Purpose of the Role
To be part of a Panel Pool, from which Disciplinary Panels will be convened by the Chartered Institute of Fundraising (CIOF) Professional Conduct Committee. To consider complaints with reference to the CIOF Member Code of Conduct and the Code of Behaviour at events, consistent with the CIOF Complaints & Disciplinary Rules.
Accountability
Panels will be convened as needed by the Professional Conduct Committee. Panel Pool members are appointed to a Panel by the Committee. Panel decisions must follow the CIOF Complaints & Disciplinary Rules, including definitions, scope, procedures, and available sanctions.
Key Responsibilities
- Review case files, investigation reports, submissions, and evidence in advance of hearings.
- Participate in hearings (virtual or in person), ensuring parties are treated fairly and respectfully.
- Assess evidence against the CIOF Member Code of Conduct, CIOF Code of Behaviour at Events and Training, and any other relevant provisions, such as findings of the Fundraising Regulator.
- Determine findings of fact and whether standards/rules have been breached. Where appropriate, apply appropriate sanctions per the Complaints and Disciplinary Rules, considering proportionality and precedent.
- Provide clear, reasoned written outcomes and recommendations, mindful of publication protocols and confidentiality.
- Maintain strict confidentiality.
Person Specification
Essential
- An understanding of the UK fundraising sector.
- Sound judgment, integrity, and the ability to analyse complex evidence and apply standards consistently.
- Commitment to CIOF values and to promoting a safe, inclusive environment free from discrimination and harassment.
- Independence of mind; willingness to challenge and be challenged constructively.
Desirable
- Knowledge of the Code of Fundraising Practice and CIOF Codes and charity sector regulation.
- Experience working with trauma-informed approaches and safeguarding best practice.
- Prior service on panels or committees dealing with complaints, professional conduct, or disciplinary matters.
- Willingness to chair the panel if required.
Time Commitment
Time will be needed to prepare for and attend Panel meetings, in addition to attending training. The number of Disciplinary Panels required will depend on the number and nature of the complaints received. It is possible that Panel Pool members will not be required to attend any Panel meetings.
Term & Status
Appointment is to the Panel pool for a fixed term of three years, renewable once by agreement, with allocation to specific Panels on a case-by-case basis. Full training will be provided.
Remuneration
This is an independent contractor role. Panel members will be remunerated for their time spent on Panel activity, including training, at a daily rate of £300 per day. Reasonable expenses will be reimbursed in line with CIoF policy.
Complaints Disciplinary Panel Member employer: Chartered Institute of Fundraising
The Chartered Institute of Fundraising (CIOF) is an exceptional employer, offering a unique opportunity to contribute to the integrity of the fundraising sector while promoting a safe and inclusive environment. With a commitment to professional development, panel members receive comprehensive training and are compensated fairly for their time, fostering a culture of respect and collaboration. Joining the CIOF means being part of a dedicated team that values sound judgment and integrity, making a meaningful impact in the community.
Contact Detail:
Chartered Institute of Fundraising Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Complaints Disciplinary Panel Member
✨Tip Number 1
Network like a pro! Reach out to folks in the fundraising sector and let them know you're interested in roles like the Complaints Disciplinary Panel Member. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Brush up on your knowledge of the CIOF Member Code of Conduct and the Code of Behaviour at events. Being well-versed in these will not only help you in interviews but also show that you're genuinely interested in the role and its responsibilities.
✨Tip Number 3
Practice your interview skills! Get a mate to throw some tough questions your way, especially around handling complaints and making fair decisions. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Complaints Disciplinary Panel Member
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you understand what being a Complaints Disciplinary Panel Member involves. Familiarise yourself with the CIOF Member Code of Conduct and the Complaints & Disciplinary Rules. This will help you tailor your application to show that you’re the perfect fit!
Showcase Your Experience:Highlight any relevant experience you have, especially if you've worked with complaints or disciplinary matters before. Use specific examples to demonstrate your understanding of the UK fundraising sector and how your skills align with the role.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and ensure your reasoning is easy to follow. Remember, the panel will appreciate well-structured responses that get straight to the heart of the matter.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, we love seeing applications come in directly from candidates who are excited about joining us!
How to prepare for a job interview at Chartered Institute of Fundraising
✨Know Your Codes
Familiarise yourself with the CIOF Member Code of Conduct and the Code of Behaviour at events. Understanding these documents will help you articulate how you can uphold these standards during your time on the panel.
✨Showcase Your Judgement Skills
Prepare examples from your past experiences where you've had to analyse complex evidence or make tough decisions. This will demonstrate your sound judgement and integrity, which are crucial for this role.
✨Emphasise Confidentiality
Be ready to discuss how you maintain confidentiality in sensitive situations. Highlighting your commitment to privacy will reassure the interviewers that you understand the importance of discretion in handling complaints.
✨Demonstrate Independence of Mind
Think of instances where you've constructively challenged ideas or practices. Showing that you can think independently and engage in healthy debate will reflect well on your suitability for the panel.
