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- Tasks: Manage data systems and create insightful reports using Power BI and Dynamics 365.
- Company: Join the Chartered Association of Business Schools, a leader in UK business education.
- Benefits: Enjoy hybrid working, generous leave, and a supportive team environment.
- Other info: Flexible working arrangements and opportunities for professional growth.
- Why this job: Make a real impact on leadership programmes while developing your data skills.
- Qualifications: Experience in data roles, strong Excel and Power BI skills required.
The predicted salary is between 36000 - 40000 £ per year.
Location: 40 Queen Street, London EC4R 1DD (Hybrid – minimum 2 days per week in the office)
Salary: £36,000 – £40,000 per annum plus benefits
Contract: Fixed-term until 31 March 2027
Reports to: Head of Delivery
About us
The Chartered Association of Business Schools (Chartered ABS) is the voice of the UK’s business school sector. We work at the heart of a dynamic and influential network, supporting world-class institutions through research, events, and national programmes.
One of our flagship initiatives is the Help to Grow: Management Course — a nationwide leadership programme designed to help small business leaders unlock their potential and drive growth. Delivered in partnership with over 60 business schools, the programme is already supporting more than 10,000 leaders across the UK — and growing fast.
We are a purpose-driven organisation guided by our values: Community Building, Agile Expertise, Authentic Accountability, and Purposeful Impact.
Purpose of the role
Data sits at the centre of everything we do. As our Data and CRM Analyst, you will play a pivotal role in powering one of the UK’s most ambitious leadership programmes. You’ll take ownership of our data systems and reporting, ensuring that insights are accurate, timely, and impactful.
This is a role for someone who enjoys both the technical detail and the bigger picture — from maintaining CRM integrity in Microsoft Dynamics 365 to building compelling dashboards in Power BI that shape decision-making at a national level.
Key essential responsibilities
- Own and optimise our data systems:
- Manage and maintain our Dynamics 365 CRM, ensuring data is clean, accurate, and reliable
- Identify and resolve data issues, safeguarding the integrity of our systems
- Support ongoing improvements to CRM functionality
- Design and deliver high-quality reports for internal teams and external stakeholders
- Build and develop engaging Power BI dashboards
- Provide consistent, reliable reporting that supports programme performance and growth
- Adapt reporting and data processes as the programme evolves
- Translate complex data into clear, actionable insights
- Contribute ideas to enhance our data infrastructure and capabilities
Person specification
You are someone who enjoys working with data and takes pride in getting the detail right — but you also understand the story behind the numbers.
Essential:
- Experience in a data-focused role with responsibility for reporting and analysis
- Confidence working with CRM systems and managing data processes
- Strong Excel skills and experience using Power BI to build dashboards
- Excellent attention to detail and ability to manage multiple deadlines
- Strong communication skills, with the ability to explain data clearly to non-technical audiences
- A proactive, curious mindset and a willingness to learn
Desirable:
- Experience with Microsoft Dynamics 365 (including customisation or development)
- Advanced Power BI skills (DAX, Power Query)
- Interest in developing data infrastructure (e.g. Microsoft Azure)
What we offer
Chartered ABS offers a supportive, collaborative and flexible working environment where you can grow your skills and make a real impact.
Benefits include:
- Hybrid working with a minimum of two days per week in our central London office
- Flexible working arrangements
- Generous annual leave allowance plus bank holidays
- Pension scheme
- Opportunities to work with leading UK business schools and national programmes
- A friendly and collegiate team environment
How to apply
Applicants must have the right to work in the UK as we are unable to sponsor work visas. For a successful application, please send your CV (2 pages max.) and a covering letter (no more than one page) explaining how you meet the person specification by an email via the button below.
Application closing date: 30 April 2026. Applications will be reviewed as they are received and we may close the vacancy early if a suitable candidate is identified.
The Chartered Association of Business Schools is an equal opportunities employer committed to creating an inclusive environment. We welcome applications from people of all backgrounds and abilities. Reasonable adjustments will be made throughout the recruitment process where required.
CRM & Data Insight Analyst (Hybrid) – Power BI & D365 in London employer: Chartered Association of Business Schools
Contact Detail:
Chartered Association of Business Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Data Insight Analyst (Hybrid) – Power BI & D365 in London
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your data analysis and Power BI skills. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially around community building and impactful data insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace CRM & Data Insight Analyst (Hybrid) – Power BI & D365 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Data and CRM Analyst. Highlight your experience with data systems, CRM management, and any relevant tools like Power BI and Dynamics 365. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how you meet the person specification and share specific examples of your achievements. Keep it concise and focused – we love a good story that shows your passion for data!
Show Off Your Attention to Detail: In a data-focused role, attention to detail is key. Make sure there are no typos or formatting issues in your application. We appreciate candidates who take pride in their work and can present information clearly and accurately.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Chartered Association of Business Schools
✨Know Your Data Inside Out
Before the interview, make sure you’re familiar with data management principles and the specifics of CRM systems like Dynamics 365. Brush up on your Power BI skills too, as you might be asked to discuss how you would create dashboards or reports.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and resolved data issues in previous roles. Be ready to explain your thought process and the impact of your solutions, as this will demonstrate your analytical mindset and attention to detail.
✨Communicate Clearly
Practice explaining complex data insights in simple terms. You may need to convey your findings to non-technical stakeholders, so being able to articulate your thoughts clearly is crucial. Consider using real-life examples to illustrate your points.
✨Emphasise Continuous Improvement
Think about ways you’ve contributed to improving data processes in past roles. Be prepared to discuss how you can bring that proactive mindset to the Chartered ABS, especially in adapting reporting as the programme evolves.