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- Tasks: Manage data systems and create insightful reports to drive programme success.
- Company: Join the Chartered Association of Business Schools, a leader in UK business education.
- Benefits: Enjoy hybrid working, generous leave, and opportunities for professional growth.
- Other info: Collaborative team environment with a focus on continuous improvement and learning.
- Why this job: Make a real impact on leadership development while honing your data skills.
- Qualifications: Experience with data analysis, CRM systems, and strong Excel and Power BI skills.
The predicted salary is between 36000 - 40000 £ per year.
The Chartered Association of Business Schools (Chartered ABS) is the voice of the UK’s business school sector. We work at the heart of a dynamic and influential network, supporting world-class institutions through research, events, and national programmes. One of our flagship initiatives is the Help to Grow: Management Course — a nationwide leadership programme designed to help small business leaders unlock their potential and drive growth.
Data sits at the centre of everything we do. As our Data and CRM Analyst, you will play a pivotal role in powering one of the UK’s most ambitious leadership programmes. You’ll take ownership of our data systems and reporting, ensuring that insights are accurate, timely, and impactful.
Key essential responsibilities
- Own and optimise our data systems: Manage and maintain our Dynamics 365 CRM, ensuring data is clean, accurate, and reliable.
- Identify and resolve data issues, safeguarding the integrity of our systems.
- Support ongoing improvements to CRM functionality.
- Design and deliver high-quality reports for internal teams and external stakeholders.
- Build and develop engaging Power BI dashboards.
- Provide consistent, reliable reporting that supports programme performance and growth.
- Adapt reporting and data processes as the programme evolves.
- Translate complex data into clear, actionable insights.
- Contribute ideas to enhance our data infrastructure and capabilities.
Person specification
You are someone who enjoys working with data and takes pride in getting the detail right — but you also understand the story behind the numbers.
Essential:
- Experience in a data-focused role with responsibility for reporting and analysis.
- Confidence working with CRM systems and managing data processes.
- Strong Excel skills and experience using Power BI to build dashboards.
- Excellent attention to detail and ability to manage multiple deadlines.
- Strong communication skills, with the ability to explain data clearly to non-technical audiences.
- A proactive, curious mindset and a willingness to learn.
Desirable:
- Experience with Microsoft Dynamics 365 (including customisation or development).
- Advanced Power BI skills (DAX, Power Query).
- Interest in developing data infrastructure (e.g. Microsoft Azure).
What we offer
Chartered ABS offers a supportive, collaborative and flexible working environment where you can grow your skills and make a real impact. Benefits include:
- Hybrid working with a minimum of two days per week in our central London office.
- Flexible working arrangements.
- Generous annual leave allowance plus bank holidays.
- Pension scheme.
- Opportunities to work with leading UK business schools and national programmes.
- A friendly and collegiate team environment.
How to apply
Applicants must have the right to work in the UK as we are unable to sponsor work visas. For a successful application, please send your CV (2 pages max.) and a covering letter (no more than one page) explaining how you meet the person specification by an email via the button below. Application closing date: 30 April 2026. Applications will be reviewed as they are received and we may close the vacancy early if a suitable candidate is identified.
The Chartered Association of Business Schools is an equal opportunities employer committed to creating an inclusive environment. We welcome applications from people of all backgrounds and abilities. Reasonable adjustments will be made throughout the recruitment process where required.
Data and CRM Analyst in London employer: Chartered Association of Business Schools
Contact Detail:
Chartered Association of Business Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data and CRM Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Chartered ABS on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into the Help to Grow: Management Programme. Understanding its impact will help us show our passion and how we can contribute to its success.
✨Tip Number 3
Practice explaining complex data insights in simple terms. We want to demonstrate our ability to communicate effectively with non-technical audiences, just like the job requires!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team at Chartered ABS.
We think you need these skills to ace Data and CRM Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data and CRM Analyst role. Highlight your experience with data systems, CRM management, and any relevant projects that showcase your skills in Excel and Power BI.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to explain how your background aligns with our values and the specific responsibilities of the position. Keep it concise and engaging!
Showcase Your Data Skills: Since data is at the heart of what we do, make sure to highlight your technical skills. Mention any experience you have with Microsoft Dynamics 365 and Power BI, and don’t forget to include examples of how you've turned data into actionable insights.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t hesitate to hit that apply button!
How to prepare for a job interview at Chartered Association of Business Schools
✨Know Your Data Inside Out
Before the interview, brush up on your data skills. Familiarise yourself with Microsoft Dynamics 365 and Power BI, as these are crucial for the role. Be ready to discuss how you've used these tools in past experiences and how you can apply them to enhance the data systems at the Chartered ABS.
✨Showcase Your Reporting Skills
Prepare examples of reports or dashboards you've created in the past. Highlight how your insights have driven decision-making. This will demonstrate your ability to turn complex data into actionable insights, which is key for the Data and CRM Analyst position.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since you'll need to communicate data insights to non-technical audiences, being able to convey your findings clearly will set you apart. Consider using a recent project as a case study to illustrate your communication skills.
✨Emphasise Continuous Improvement
Be prepared to discuss how you've contributed to improving data processes in previous roles. The Chartered ABS values innovation, so share your ideas on how you could enhance their data infrastructure and capabilities. This shows you're proactive and aligned with their mission.