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For Companies At a Glance
- Tasks: Engage customers and sell wireless, TV, and internet products in a dynamic retail environment.
- Company: Join Spectrum, America's fastest-growing provider of TV, internet, and voice services.
- Benefits: Earn $18/hour plus commission, with potential for free internet, TV, and phone services.
- Why this job: Great opportunity for growth, training, and a supportive team culture in a Fortune 100 company.
- Qualifications: High school diploma required; sales experience preferred but not mandatory.
- Other info: Career advancement is real; many managers started as Retail Sales Specialists.
Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour or $46,800 annually. Top performers in this role are earning $58,000. You may also qualify for free internet, TV, and phone services (restrictions do apply).
This role is a full-time, entry to mid-level retail sales role, focusing on wireless, TV, and internet products in the communications and entertainment technology space. Advancement potential and generous commission opportunities are available.
Our Retail Sales Specialists are organized, digitally savvy communicators with a competitive spirit eager to learn and grow. A results-driven achiever comfortable in a busy retail sales environment. Wireless sales experience preferred.
ABOUT US
Spectrum is America's fastest-growing TV, internet, and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.
Our extensive training program, competitive base salary, and generous commission structure provides the foundation you need to be a successful salesperson. Meeting and exceeding sales goals while delivering service solutions to our customers - it's a win-win.
IT'S ALL ABOUT LEARNING AND GROWING
Whether this is a new road for you or you are an experienced sales professional, the journey is all mapped out. With plenty of dedicated peer and leadership support, our fully paid training programs shape new Retail Sales Specialists into quick-thinking professionals. We can bring you up to speed on Spectrum's full line of products - and our competitors' products - in about a month, including telephone, data, wireless, and video services. As products are updated, so are you, so you can pass that knowledge on to your customers.
WITH A DELIBERATE PATH TO SUCCESS
We know that the best people to lead are those who have been down the same road before. Most of our managers started as Retail Sales Specialists themselves, proving that career advancement is a very real and achievable goal. Peer-to-peer mentoring and regular coaching sessions ensure you feel supported and have everything you need to succeed. Get started at a Fortune 100 company and see how far you can go.
WHAT ARE OUR EXPECTATIONS?
- Meet or exceed monthly sales goals, including wireless sales
- Ensure a great customer experience
- Educate and engage customers through product demonstrations
- Be a team player (because we spend way too much time together)
- Know your stuff - maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors
What’s required to get started?
- Thrive in a fast-paced team environment
- Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone, and by written communications
- Lifting up to 35 lbs.
- Standing for prolonged periods of time
- Wearing a required uniform
- High School Diploma or equivalent
Preferred Experience
- Sales Experience: 1 - 5 years
- Knowledge of latest technology and devices
- Commissioned sales experience
- Retail sales or wireless sales
- Valid driver's license
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us
Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here
We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Retail Sales Specialist - $18.00 per hour, plus commission and incentives! employer: Charter Communications
Contact Detail:
Charter Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Specialist - $18.00 per hour, plus commission and incentives!
✨Tip Number 1
Familiarise yourself with Spectrum's products and services, as well as those of competitors. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your sales pitch! Since this role is heavily focused on sales, being able to effectively communicate and sell products will set you apart from other candidates.
✨Tip Number 3
Showcase your competitive spirit by preparing examples of how you've met or exceeded sales goals in previous roles. This will highlight your results-driven attitude, which is crucial for this position.
✨Tip Number 4
Network with current or former Retail Sales Specialists at Spectrum. They can provide valuable insights into the company culture and expectations, helping you tailor your approach during the application process.
We think you need these skills to ace Retail Sales Specialist - $18.00 per hour, plus commission and incentives!
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail sales, especially any wireless sales experience. Use keywords from the job description to demonstrate that you meet their expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your competitive spirit and eagerness to learn. Mention specific examples of how you've met or exceeded sales goals in previous roles to illustrate your results-driven approach.
Showcase Your Communication Skills: Since the role requires strong communication skills, ensure your application reflects this. Use clear and concise language, and consider including examples of how you've effectively communicated with customers or team members in past positions.
Highlight Your Team Player Attitude: Spectrum values teamwork, so be sure to mention any experiences where you've successfully collaborated with others. This could include working on sales targets as part of a team or supporting colleagues in a busy retail environment.
How to prepare for a job interview at Charter Communications
✨Know Your Products
Familiarise yourself with Spectrum's range of products, including TV, internet, and wireless services. Being able to discuss these confidently will show your potential employer that you're prepared and knowledgeable.
✨Demonstrate Your Sales Skills
Prepare to share examples of your previous sales experiences, especially in retail or wireless sales. Highlight any achievements or targets you've met to showcase your results-driven approach.
✨Showcase Your Communication Skills
As a Retail Sales Specialist, effective communication is key. Practice articulating your thoughts clearly and engagingly, as you'll need to educate customers about products and services.
✨Emphasise Teamwork
Spectrum values team players, so be ready to discuss how you've collaborated with colleagues in the past. Share examples of how you contributed to a positive team environment or helped achieve team goals.
