At a Glance
- Tasks: Support membership applications and organise events to enhance the environmental sector.
- Company: Join CIEEM, the leading body for ecologists and environmental managers.
- Benefits: Enjoy flexible working, generous leave, and a strong pension scheme.
- Other info: Be part of a friendly team committed to professional standards.
- Why this job: Make a real impact in the environmental sector while developing your skills.
- Qualifications: Experience in administration and a passion for customer service is essential.
The predicted salary is between 30000 - 40000 £ per year.
The Chartered Institute of Ecology and Environmental Management (CIEEM) is the leading professional membership body for ecologists and environmental managers, supporting members to protect and enhance the natural environment across the UK and Ireland. We have an exciting opportunity for an Operations Administrator to join our team. This varied and rewarding role provides administrative support across two key areas of our work – Membership and Professional Practice.
You will play a vital role in delivering high-quality, member-focused services, supporting membership applications and enquiries, and professional practice activities such as accreditation schemes, training and events. This is a busy and collaborative role, well suited to someone who is organised, adaptable and committed to delivering excellent customer service.
Key responsibilities include:
- Acting as a first point of contact for member enquiries, providing a professional and responsive service
- Processing membership applications, renewals and maintaining accurate records in our CRM system
- Supporting the delivery of professional practice activities, including accreditation schemes and training events
- Assisting with the organisation and administration of conferences, webinars and meetings
- Supporting invoicing and payment processes
- Working collaboratively with colleagues across teams to deliver efficient and effective services
About you:
You will have experience in an administrative role and a strong commitment to delivering high standards of customer service. You will be confident managing a varied workload, with excellent attention to detail and strong communication skills. Experience of working with databases or CRM systems and supporting events or training activities would be advantageous. An interest in working for a membership organisation or supporting the environmental sector would also be beneficial.
As part of our commitment to making CIEEM a great place to work, we offer:
- Flexible working arrangements, including up to 50% home working
- 25 days annual leave plus public holidays
- A generous pension scheme with employer contributions of up to 10%
- Opportunities for professional development
- Access to an employee assistance programme
This is an excellent opportunity to join a friendly and committed team and contribute to work that supports professional standards and the environmental sector. We will review applications on a rolling basis and may invite candidates to interview before the closing date, so early applications are encouraged.
To apply, please send your CV together with a covering letter outlining how you meet the person specification to enquiries@cieem.net before the closing date.
Membership & Events Operations Specialist in Taunton employer: Chartered Institute of Ecology and Environmental Management
The Chartered Institute of Ecology and Environmental Management (CIEEM) is an exceptional employer, offering a supportive and collaborative work environment dedicated to enhancing the natural environment across the UK and Ireland. With flexible working arrangements, generous annual leave, and a strong commitment to professional development, CIEEM empowers its employees to thrive while making a meaningful impact in the ecological and environmental sectors. Join a friendly team where your contributions are valued and you can grow both personally and professionally.
Contact Details:
Chartered Institute of Ecology and Environmental Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Membership & Events Operations Specialist in Taunton
✨Tip Number 1
Get to know the company! Research CIEEM and their mission. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in contributing to their work.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the team, plus it might just get your foot in the door!
✨Tip Number 3
Prepare for the interview by practising common questions related to membership services and event management. Think of examples from your past experiences that highlight your organisational skills and customer service excellence.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind.
We think you need these skills to ace Membership & Events Operations Specialist in Taunton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Membership & Events Operations Specialist role. Highlight relevant experience in administration and customer service, and don’t forget to mention any work with CRM systems or events!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how your skills and experiences align with the job description. Be sure to show your enthusiasm for supporting the environmental sector and working with members.
Show Off Your Organisational Skills:Since this role requires excellent organisational skills, give examples in your application of how you’ve successfully managed multiple tasks or projects. This will help us see that you’re the right fit for our busy team!
Apply Early!:We review applications on a rolling basis, so don’t wait until the last minute! Apply through our website as soon as you can to increase your chances of getting noticed.
How to prepare for a job interview at Chartered Institute of Ecology and Environmental Management
✨Know Your Stuff
Before the interview, make sure you understand CIEEM's mission and values. Familiarise yourself with their work in ecology and environmental management. This will help you demonstrate your genuine interest in the role and how your skills align with their goals.
✨Showcase Your Organisational Skills
Since the role involves managing a varied workload, be ready to discuss specific examples of how you've successfully organised tasks in previous jobs. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your attention to detail.
✨Customer Service is Key
CIEEM values excellent customer service, so prepare to share experiences where you've gone above and beyond for customers or members. Think about how you handled difficult situations and what you learned from them to show your commitment to member-focused services.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the team dynamics, upcoming events, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
